Experience

Expo City Dubai

• United Arab Emirates
• Community Development and Urban Planning
• 400 - 500 Employee

• Host/Tour Guide

  • Aug 2022 - Present

  Reporting directly to Supervisor and Manager. Greet visitors/students as soon as they arrive. Undertaking research and planning tours for VIPs, visitors and students. Presenting and leading robotic and coding workshop. Work with management to develop different on-site tours based on different levels of visitors Willing to put own spin on tour points, such as making jokes and providing insightful commentary. Monitor the behavior of the group, especially with students, and ensure everyone remains in compliance with the rules. Provide information related to/background of the main parts of the pavilion. Describe points of interest around the pavilion to the group and answer any questions, which requires learning a comprehensive history of each checkpoint. Follow all safety guidelines and ensure that visitors remain within designated areas Record and report any unusual incidents or violations of safety guidelines. Show less



Expo 2020 Dubai

• United Arab Emirates
• Government Administration
• 700 & Above Employee

• Site Management Response Host

  • Aug 2021 - Mar 2022

  Reporting directly to Sector Coordinator and Event Manager. Assisting logistics of the event arrangements. Managing sector hosts on daily events. Communications of daily events to Hosts/Security/Dubai Police. Daily allocation of Hosts. Maintaining a good relationship between the Security, Housekeeping, Dubai Police, Event Operations, Health and Safety Management Team. Assisting visitors with information and events around the Expo. Assisting full capacity of concerts /events. Reporting directly to Sector Coordinator and Event Manager. Assisting logistics of the event arrangements. Managing sector hosts on daily events. Communications of daily events to Hosts/Security/Dubai Police. Daily allocation of Hosts. Maintaining a good relationship between the Security, Housekeeping, Dubai Police, Event Operations, Health and Safety Management Team. Assisting visitors with information and events around the Expo. Assisting full capacity of concerts /events.



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Customer Sales and Service Agent

  • Oct 2019 - Mar 2020

  Respond to and resolve product or service that the customers are experiencing via phone Respond to and resolve product or service that the customers are experiencing via phone



Jet Airways

• India
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Assistant

  • Apr 2017 - Aug 2019

  Handling daily activities of the airline for a smooth and seemless experience at the airport Handling daily activities of the airline for a smooth and seemless experience at the airport



Kotak Mahindra Bank

• India
• Banking
• 700 & Above Employee

• Assistant Manager

  • Feb 2016 - Dec 2016

  Assisting and solving customer queries through the mode of emails and calls. Assisting and solving customer queries through the mode of emails and calls.