Zhong Chen
IT Service Desk Analyst at Childrensalon- Claim this Profile
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Bio
Credentials
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Programming for Everybody (Getting Started with Python)
Programming for Everybody (Getting Started with Python)May, 2023- Nov, 2024 -
Azure Active Directory: Basics
LinkedInApr, 2023- Nov, 2024 -
Microsoft Azure: Active Directory
LinkedInApr, 2023- Nov, 2024
Experience
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Childrensalon
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United Kingdom
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Retail
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200 - 300 Employee
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IT Service Desk Analyst
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Mar 2015 - Present
Named one of the UK's best companies to work for, the multi-award-winning, including '1000 companies to inspire Britain', Childrensalon with 500 + employees, being one of the IT Service Desk Analyst with excellent analytical skill, supporting over 500 Windows and Mac users onsite and remotely. * User account, team group access administration. * Working knowledge of VoIP, VTC. * DHCP, Active Directory, TCP/IP. * Microsoft Exchange, Office 365. * Android and iOS. * Data recovery. * Customer Service. * Maintaining AutoStore System. * Maintaining and improving in-house-built semi-automatic photography station. * Maintaining and repairing printer, handheld PDA barcode scanner, iOS tablets, and mobile phone. * Computer build, maintain, OS update, etc. Show less
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Amethyst Group Limited
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Warehouse Operative
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Jun 2014 - Feb 2015
Following quality service standards and complying with procedures, rules and regulations * Preparing, inspecting goods quality and completing daily orders for pickup according to schedule. * Receiving and process warehouse stock products (pick, unload, label, store). * Perform inventory controls and keep quality standards high * Maintaining a safe working environment. * Communicate and cooperate with supervisors and coworkers. Following quality service standards and complying with procedures, rules and regulations * Preparing, inspecting goods quality and completing daily orders for pickup according to schedule. * Receiving and process warehouse stock products (pick, unload, label, store). * Perform inventory controls and keep quality standards high * Maintaining a safe working environment. * Communicate and cooperate with supervisors and coworkers.
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Taiwan Television Enterprise, Ltd.
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Taiwan
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Media Production
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1 - 100 Employee
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UK Correspondent
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Sep 2009 - Jun 2011
Being a freelancer on my own for two years, focused on UK-based Chinese mainly, being proactive, enthusiastic, and having excellent oral or written skills (Chinese only) is the key to producing quality News stories. Time management, having great interpersonal skills, establishing and maintaining contacts. Staying in a sharp, clear mind organizing and interviewing Chinese politicians, businesses man, students, etc. Filming, writing, editing, and submitting copy, attending events, proofreading, verifying statements and facts, staying up to date with privacy. Show less
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THE ARK CONSTRUCTION AND MAINTENANCE LTD
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London, England, United Kingdom
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Construction Apprentice, Handyman
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Sep 2006 - Sep 2009
Gained wealth of construction experiences through three years apprenticeship, involved in house renovation, loft extension, conservatory extension, etc. Learned a variety of tradesperson skills, basic plumpbing, electrical, carpentry, flooring, painting, and decorating, able to safely operation construction power tools, mini-excavator, etc. * Complete daily reports of job progress * Prepare the area, delivering materials, using machines and tools, erecting temporary structures like scaffolds, etc. * Helping specialized workers and cleaning the site when the job is ready. * Attention to safety, teamwork, and following instructions. Show less
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