Zenika Hall

IT Support Specialist II at Simon-Kucher & Partners
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Contact Information
Location
London, England, United Kingdom, GB
Languages
  • British Sign Language (BSL) Elementary proficiency
  • French Elementary proficiency

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Joel McKenzie

Zenika is a stand-out IT professional who excels in all aspects of her craft. When I first met Zenika, she was a year or so out of university after completing her computing degree and was seeking to break into the field of IT. While working with Zenika, it became quickly apparent that she has a high aptitude to learn and the capacity to absorb and apply broad technical concepts in a short space of time. She completed our onsite IT training program with flying colours and now continues to flourish in her career (unsurprisingly!). Zenika's technical skill level is equally matched by her personable, enthusiastic, and approachable demeanour. It was an absolute joy working with and training Zenika and I highly recommend her as she is already a proven professional adding value wherever she is based.

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Credentials

  • ECDL
    ECDL / ICDL Certification
    Aug, 2015
    - Sep, 2024

Experience

    • Germany
    • Business Consulting and Services
    • 300 - 400 Employee
    • IT Support Specialist II
      • Jan 2021 - Present

    • IT Support Specialist
      • Aug 2019 - Dec 2020

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • IT Support Engineer (shadow)
      • May 2019 - Jun 2019

      Server 2008 R2 Active Directory: User Account CreationServer 2008 R2 Active Directory: Password Reset Exchange 2010 Mailbox creation permissionsPC ImagingITSM Ticketing System Office/PC Moves1st Line Troubleshooting Server 2008 R2 Active Directory: User Account CreationServer 2008 R2 Active Directory: Password Reset Exchange 2010 Mailbox creation permissionsPC ImagingITSM Ticketing System Office/PC Moves1st Line Troubleshooting

    • Sales Assistant
      • Jan 2014 - Oct 2016

      Driving sales, meeting and exceeding targets Dealing with customer inquiries and complaints Ensuring customers received the best possible serviceLearning and gaining skills in commercial awareness Providing alternatives and add on sales at every opportunityUtilising in-store devices Driving sales, meeting and exceeding targets Dealing with customer inquiries and complaints Ensuring customers received the best possible serviceLearning and gaining skills in commercial awareness Providing alternatives and add on sales at every opportunityUtilising in-store devices

Education

  • University of East London
    Bachelor of Science - BSc(Hons), Computer Science
    2015 - 2019

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