Zhe (Roger) Gong

Solution Specialist at 顺丰速运有限公司
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Contact Information
us****@****om
(386) 825-5501
Location
CN
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Rutgers Lean Six Sigma Green Belt Certificate
    Rutgers University
    Dec, 2018
    - Nov, 2024

Experience

  • S.F. EXPRESS CO. LTD
    • China
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Solution Specialist
      • Jan 2021 - Present

      SF Express - Apple SKA Team - Solution & IT Management 1. Design and implement Apple's new projects of parcel forwarding in China and South Asia. Lead the projects and work as solution and PM from RFI/RFQ to design, implementation, testing and monitoring after go live. Design logistics solution from pickup, transit to last mile delivery and CS hotline/reporting; design system integration of order drop, status feedback, customs clearance, billing etc. Work with Apple RSM & PMO, SF operation, tech team and regional local team. Major projects including: Thailand AOS onboarding (Apple Online Store SG to TH lane), Vietnam AOS (CN to VN), China Trade In, China IDL (Instant Delivery Logistics). 2. System solution management for both external EDI/API interface and internal systems such as dashboard, OMS, logistics status and courier Handheld Device App. Work with internal logistics operation, product manager, developer and Apple team to clarify requirement, monitor testing & deployment, and routine operation. 3. Operation quality monitoring and improvement for existing Apple business from both operation and system enhancement, such as Thailand AOS, China Time Definite Delivery.

  • Midea America Corp
    • United States
    • Computers and Electronics Manufacturing
    • 200 - 300 Employee
    • Operation Specialist
      • May 2019 - Oct 2020

      1. Manage outbound/inbound logistics and warehousing, working with freight forwarders, carriers and warehouses. Maintain inventory accuracy, in/out efficiency, vendor invoice auditing. Participated in Third Party TMS Piloting, 846, 870 EDI implementation, Warehouse Invoice Auto-Auditing and other IT projects. Improve business process and create business solution. Work with IT team on testing. 2. Maintain data accuracy in ERP planning, purchasing, logistics and order management modules. Develop Excel reports and data analytics to improve supply chain visibility and efficiency. 3. Conduct demand forecasting of home appliance SKUs. Apply time series and regression model using R language, quantifying seasonality and variables’ effects. Participate in CPFR with manufacturing, sales, marketing team and customers.

  • GAF
    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • GAF Singleton Warehouse Slotting Optimization Project
      • Sep 2019 - Dec 2019

      Rutgers Industry Client Project. Worked with GAF, produced warehouse slotting layout plan and heatmap visualization to reduce the picking travel distance by 50% with optimization modeling and SKU velocity pattern analysis. Presented and handed over the result to GAF headquarter supply chain department for implementation in Texas Singleton Warehouse. Rutgers Industry Client Project. Worked with GAF, produced warehouse slotting layout plan and heatmap visualization to reduce the picking travel distance by 50% with optimization modeling and SKU velocity pattern analysis. Presented and handed over the result to GAF headquarter supply chain department for implementation in Texas Singleton Warehouse.

  • China Electronics Technology Group Corporation
    • Nanjing, Jiangsu, China
    • Product and Supply Chain Engineer
      • Aug 2016 - Jun 2018

      1. Managed the supply of components and raw material for RF and Microwave modules. As MRP key user, created and maintained product BOM. Negotiated with vendors on lead time and quality requirement. Ensured the readiness of components before manufacturing and R&D projects 2. Analyzed products screening test data. Composed Component Quality Report and Product Stability Report. Worked with Huawei, ZTE, CETC and other customers on testing and production inspection. Successfully delivered 3 projects, over 10,000 units of module.

  • Shanghai Tianxing Control Tech
    • Shanghai City, China
    • Hardware Engineer Intern
      • Dec 2013 - Jan 2014

      Designed the motor control circuit of a sausage-filling machine product Designed the motor control circuit of a sausage-filling machine product

Education

  • Rutgers Business School
    Master of Supply Chain Analytics, Supply Chain Analytics
    2018 - 2020
  • University of Illinois Urbana-Champaign
    Bachelor of Science - BS, Electrical and Electronics Engineering
    2010 - 2015

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