Experience

HORIBA Scientific

• Research Services
• 700 & Above Employee

• SEA Regional Account Leader

  • Jan 2019 - Present

  • Assist regional partners in pre- & post-sales activities to meet quarterly and annual sales objectives•Execute business strategies adapting to changing market conditions to achieve revenue and profitability targets in South East Asia•Identify, planning, develop and execute sales strategies for company network business in south pacific region• Expanding the relationships with existing customers by continuously proposing solutions that meet objectives• Play an integral part in generating new sales that will turn into long-lasting relationships with partners • Manage product pricing – monitor product costs and profit performance of product lines and tracks implement of key pricing initiatives or targets against plan•Monitor competitor - Understand local & regional competitor strengths and weaknesses• Resolve any issues and problems faced by customers and deal with complaints to maintain trust• Provide sales and technical support including training, presentations, product demonstrations etc., to regional partners and end customers• Prepare regular reports of progress and forecasts for global and internal meeting• Assist Manager to communicate job expectations; planning, monitoring, and appraising other regional engineers• Knowledge in SAP to generate sale report, target and forecast for management review• Target industries in manufacturing process of Semiconductor, Vacuum Coating, Environmental Technology, F&B, Laboratory, Battery, Solar/Energy, Automotive, Pharmaceutical, Fiber Optics and etc.Attributes:• Worked well independently and on a team to solve problems.• Organized and prioritized work to complete assignments in a timely, efficient manner.• Served as a facilitator for problem-solving and peaceful resolutions.• Operated with a willingness to embrace chance and adapt strategies accordingly.• Acquiring a thorough understanding of key customer needs and requirements• Utilized excellent deductive reasoning and logical thinking skills. Show less

• Sales and Service Engineer

  • Jan 2014 - Present

  Sales & Service:• Follow up on pre and post sales and service support of customer enquiries.• Worked to keep clients aware of progress, while offering updated information.• Meet up customer to introduce new products line to replace competitors products• Sales presentation, products demonstration and training for customer to better understand our companies products• Provide sales quotation and information for new and existing customer's enquiries• Actively meet up with customer to follow up and maintain relationship• Promoting Wet analyser solution to solve customer application• Project Management from planning, costing, schedule, delivery, installation to commissioning of company system at end user site• Planning and execute strategies to expand new business development to South East Asia• Expertise knowledge in application product like mass flow controller, residual gas analyzer, conductivity, resistivity, concentration monitor and Vaporizer• Expanding company products to non Semi industry through distributor networkAttributes:• Served as a friendly, hardworking, and punctual employee.• Operated with a strong work ethic, professionalism, and the ability to work under pressure.• Maintained positivity and poise, even in stressful situations.• Effectively participated in cross-team strategizing efforts to achieve optimal goals.• Effectively supported various company initiatives with a range of timelines.• Remained committed to learning and growing inside this exciting industry. Show less