Eric Zhao

Operations Manager at Leap - Arts In Education
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Contact Information
us****@****om
(386) 825-5501
Location
Menlo Park, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Mandarin Chinese Native or bilingual proficiency
  • Spanish Elementary proficiency
  • French Elementary proficiency

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Operations Manager
      • Aug 2014 - Jul 2015

      • Performed all operation functions at Leap, a 501(c)(3) arts education organization. • Promoted to Operations Manager title from Operations Coordinator in June 2015 for exceptional performance. Sandcastle Contest • Planned and operated the Sandcastle Contest, an annual event that raises over $250,000 for the organization. • Maintained communication flow with all contestants, which are mainly corporations within the San Francisco Bay Area. • Designed and implemented an online… Show more • Performed all operation functions at Leap, a 501(c)(3) arts education organization. • Promoted to Operations Manager title from Operations Coordinator in June 2015 for exceptional performance. Sandcastle Contest • Planned and operated the Sandcastle Contest, an annual event that raises over $250,000 for the organization. • Maintained communication flow with all contestants, which are mainly corporations within the San Francisco Bay Area. • Designed and implemented an online donation platform for all fundraising teams; led the financial reconciliation process for all contributions. Artist Residency • For over 50 artist-in-school residencies, prepared and tracked contracts with teaching artists and schools; served as the main point of contact for all logistical matters. • Coordinated with the San Francisco Unified School District on school funding/payment processes. • Designed and implemented an Excel-based system for residency data; functions included auto-generating contracts, tracking payment processes, year-end statistics reporting, and so forth. • Worked with external contractor on program evaluations. Organization Operations • Provided immediate IT support for all staff; coordinated with IT consultant on special projects, including a internet/phone service provider switch, a computer/hardware upgrade, and an email provider change. • Served as the main point of contact for all logistical matters within the organization, including building maintenance, supplies purchase, volunteer management, and so forth. • Maintained the organization's fundraising database with prompt and accurate data entry; coordinated with development consultants to optimize structure and re-design database protocol. • Collaborated with weekly bookkeeper to ensure on-time payment for contractors and incoming bills. Show less • Performed all operation functions at Leap, a 501(c)(3) arts education organization. • Promoted to Operations Manager title from Operations Coordinator in June 2015 for exceptional performance. Sandcastle Contest • Planned and operated the Sandcastle Contest, an annual event that raises over $250,000 for the organization. • Maintained communication flow with all contestants, which are mainly corporations within the San Francisco Bay Area. • Designed and implemented an online… Show more • Performed all operation functions at Leap, a 501(c)(3) arts education organization. • Promoted to Operations Manager title from Operations Coordinator in June 2015 for exceptional performance. Sandcastle Contest • Planned and operated the Sandcastle Contest, an annual event that raises over $250,000 for the organization. • Maintained communication flow with all contestants, which are mainly corporations within the San Francisco Bay Area. • Designed and implemented an online donation platform for all fundraising teams; led the financial reconciliation process for all contributions. Artist Residency • For over 50 artist-in-school residencies, prepared and tracked contracts with teaching artists and schools; served as the main point of contact for all logistical matters. • Coordinated with the San Francisco Unified School District on school funding/payment processes. • Designed and implemented an Excel-based system for residency data; functions included auto-generating contracts, tracking payment processes, year-end statistics reporting, and so forth. • Worked with external contractor on program evaluations. Organization Operations • Provided immediate IT support for all staff; coordinated with IT consultant on special projects, including a internet/phone service provider switch, a computer/hardware upgrade, and an email provider change. • Served as the main point of contact for all logistical matters within the organization, including building maintenance, supplies purchase, volunteer management, and so forth. • Maintained the organization's fundraising database with prompt and accurate data entry; coordinated with development consultants to optimize structure and re-design database protocol. • Collaborated with weekly bookkeeper to ensure on-time payment for contractors and incoming bills. Show less

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • Consultant
      • Jan 2014 - May 2014

      • Designing data collection and analysis strategy to evaluate the Kirk Douglas Theatre’s audience engagement activities and to provide feedbacks for the activities’ refinements. • Collecting patron data on demographics, experiences, and behaviors, and analyzing data using statistical tools. • Designing data collection and analysis strategy to evaluate the Kirk Douglas Theatre’s audience engagement activities and to provide feedbacks for the activities’ refinements. • Collecting patron data on demographics, experiences, and behaviors, and analyzing data using statistical tools.

