Experience

10Web.io

• United States
• Software Development
• 1 - 100 Employee

• Customer Care Team Lead

  • Sep 2021 - Present

• Senior Customer Care Agent

  • Feb 2019 - Present



WebDorado

• Yerevan, Armenia

• Customer Support Specialist

  • Feb 2015 - Feb 2019



CADMaster Jewelry Design & 3D Modeling Studio

• Armenia
• Design Services
• 1 - 100 Employee

• Internet Marketing and Support Specialist

  • Aug 2014 - Jan 2015



Galaxy Gold Products Inc.

• Los Angeles, CA, USA

• Freelance SEO Specialist

  • Aug 2013 - Apr 2014

  -Create blogs for the company -Manage design and content writing for blogs -Maintain company’s Facebook and Pinterest accounts -Search for coupon and deal websites and carry on holiday couponing project -Create blogs for the company -Manage design and content writing for blogs -Maintain company’s Facebook and Pinterest accounts -Search for coupon and deal websites and carry on holiday couponing project



Margasoft Corp.

• United States
• Software Development
• 1 - 100 Employee

• Internet Marketing Specialist

  • Mar 2013 - Aug 2013

  - Design, manage and implement internet marketing services - Develop easy-to-use, clear, concise, comprehensible content - Make sure sites are optimized for search engines - Develop and maintain social media profiles on Twitter, Facebook, and LinkedIn - Research web - Develop density of desired keyword on page - Monitor a company's online reputation - Analyze and report marketing performance; provide recommendations for improvement and make suggestions for additional services - Manage regular reporting and tracking, and report metrics appropriately and flag issues for internal stakeholders. Show less



JobFinder.am

• Armenia
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Internet Marketing Specialist

  • Feb 2012 - Mar 2013

  -Do market research, make improving suggestions -Manage company's website--Jobfinder.am -Elucidate company’s work and social activities -Communicate with social media on possible cooperation -Submit jobfinder.am in different online directories -Create and manage company's business pages in Facebook, Twitter and Youtube My main achievement at “Jobfinder Career Center LLC”-- direct cooperation with clients -Do market research, make improving suggestions -Manage company's website--Jobfinder.am -Elucidate company’s work and social activities -Communicate with social media on possible cooperation -Submit jobfinder.am in different online directories -Create and manage company's business pages in Facebook, Twitter and Youtube My main achievement at “Jobfinder Career Center LLC”-- direct cooperation with clients



NexusLab

• SEO and SEM Specialist

  • Aug 2011 - Jan 2012

  -Do proper keyword research -Write contents and blogs for websites -Find best methods for link building and practice them -Promote websites by Social sites like Twitter, Stumble, Facebook, etc. -Do market research and suggest marketing plans My main achievement at “NexusLab”— self-motivation -Do proper keyword research -Write contents and blogs for websites -Find best methods for link building and practice them -Promote websites by Social sites like Twitter, Stumble, Facebook, etc. -Do market research and suggest marketing plans My main achievement at “NexusLab”— self-motivation



Linkgard

• Software Development
• 1 - 100 Employee

• Blog writer, Link builder

  • Jun 2010 - Jul 2011

  -Create articles for blogs -Finde solutions for improving blog quality -Plan the content of blogs -Do link-building -Translate articles from Russian and Armenian into English for Yerevan Report project My main achievement at “LinkGard Systems”— obtaining deep knowledge of using and managing Internet resources -Create articles for blogs -Finde solutions for improving blog quality -Plan the content of blogs -Do link-building -Translate articles from Russian and Armenian into English for Yerevan Report project My main achievement at “LinkGard Systems”— obtaining deep knowledge of using and managing Internet resources