Zettl Dietmar

IT Consultant at Raiffeisen Informatik
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Contact Information
us****@****om
(386) 825-5501
Location
Vienna, Vienna, Austria, AT
Languages
  • English Full professional proficiency
  • Russian Elementary proficiency
  • German Native or bilingual proficiency

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Experience

    • Austria
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • IT Consultant
      • Mar 2015 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Global Head, IT Infrastructure
      • May 2011 - Dec 2013

      Led global IT Infrastructure teams of up to 100 personnel, spread throughout US, Ireland, Asia, UK, Germany, Austria, Central and Eastern Europe. Researched and implemented strategic initiatives, which increased service quality and service offerings, meeting the demands of an agile business. Achieved innovation at a time of shrinking IT budgets through stringent cost control and consolidation ventures. Drove the development of a strategic infrastructure plan with the main focus to further reduce operational expenses. Orchestrated successfully the implementation of global technology standards, which led to higher availability and resilience of core services while reducing the support efforts of the IT infrastructure teams. Show less

    • CTO Austria & CEE
      • Mar 2007 - Apr 2011

      Promoted to a member of the global IT management team with a direct reporting line to the Global Chief Technology Officer, based in the US. Managed additionally to the teams in Austria, IT teams in Poland, Czech, Hungary, Croatia, and Romania. As part of the global management team influenced notably the global IT strategy including the organizational structure. Established and oversaw competency centers focused on defining and implementing IT infrastructure standards. Led on regional level the construction of the IT project portfolio, resource, and project planning. Show less

    • Head of IT
      • Jun 2006 - Feb 2007

      Spearheaded a state-of-the art IT project portfolio construction process that greatly improved IT and business alignment by letting the business prioritize IT projects. Significantly improved the resource allocation process, thereby resulting enhanced productivity. Established an extensive reporting framework, providing business stakeholders timely information on project status, resource utilization, changes in the project portfolio due to shifts in priorities, and planned next work packages. Exercised a controlled IT budgeting and monitoring practice, thereby reducing the IT expenses year-on-year. Show less

    • Head of Application Architecture and Deputy Head of IT and Process Management
      • Feb 1998 - May 2006

      Introduced the concept of an Enterprise Application Architecture and successfully applied it to the design of key business applications. Drove innovation by leading the re-design of the Online Client Reporting Web Site and the development of an Online Order Management Application. Both applications are still in use today and continue to be unparalleled in the Austrian Investment Fund market. Launched a business process automation initiative exploiting emerging technologies and successfully automated key business processes. Show less

Education

  • Universität Wien
    MSc, Business Informatics
    1989 - 1999

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