Experience

Smena Station

• Hong Kong
• Travel Arrangements
• 1 - 100 Employee

• Marketing Operations Specialist

  • Apr 2022 - Present

  - Introduced visual charts for presenting data to the Marketing Department; - Implemented a regular mailing list, which has become a successful tool for increasing sales and engagement; - Managed website updates and created landing pages. - Introduced visual charts for presenting data to the Marketing Department; - Implemented a regular mailing list, which has become a successful tool for increasing sales and engagement; - Managed website updates and created landing pages.


Localie
• Netherlands
• Internet Publishing
• 1 - 100 Employee
• Booking and Operations

  • Oct 2022 - Nov 2022


Legionfarm

• United States
• Computer Games
• 1 - 100 Employee

• Executive assistant to CEO

  • Nov 2019 - Oct 2021

  - Managed the CEO’s schedule, business and personal assignments; - Optimized inefficient HR processes and fixed bottlenecks, which helped solved the team’s "pains"; Described the entire onboarding process (including the organizational structure of the company) to accelerate the adaptation of new employees; - Introduced a successfull internal communication system: regular team meetings / sync-ups / rallies / 1to1 / All Hands; - Implemented a request-handling system based on Service Desk Jira to communicate issues form the team to the back office, Financial Department, HR. Requests are now processed two times faster; - Launched a branch office across the country, in Novosibirsk, for our remote employees. In two months my team and I found a perfect space, negotiated the lease, handled renovation and refurbishment; - Organized corporate boot camps for 50-100 employees in Russia and UAE;



Rick.ai

• IT Services and IT Consulting
• 1 - 100 Employee

• Manager

  • Jul 2017 - Apr 2019

  - Provided support for business partners: timely receipt of payments, document flow, settlement of delays in payments and prevention of such delays in the future, accounting procedures, currency banking control; - Operational tasks: requesting a certificate of state registration of software, registering a legal entity for the company in the USA; - Optimized workflows regarding clients, employees and contractors: implemented a storage system, pivot tables to calculate PNL; - Initiated and implemented a payment billing system to maintain transparency of payment receipt and document flow processes for the team. - Organized three successful meetups for the team (choice of location, booking of air tickets and hotels, transfer, meetings and meals for all employees, reporting to the accounting department and financial summary on the results, returns and compensation of expenses for employees); - Organized offline meetups for 30 people in Russia.



WayWayTravel

• Project Manager

  • Dec 2015 - Jul 2017

  - Implemented a CRM system for the Sales Department; - Implemented a planning and task tracking system for the team; - Supervised b2b and b2c sales at project launch; - Managed the launch of the first version of the site; - Launch 5 advertising campaigns together with the marketing team (budget planning, targeting, SMM). - Created unique hotel databases (handled communication with hotels and hotel chains); - Cooperated with partners in the development and launch of the website (design, web development, SMM)



Mouzenidis Travel

• Greece
• Travel Arrangements
• 100 - 200 Employee

• Sales Manager

  • Jul 2013 - Mar 2014

  - Was in charge of developing and maintaining a partner network, which included managing contracts and providing partners with marketing materials. In the end we partnered with 120 agencies out of 126 working in the city; - Sales analytics; - Consulted customers helping them select tours, designed individual tours on request; - Handled paperwork for customer visa applications; - Participated in strategic meetings with other company departments. - Conducted training sessions for partner agencies: a conference for the entire network held twice a year, and a monthly session for some of the agencies;