  • Venice Arts
    • Greater Los Angeles Area
    • Development Intern
      • Jan 2013 - Dec 2013

      • Assisted in the fundraising campaign for Venice Arts, a 501(c)(3) media-arts education organization. • Generated corporate sponsorships and in-kind donations from local and national businesses. • Sought and approached individual donors to solicit contributions and participation in annual Gala. • Managed donors and sponsors database; prepared grants applications. • Planned for annual Gala; designed and operated the registration/checkout system at the event. • Assisted in the fundraising campaign for Venice Arts, a 501(c)(3) media-arts education organization. • Generated corporate sponsorships and in-kind donations from local and national businesses. • Sought and approached individual donors to solicit contributions and participation in annual Gala. • Managed donors and sponsors database; prepared grants applications. • Planned for annual Gala; designed and operated the registration/checkout system at the event.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Festival Intern
      • Jun 2013 - Sep 2013

      • Served on an administrative role for the Vail Jazz Foundation, a 501(c)(3) performing arts organization. • Designed and implemented ticket processing system; managed onsite ticket sales at 20 performances. • Answered event inquiries and ticket orders by phone and provided technical support for the office. • Maintained festival website and produced online and onsite signage. • Corresponded with external consultants to optimize the patron data management system. • Developed the… Show more • Served on an administrative role for the Vail Jazz Foundation, a 501(c)(3) performing arts organization. • Designed and implemented ticket processing system; managed onsite ticket sales at 20 performances. • Answered event inquiries and ticket orders by phone and provided technical support for the office. • Maintained festival website and produced online and onsite signage. • Corresponded with external consultants to optimize the patron data management system. • Developed the inventory and checkout system for silent auction, with 84 items and over 500 patrons. • Solicited in-kind donation from local businesses for the Vail Jazz Workshop. Show less • Served on an administrative role for the Vail Jazz Foundation, a 501(c)(3) performing arts organization. • Designed and implemented ticket processing system; managed onsite ticket sales at 20 performances. • Answered event inquiries and ticket orders by phone and provided technical support for the office. • Maintained festival website and produced online and onsite signage. • Corresponded with external consultants to optimize the patron data management system. • Developed the… Show more • Served on an administrative role for the Vail Jazz Foundation, a 501(c)(3) performing arts organization. • Designed and implemented ticket processing system; managed onsite ticket sales at 20 performances. • Answered event inquiries and ticket orders by phone and provided technical support for the office. • Maintained festival website and produced online and onsite signage. • Corresponded with external consultants to optimize the patron data management system. • Developed the inventory and checkout system for silent auction, with 84 items and over 500 patrons. • Solicited in-kind donation from local businesses for the Vail Jazz Workshop. Show less

  • LIC China
    • Beijing, China
    • Media Planning Intern
      • Sep 2011 - Dec 2011

      • Planned client’s television commercial broadcasting schedules. • Collected television ratings data; composed and presented rating analysis to clients. • Negotiated with clients on TV commercial broadcasting contracts. • Planned client’s television commercial broadcasting schedules. • Collected television ratings data; composed and presented rating analysis to clients. • Negotiated with clients on TV commercial broadcasting contracts.

  • Beijing Daily
    • Beijing, China
    • Intern Reporter
      • Aug 2010 - Sep 2010

      • Covered local news, including economic policy, public opinion, public safety, etc. • Investigated stories affecting local economy and interviewed government officials at press conferences. • Covered local news, including economic policy, public opinion, public safety, etc. • Investigated stories affecting local economy and interviewed government officials at press conferences.

    • Project Manager
      • Sep 2009 - Jun 2010

      • Raised corporate sponsorship of $20,000. • Planned and executed public relations strategy, including on-campus and social media marketing. • Led a 50-people staff team and oversaw logistics for over 50 theatrical plays. • Managed event finances and accounting. • Coordinated with event participants, including competitor, judges and audiences. • Raised corporate sponsorship of $20,000. • Planned and executed public relations strategy, including on-campus and social media marketing. • Led a 50-people staff team and oversaw logistics for over 50 theatrical plays. • Managed event finances and accounting. • Coordinated with event participants, including competitor, judges and audiences.

  • First Film Festival
    • Beijing, China
    • Campus Coordinator
      • Sep 2009 - Dec 2009

      • Planned and negotiated on theater rental and movie projection contracts. • Supervised backstage operations for the opening and closing ceremonies. • Implemented on-campus publicity plan. • Planned and negotiated on theater rental and movie projection contracts. • Supervised backstage operations for the opening and closing ceremonies. • Implemented on-campus publicity plan.

Education

  • Claremont Graduate University
    Master of Arts (M.A.), Arts Management
    2012 - 2014
  • Peking University
    Bachelor of Arts (B.A.), Advertising
    2008 - 2012
  • Peking University
    Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management
    2008 - 2012
  • University of California, Berkeley
    Summer Program Student, Film Study / English
    2011 - 2011

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