Zhen Ming Liew

Robotic Process Automation (RPA) CoE Lead at StarHub
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • Chinese Native or bilingual proficiency
  • English Professional working proficiency
  • Malay Professional working proficiency
  • Korean Elementary proficiency
  • Cantonese Professional working proficiency
  • Hokkien Native or bilingual proficiency
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Credentials

  • DataRobot Essentials
    DataRobot
    May, 2020
    - Sep, 2024

Experience

  • StarHub
    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Robotic Process Automation (RPA) CoE Lead
      • Jul 2017 - Present

      - Setup the RPA Center of Excellence (COE) from scratch in 7 months to properly govern the RPA implementation and manage the change in the organisation with the introduction of RPA- Build in-house RPA capabilities to deliver RPA processes. Deployed > 50 RPA processes in the organization within 12 months.- Lead the in-house RPA team to revamp organisation processes and policies to introduce “digital workforce” in the organisation. - Setup the RPA Center of Excellence (COE) from scratch in 7 months to properly govern the RPA implementation and manage the change in the organisation with the introduction of RPA- Build in-house RPA capabilities to deliver RPA processes. Deployed > 50 RPA processes in the organization within 12 months.- Lead the in-house RPA team to revamp organisation processes and policies to introduce “digital workforce” in the organisation.

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Information Technology Manager
      • Jun 2012 - Jun 2017

      - DevOps implementation for custom development (Java & .Net) on a big scale project​- Key performance engineer for Microsoft Share Point performance test automation to cover onshore and 8 offshore offices load testing against local Microsoft Share Point server​- Experience in BSS Application Design and Architecture in the Telecommunications industry​- SIT and UAT test lead for Telco BSS implementation covering frontend and backend end-to-end provisioning flow - DevOps implementation for custom development (Java & .Net) on a big scale project​- Key performance engineer for Microsoft Share Point performance test automation to cover onshore and 8 offshore offices load testing against local Microsoft Share Point server​- Experience in BSS Application Design and Architecture in the Telecommunications industry​- SIT and UAT test lead for Telco BSS implementation covering frontend and backend end-to-end provisioning flow

  • Hercules Machinery Pte Ltd Company
    • Trainee
      • May 2011 - Oct 2011

      Robot Welding Operator, Website Layout Design Robot Welding Operator, Website Layout Design

Education

  • Multimedia University
    Bachelor's degree, Electrical and Electronics Engineering
    2007 - 2012
  • Chung Ling Butterworth
    2002 - 2006

Community

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