Zia Ahmed Hashmi
Collections Officer at Shahjalal Islami Bank Limited- Claim this Profile
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Bio
Experience
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Shahjalal Islami Bank Limited
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Financial Services
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500 - 600 Employee
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Collections Officer
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May 2020 - Present
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Standard Chartered Bank
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United Kingdom
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Banking
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700 & Above Employee
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Customer Service Advisor
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Jan 2011 - Mar 2017
• Negotiate with credit card holders regarding settlement of their overdue payments. • Contact customers to remind customers of payment schedule and obtain relevant payments. • Achieve the pre-determined targets and standards relating to collection activities. • Complete dunning activities based on allocated queues and daily reports. • Attend to customer's enquiry and provide customers with the relevant advice and solution. • Negotiate with credit card holders regarding settlement of their overdue payments. • Contact customers to remind customers of payment schedule and obtain relevant payments. • Achieve the pre-determined targets and standards relating to collection activities. • Complete dunning activities based on allocated queues and daily reports. • Attend to customer's enquiry and provide customers with the relevant advice and solution.
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Education
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2017 - 2017
lalmatia boys high school
state University of Bangladesh, Business, Management, Marketing, and Related Support Services -
2011 - 2012
State University of Bangladesh
Master of Business Administration - MBA, Business Administration and Management, General -
2011 - 2012
Ideal College, Dhanmondi
Master of Business Administration - MBA, Marketing/Marketing Management, General -
2001 - 2003
lalmatia boys high school
SSC, Lalmatia -
lalmatia boys high school
state university of bangladesh
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