ziad el agha

Sales Supervisor & Quality Controle at BAKELINE
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Contact Information
us****@****om
(386) 825-5501
Location
Ḩalba, Akkar, Lebanon, LB

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Experience

    • France
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales Supervisor & Quality Controle
      • Oct 2021 - Present

    • Advertising Services
    • 700 & Above Employee
    • Busniss Broker
      • Nov 2018 - Present

      ● Has many ideas for good business whos the country needed. ● Has many ideas for good business whos the country needed.

    • Belgium
    • 1 - 100 Employee
    • Fitness Coach
      • Jan 2015 - Present

      lead ,instruct and motivate individuals or group in exercise activities including cardiovascular exercises for the heart and blood circulation, strength trainnimg and body power and stretching. lead ,instruct and motivate individuals or group in exercise activities including cardiovascular exercises for the heart and blood circulation, strength trainnimg and body power and stretching.

    • India
    • Consumer Services
    • 1 - 100 Employee
    • cleaner supervisor
      • Jan 2008 - Present

      Train housekeepers on cleaning and maintenance tasksOversee staff on a daily basisCheck rooms and common areas, including stairways and lounge areas, for cleanlinessSchedule shifts and arrange for replacements in cases of absenceEstablish and educate staff on cleanliness, tidiness and hygiene standardsMotivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requestsMonitor and replenish cleaning products stock including floor cleaner, bleach and rubber glovesParticipate in large cleaning projects as requiredEnsure compliance with safety and sanitation policies in all areas

    • Shop Supervisor
      • Nov 2018 - Nov 2018

      ▪ Manage retail staff, including cashiers and people working on the floor▪ Meet financial objectives by preparing an annual budget; scheduling expenditures analyzing variances; initiating corrective actions.▪ Formulate pricing policies and ensure pricing is correct. ▪ Determine daily coupons.▪ Work on store displays.▪ Attend trade shows to identify new products and services. ▪ Coach, counsel, recruit, train, and discipline employees. ▪ Evaluate on-the-job performance.▪ Identify current and future trends that appeal to consumers. ▪ Ensure merchandise is clean and ready to be displayed. ▪ Approve contracts with vendors.▪ Maintain inventory and ensure items are in stock. ▪ Keep up with fluctuating supply and demand.▪ Analyze operating and financial statements for profitability ratios.▪ Ensure promotions are accurate and merchandised to the company’s standards.▪ Utilize information technology to record sales figures, for data analysis and forward planning.▪ Ensure standards for quality, customer service and health and safety are met. ▪ Monitor local competitors.▪ Ensure hours of operation are in compliance with local laws.▪ Maintain store's cleanliness and health and safety measures are followed ▪ Organize and distribute staff schedules.▪ Preside over staff meetings.▪ Help retail sales staff achieve sales targets.

    • Customer Service
      • Jun 2016 - Nov 2018

      Managing the Personal Banking Retail Department’s and other departments’ sensitive correspondence including handling, fetching and receiving customer’s cash deposits through procuration.Supporting the bank tellers in performing end of the day recap of money and posting all cash.Handling sensitive information such as statements of accounts, Pin Codes, master and visa cards in a confidential manner. Managing customers’ appointments. Managing all Customers’ correspondence. Receiving, sorting and distributing the post. Processing expenses sheets and invoices.Writing letters and emails on behalf of other office staff. Booking conference calls, rooms, couriers, etc.Monitoring stationary levels and ordering office supplies. Maintaining computer and manual filing systems.Providing information to internal colleagues or external enquirers.Coordinating office procedures. Replying to email, telephone or face to face enquiries. Resolving administrative problems. Oversee and supervise the work of junior staff.Coordinating repairs to office equipment.Assisting with bank branch auditsGreeting and assisting visitors to the office.Carrying administrative duties such as filing, typing, copying, binding, scanning etc.Photocopying and printing out documents on behalf of other colleagues.

    • Lebanon
    • Banking
    • 700 & Above Employee
    • Customer Service
      • Jan 2008 - Feb 2016

      Managing the Personal Banking Retail Department’s and other departments’ sensitive correspondence including handling, fetching and receiving customer’s cash deposits through procuration.Supporting the bank tellers in performing end of the day recap of money and posting all cash.Handling sensitive information such as statements of accounts, Pin Codes, master and visa cards in a confidential manner. Managing customers’ appointments. Managing all Customers’ correspondence. Receiving, sorting and distributing the post. Processing expenses sheets and invoices.Writing letters and emails on behalf of other office staff. Booking conference calls, rooms, couriers, etc.Monitoring stationary levels and ordering office supplies. Maintaining computer and manual filing systems.Providing information to internal colleagues or external enquirers.Coordinating office procedures. Replying to email, telephone or face to face enquiries. Resolving administrative problems. Oversee and supervise the work of junior staff.Coordinating repairs to office equipment.Assisting with bank branch auditsGreeting and assisting visitors to the office.Carrying administrative duties such as filing, typing, copying, binding, scanning etc.Photocopying and printing out documents on behalf of other colleagues.

    • Laboratory Assistant
      • Jan 2006 - Jan 2008

      Managing the correspondence of lab reports internally and externallyCollected specimens, registered clients and ordered laboratory testsSending specimens to other hospitals when required.Maintained files of patient orders and other recordsMaintained Patients Tests schedule and secretarial procedures Managing the correspondence of lab reports internally and externallyCollected specimens, registered clients and ordered laboratory testsSending specimens to other hospitals when required.Maintained files of patient orders and other recordsMaintained Patients Tests schedule and secretarial procedures

    • Sales Manager
      • Jan 2004 - Jan 2006

      Create a welcoming store environment where the Customer enjoys shopping.Communicate and manage all Company programs and store activities. Ensure a premier level of customer service. Achieve sales goals. Ensure that store operations are following established standards, policies, and procedures. Execute and maintain merchandise presentation and housekeeping standards in all areas. Ensure that the store is adequately staffed with qualified individuals at all times. Represent the Company and the store in the local community.Perform other duties as may be assigned

    • Tourist Guide and Public Relation Officer
      • Jan 1997 - Jan 2004

      Greet visitors and provide detailed information about tours inside and outside Lebanon.Assist clients in finding travel package deals for their needsAid clients with reservations, transfers, changes, and cancellationsBook domestic and international reservations for air tickets, hotel and car rentalsSecure new client sales and retention through customer service providedStay educated on airline rules, regulations and current affairsProvide alternatives for customer travelConduct tours within Lebanon

Education

  • mira training center
    lt, generale accounting
    2003 - 2004
  • nationale college
    bt2, accounting&computer
    1996 - 1998

Community

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