Experience

Kass Management Services

• United States
• Real Estate
• 1 - 100 Employee

• Property Accountant/Transition Specialist/Project Manager

  • May 2022 - Present

  Greater Chicago Area

• General Operations Manager

  • May 2021 - Present

  Chicago, Illinois, United States

• Accounting Team Lead/Project Manager/New Building Set Up Specialist

  • Dec 2019 - Present

  Greater Chicago Area

• Onsite Assistant Manager

  • Jun 2019 - Nov 2019

  Greater Chicago Area Assisted with daily operations of a 223 unit condominium association. I had daily communication while building rapport with tenants and owners by phone, email and in person, created an uplifting atmosphere for building employees, preserved and helped increase property value, managed daily financials and ensured all aspects of the building were in working order.



Sports Dugout Memorabilia

• Manager

  • Jan 2018 - Present

  Palatine, IL Conduct and operate a sports memorabilia business exclusively online. Prepare business strategies, purchase merchandise, manage inventory, implement marketing activities, fulfill and ship online orders, and balance financial records.



Walgreens

• Pharmacy Manager

  • Feb 2002 - Feb 2019

  Greater Chicago Area My goal every day was excellent customer experience. My staff and I did this through greeting, offering assistance, answering questions and resolving any customer issues which arose. Lead these efforts by increasing focus on healthcare services such as patient consultation, and performing retail, clinical, or wellness services such as immunizations, flu shots, and CMR's through Medication Therapy Management. Performed compounding, drug therapy reviews, verification, and medication… Show more My goal every day was excellent customer experience. My staff and I did this through greeting, offering assistance, answering questions and resolving any customer issues which arose. Lead these efforts by increasing focus on healthcare services such as patient consultation, and performing retail, clinical, or wellness services such as immunizations, flu shots, and CMR's through Medication Therapy Management. Performed compounding, drug therapy reviews, verification, and medication management. Reviewed, interpreted, then accurately and efficiently dispensed medications. Ensured the pharmacy operated in accordance to federal & state regulations and company policies and standards. Ensured Good Faith Dispensing policies were followed by all staff. Maintained current knowledge of information technology with pharmacy systems which were Intercom Plus, cash registers, strategic inventory system, automated dispensing systems as well as the intranet, StoreNet. I was viewed and utilized as an expert in these by a vast majority of my peers. Consistently proposed enhancements to pharmacy systems for enhanced productivity. Ensured accurate processing of third party claims and followed up on any claims needing resolution. Provided daily follow up to prescriber's to clarify prescriptions, obtain new orders or authorization of refills. Consistently helped train employees and improve their development. Managed the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, organization, new equipment and changes to the layout to ensure a functioning, presentable and efficient pharmacy. Responsible for business performance management. Responsible for analyzing performance data including pharmacy financial, customer service, asset protection and inventory management. Identified pharmacy performance trends and opportunities for improvement. Show less



Walgreens

• Pharmacy Intern

  • Aug 1998 - Aug 2001

• Pharmacy Technician

  • Aug 1994 - Aug 1998

• Customer Service Associate

  • Aug 1993 - Aug 1994



Caremark Mail Order

• TIP Pharmacy Technician

  • Jun 1998 - Aug 1998