Community Director

• May 2020 - Present

Property Manager

• Oct 2017 - May 2020

Office Management

• Jan 2017 - Sep 2017

Community Manager

• Feb 2016 - Aug 2016

• Responsible for managing all aspects of rehab and new acquisition on-site operations including construction/capital projects; leasing goals; budget management; implemented new marketing plan; resident satisfaction; recruiting, hiring, training and staff development. • Responsible for managing all aspects of rehab and new acquisition on-site operations including construction/capital projects; leasing goals; budget management; implemented new marketing plan; resident satisfaction; recruiting, hiring, training and staff development.

Community Manager

• Jan 2012 - Aug 2012

Responsible for the daily operations and all Construction Renovation Projects for Re-hab of Bell Park Central. Duties included, however, not limited to, two separate financial books for operations and renovation projects, all weekly, bi-weekly & monthly financial reporting, implemented new renovation marketing plans for re-hab, assisted all phases of the leasing department, coordinated with maintenance department for effective preventive maintenance including inventory control, all aspects of expense control, recruited, hired, supervised, trained, and mentored a team of 13+ employees. Partnered and assisted the clients on the Commercial Side. Accomplishments: •Upon arriving at Bell Park Central increased collections up 12% and decreased delinquency to less then 1% •Hired & Recruited an entire team •Increased Occupancy Trend from 87% in Jan 2012- to 95% in July 2012 •Implemented and oversaw the success of construction projects and Rehab CAPEX items •Increased rents 11% all new leases and all renewals renewing at minimal 6% without the upgrade packages from 4%-13% in addition to the 6% Show less

Property Management

• Jul 2010 - Jan 2012

Industry Consultant- specializing; Property Management / Lease Ups / Rehab, Diligence take over Teams/Training/Marketing/ Client Relations Specialist Goals varied per project and each client’s unique outlined objectives: Clients such as WRPS, Riverstone Residential, Big D Moving Multifamily, and ect. A few examples of responsibly included however not limited to: • Performing duties of Community Manager of assets as outlined by Regional Managers or owners on a weekly basis and within the guidelines set forth by the policies of each client. Communicate directly with Regional Managers or owners of assets as to any concerns, progress, development of sales and marketing plans, and or all other information concerning the projects/community, its team, vendors, residents and potential residents. Review all resumes provided by clients , conducted all interviews, made final recommendations for all open positions for each client’s needs. •Implementation of sales referral programs developed and assisted in the execution of new sales strategies and goals. Evaluated and reported any and all suggested improvements, and provided each client current information on competitor knowledge. Show less

Community Manager

• May 2008 - Jun 2010

Responsible for the daily operations and all financial aspects of Verde Riverwalk a 600 unit lease up conventional “A+” property. Duties included, however, not limited to, two separate financial books for over approx 8 months, all weekly, bi-weekly & monthly financial reporting , reported directly to owners, implemented & developed new construction marketing plans for lease up, implemented new budgets for each phase & assisted in combining Phase I & II budgets for 1/2010, assisted all phases of the leasing department, introduced the Verde touch program for resident retention, coordinated with maintenance department for effective preventive maintenance including inventory control, all aspects of expense control, recruited, hired, supervised, trained, and mentored a team of 14+ employees. Accomplishments: •Stabilized both Phase I & II months ahead of budget, in a concession driven market. •Created unique monthly themed marketing/ad’s to move specific apt.’s or targeted floor-plans •Implemented the VERDE touch resident retention program. Verde Riverwalk recognized for accomplishing over 184 renewals, in a two month company competition •Verde Riverwalk designated the “Flagship Property”. Always selected 1st to “test “for possible implantation's of new company wide products or improved systems. •Assisted corporate marketing department, in the official “Branding” of the company standard Verde brochures. •Verde Property “Spirit Award” 2009 •AATC Ambassador of Fun Committee member 2009-2010 •AATC Leadership Lyceum graduate May 2010 Show less

Executive Director / Community Manager

• May 2002 - Mar 2008

Community Manager - Executive Director – LEASE UP SENIOR LIVING COMMUNITY Responsibilities included, however, not limited to; *Assisting in the creation and implementation and approval of the budgets, developed the advertisement campaigns for the communities, organized the financial/leasing reports, supervised all departments including, marketing, activities, recruited, hired, supervised, trained, a team of 35+ employees, maintenance team partnered with executive chef - restaurant /cafe’, wellness department & beautician. - Created and implemented training for team members at all levels. - Coordinated weekly construction walks, city inspections and shaped future relationships with The City of North Richland Hills &The City of Forth Wort. - Selected Ft Worth's surrounding area's Property Mentor Program that utilized the skills and experience of a selected group of tenured employees to teach and reinforce company policies and procedures. Also supported senior level management in ensuring that the UAG corporate culture is passed on. •Achieved extremely challenging budgeted occupancy goals during 1st year of lease up •Mirrored many successful systems created and customized resident services for each unique clientele and community needs. •Implemented an exceptional prospect & resident retention program, resulting in over 65% returned prospects & impacted the Move INS Show less

Assistant Manager

• Feb 2001 - May 2002

Assistant Community Manager – Summit by Norstar- Irving- TX Partnered directly with the property manager. . Over a 365 lease up “A+” property, assisting Property Manager with the daily operations. Duties included, however, not limited to, over all rental collections, generating other income profits, organized professional systems to communicate verbally & written to the residents, met all APM leasing goals monthly, assisted the 3 other LC’s in efforts to reach property goals. Partnered with the monthly outreach goals, developed exceptional product knowledge of over 35+ different variations of floor plans and maintained rapport to many local community contacts. Accomplishments: • Offered a promotion to new lease up- at the time TCSR lost management to the new owners, Norstar. After successful transition of managements, the opportunity for immediate advancement for a lease up for a lease up with UAG ® once again • Within one year of employment, recognized & awarded: The TCRS 2nd, 3rd & 4th Quarter 2001 TOP Shops, as well as, the 1st Quarter 2002 TOP Shops and the prestigious VP Achiever Circle Award in 2002... ( only 4 employees were honored with this award annually) Show less

Assistant Manager

• Mar 2000 - Feb 2001

Assistant Community Director - Partnering alongside Property Manager, On-site team and Corporate Leadership team in order to successfully implement the creative “out side the box” marketing campaigns’. Accomplishments: • Team successfully outperformed budgeted performance and exceeded all leasing goals months in advance. Assistant Community Director - Partnering alongside Property Manager, On-site team and Corporate Leadership team in order to successfully implement the creative “out side the box” marketing campaigns’. Accomplishments: • Team successfully outperformed budgeted performance and exceeded all leasing goals months in advance.

Sr. Leasing Director

• Jun 1997 - Feb 2000

Sr. Leasing Director – Worked closely with Community Manager, on-site team members and the AMLI Corporate Team,alongside marketing pro’s to assist in the implementation and accountable for all property leasing goals. Duties included, however, not limited to, reaching all leasing goals, explaining and executing all lease paperwork, partnering in renewals, resident relations, and any, prospect follow up timely to insure effective successes. AMLI Corporate Ambassador Ft. Worth Area. Show less