Mei Zhen Wong
Assistant Restaurant Manager at Spa Esprit Group Pte Ltd (Official Page)- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Malay Limited working proficiency
Topline Score
Bio
Experience
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Spa Esprit Group Pte Ltd (Official Page)
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Singapore
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Health, Wellness & Fitness
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100 - 200 Employee
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Assistant Restaurant Manager
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Jun 2019 - Present
Ensuring daily operations and controls standards, provide guidance and directing team members with regards to all operational and procedural matters. Manage and maintain operational records which includes FOH inventory, cash flow and sales reports. Taking in reservations and responding to inquires through calls, Chope, Tock and emails etc. Ensuring operation standards are met by building good rapport with customers by attending and advising them on beverage and menu choices. Providing knowledge of cuisine and demonstrating through explanation of dishes and concept to guests. Ensuring operation standards are met such as responding to complaints promptly, taking appropriate courses of actions to turn unhappy patrons to returning customers. Supervised all areas of restaurant to keep it clean and well-maintained. Kept restaurant compliant with all federal, state, local hygiene and food safety regulations. Show less
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Super Deal Trading Company
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Auckland, New Zealand
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Warehouse Operation Supervisor
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May 2018 - Feb 2019
Supervising, conducting training and assisting staffs, overseeing legal compliance, pricing and stock control. Assisting logistic department with import/export orders. Loading/unloading orders from containers by organizing stocks back to its respective aisle and store. Providing customers with comprehensive customer support regarding their queries, feedback and complaints. Cleaned and maintained warehouse in compliance with safety standards and conducting safety sweeps for potential safety hazards. Show less
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Certis
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Singapore
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Security and Investigations
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700 & Above Employee
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Auxiliary Police Officer
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Mar 2014 - Jan 2018
Preserving peace and order, enforcing security and provides armed response at Changi Airport. Assisting ICA officers on crowd controlling at departure/arrival hall and prevent breaching of security by intruders. Handling traveler’s and non traveler’s queries in Changi airport. Conducting security checks at access point, leading team to safeguard restricted areas. Patrolled designated areas in patrol to identify security and safety issues. Preserving peace and order, enforcing security and provides armed response at Changi Airport. Assisting ICA officers on crowd controlling at departure/arrival hall and prevent breaching of security by intruders. Handling traveler’s and non traveler’s queries in Changi airport. Conducting security checks at access point, leading team to safeguard restricted areas. Patrolled designated areas in patrol to identify security and safety issues.
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Perak Basketball Association
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Ipoh, Perak, Malaysia
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Women’s Basketball Coach
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Jul 2010 - Jun 2013
Creating strategies for the team, instructing the players, and providing mentorship. Encourage players, promote sportsmanship, and help athletes to realise their full athletic potential. Responsible for the recruitment and retainment efforts of talented athletes. Devises drills and practice exercises that will adequately prepare players for each game. Leading team to participate in U14, U16, U18 championships as well as SUKMA. Creating strategies for the team, instructing the players, and providing mentorship. Encourage players, promote sportsmanship, and help athletes to realise their full athletic potential. Responsible for the recruitment and retainment efforts of talented athletes. Devises drills and practice exercises that will adequately prepare players for each game. Leading team to participate in U14, U16, U18 championships as well as SUKMA.
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Farmcochem Sdn Bhd
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Chemical Manufacturing
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1 - 100 Employee
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Management Trainee
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Feb 2012 - Nov 2012
Assisting Head Chemist in formulating formulation for new products. QC – examining quality of products and analyze incoming raw materials. Established open and professional relationships with team which facilitated communication, quickly resolving issues and conflicts. Ensuring accuracy of inventories & collaborating with warehouse personnel for import and export of goods. Assisting logistic department in compiling, verifying and sorting information to prepare source data for computer entry. Show less
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Baleno
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Apparel & Fashion
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1 - 100 Employee
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Retail Sales Supervisor
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Dec 2007 - Mar 2010
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Education
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Tunku Abdul Rahman University College (TARC)
Diploma of Education, Sports and Exercise Science -
Kolej Tunku Abdul Rahman (TARC)
Advanced Diploma, Sports and Exercise Science