Ziad Razzak

Onboarding Team Lead at Interact Software
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Arabic -
  • English -

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5.0

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David Eichelberger

I worked with Ziad for 2-3 years as one of the first CycleBar Franchise owners. Ziad was highly competent and reliable from my initial interaction with him through the sale of my franchise. He brought order and process discipline to the operations side of a rapidly growing franchise system. Ziad supported 100+ franchisees, all in various stages of development and business, while managing to obtain answers to questions and help solve problems in a prompt manner. I would hire Ziad in an instant for any operational, logistics or analytical role. Oh, and he leads a fantastic 50-minute Indoor Cycling class….

Joseph Cece

Can’t say enough about Ziad’s competence, professionalism and character. He always goes the extra mile to make things right!

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Experience

    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Onboarding Team Lead
      • Dec 2021 - Present

    • Senior Project Manager
      • Feb 2021 - Dec 2021

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Independent Consultant
      • Oct 2019 - Feb 2021

      * Operational planning and support for new and existing business concepts * Business plan development utilizing market and industry forecast trends * CRM & POS software advisor for clients * Operational planning and support for new and existing business concepts * Business plan development utilizing market and industry forecast trends * CRM & POS software advisor for clients

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Project Manager
      • Sep 2018 - Sep 2019

      * Managed timelines and deliverables for fitness studio software conversions for over 500 Pure Barre locations * Oversaw creation, testing, quality assurance and enhancements to mobile app using Agile project management methodology * Diagnosed and problem-solved a variety of technical and client related inquiries * Aligned internal teams with client and franchisee needs throughout implementation * Created training materials and improved best practices for software utilization * Offered support and managed onsite & online training for all constituents Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Project Management & Implementation Consultant
      • Mar 2018 - Jul 2018

    • Director of Project Management & Operational Logistics
      • Jun 2015 - Feb 2018

      * Managed vendor logistics for over 100 CycleBar locations* Liaison between construction management, vendors and CycleBar Corporate to ensure timely studio openings and deliverables* Relationship and expectation management of franchisees while coaching them through the process of their studio opening* Operations team lead for onsite studio deployment and training* Coached, mentored and trained team to provide exceptional support to franchisees

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Strategy Analyst
      • Mar 2011 - May 2015

      * Developed business plans for various growth opportunities including new business acquisitions, joint venture prospects, potential outreach scenarios and cost saving strategies * Appointed as strategic planning lead for the Musculoskeletal service line, Physician Division business unit and Health & Wellness group * Performed due diligence for physician practice acquisitions including financial, productivity and compensation analyses * Met monthly with members of the executive team to discuss and review changes and updates regarding the organization’s key strategic initiatives * Facilitated the Executive Strategy Team weekly meetings and provided timely financial and qualitative updates * Measured the organization’s core metrics through various performance indicator reports and trend analysis Show less

    • Senior Tax Accountant
      • Nov 2008 - Feb 2011

      * Consulted and assisted staff and managers with various non-profit tax, accounting and business related issues * Prepared and filed non-profit, corporate and partnership tax returns * Assessed and analyzed monthly reports for tax preparation purposes * Completed and filed multiple federal and state forms necessary to maintain the company’s not-for-profit status * Reviewed and approved payment of foreign nationals in accordance with IRS regulations and Partners HealthCare policies Show less

  • Ercolini & Company LLP
    • Greater Boston Area
    • Audit & Tax Senior
      • Jul 2005 - Nov 2008

      * Utilized strong interpersonal skills to interact and serve as liaison between clients, upper management and staff on a daily basis * Drafted and reviewed business proposals * Actively managed, trained and mentored staff on engagements * Prepared and reviewed audited financial statements, cost certifications, compilations and corporate, partnership and individual tax returns for various clients * Researched and consulted with clients regarding tax and accounting related matters * Utilized strong interpersonal skills to interact and serve as liaison between clients, upper management and staff on a daily basis * Drafted and reviewed business proposals * Actively managed, trained and mentored staff on engagements * Prepared and reviewed audited financial statements, cost certifications, compilations and corporate, partnership and individual tax returns for various clients * Researched and consulted with clients regarding tax and accounting related matters

Education

  • Suffolk University
    MBA, Marketing Concentration
    2006 - 2008
  • Suffolk University - Sawyer Business School
    Bachelors, Accounting & Marketing Minor
    2001 - 2005
  • ACS
    1997 - 2001

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