Senior System Integrator

• Aug 2021 - Present

Sr. Systems Integrator:• Support deployment of upgrades and new features of SAM Tools. Create application documentation, architecture diagrams, how-to guides, SOPs, and other deliverables for both training and tool maintenance. Provide training to government via briefing and informal training session.• Assist Government in guiding architects in the development, maintenance, and documentation of the GEA, ensuring alignment to NGA Strategy and CONOPs.• Interface with leadership-level GEA government representatives on behalf of the SAM Office.• Guide and assist architecture analysis to provide the government with data to support tradeoffs between competing demands.• Assist SAM Deputy Division Chief with the engineering of SAM Tools consistent with current and future NGA IT Architecture.

SETA / Requirements Engineer

• Oct 2020 - Aug 2021

SETA Government Contractor for IC Customers SETA Government Contractor for IC Customers

Engility Sub-Contractor SETA at Perspecta

• Nov 2018 - Oct 2020

Systems Engineer Technical Advisor (SETA) supporting the Chief Architects office. Oversees and coordinates 4 diverse Program Offices to include coordination with both internal and external stakeholders from multiple government customers. Designs, develops, evaluates and modifies end-to-end systems and systems-oriented products through their entire life cycle. Drives innovation across the organizational enterprise. Supports quantifiable requirements based on customer description, system planning and design, and acquisitions, ensuring requirements comply with government standards. Translates high level capabilities and development strategies into system and program requirements. Establishes and coordinates standards, practices, and procedures related to the overall product development including changes to current government processes. Designs interfaces and brings system elements together so they work as a whole across the entire enterprise.

SETA

• Nov 2018 - Oct 2020

Special Communications Analyst

• Apr 2018 - Oct 2020

All Source Intelligence Analyst supporting Special Forces Community (SOCOM) customer within the special communications field. Familiarity with foreign intelligence services capabilities, technical counter-intelligence threats, Signals Intelligence (SIGINT), and understanding of multiple communication technologies (cyber, satellite, RF, cellular, etc).Responsibilities:• Researches communications technologies, foreign communications infrastructures, and counter-intelligence capabilities of foreign actors to provide mission planners and decision-makers with a comprehensive overview, bottom-line assessment, and risk-reducing recommendations• Works in conjunction with engineers and subject matter experts (SME) throughout the IC to produce accurate and timely assessments, and engages with military and IC agency partners to determine intelligence needs• Works with technical engineers to solve problems pertaining to complex or unusual communication requirements• Writes threat reports for operational planners, independently and in cooperation with communications engineers• Supports SOF DoD operational, deliberate, and crisis mission planners by providing recommendations on relevant employable SC system and acquisition alternatives

Business Intelligence Consultant

• Feb 2017 - Oct 2020

Serves as Business Intelligence/Customer Relationship Management Process Developer to support intelligence community customer in Chantilly, VA. Conducts Intelligence Community (IC) Customer outreach activities focused on best business practices to improve existing and develop future tools and applications in the area of customer relationship management (CRM). Provides insight and recommendations on CRM industry standards and metrics for monitoring CRM activities and results that can be used to continuously improve customer satisfaction. Identify ways to create and maintain a CRM online virtual environment that captures “patterns-of-life” activities that significantly enhance the “user” experience with the IC Customer. Responsibilities Include:• Knowledge of govt. and commercial CRM tools and applications dealing with products, services, scheduling, tracking and customer feedback metrics information• Reviews, develops and evaluates policy, planning, and requirements that impact IC Customer and IC-wide BI/CRM process development• Understands, develops and reviews IC –wide standards and requirements for BI/CRM and makes recommendations on how best to improve • Develops a road-map and overarching process wiring diagram for IC Customer engagement process baseline and improvements• Identifies, gathers and catalogs IC Customer products and services to facilitate automated user selection, shipping, tracking, and delivery• Coordinates monthly IC Customer inputs to CRM “Common Operational Practice” Forums• Coordinates weekly IC Customer CRM inputs to Office of Director of National Intelligence (ODNI) Customer Experience Campaign presentations• Coordinates weekly IC customer CRM internal working groups assessing and evaluating CRM standards and metrics relating to customer satisfaction

Program Manager / Field Service Engineer

• Mar 2016 - Feb 2017

Customer-facing and hands-on manager, providing full implementation of systems to include: timeline planning- scheduling, tracking, logistics, system set-up and racking, installation, maintenance, and support. Lead teams in field on packaging, breakout, and installation of equipment, cable management, installation of initial OS and applications, system configuration and final check-ride, verifying functionality and operation. Manage system implementation and troubleshooting support as it relates to the Keysight GSM, UMTS, and LTE network monitoring system elements. Conduct pre-checks and rehearsals prior to expedited equipment installation while OCONUS on TDY deployments. Additional duties include: training, network planning, lab testing, lab support and troubleshooting and system administration support as related to systems deployed or in customer lab facilities. Planning and coordinating large and small-scale projects within a multi-vendor infrastructure in voice, video, fiber optic, and data telecommunication networks. Provide multi-level on-site customer training as it pertains to site-survey, planning, and installing system functionality and system operation. Additionally supports sales and business development personnel in pre-sales activities for new business opportunities. Manage and maintain all customer accounts within the Intel Community (IC), while communicating updates, issues, and activities to end users and management.

Sr. Sales Manager

• Sep 2015 - Mar 2016

Perform sales/marketing function CONUS and OCONUS. Works closely with Senior Executives to develop Sales Strategies and to conduct Market analysis. Manages client relations at the Director to CXO Level. Act as the main point of contact for a number of U.S. Federal, and international Clients. Troubleshoots problems over the phone or by on-site visits to the Customer's premises. Keeps management informed of high priority issues and escalate, when appropriate.Maintains accurate and up-to-date record of customer contacts in Call Manager and assists inthe production and distribution of external and internal reports. Maintains a holistic view of issues and resulting action plans for Program Customer. Provides feedback to Research & Development on Customer issues and priorities designed to build a better product. Supports new product capabilities that are released into the field version software. Assists with on-site software/hardware set-up, commission and training on an as-needed basis. Contributes to the development and delivery of follow-on training to JSI's customers at our primary Training Center and customer sites. Provides "quick response" capabilities to Customers on an as-needed basis.

Sales Engineer / Manufactures Rep

• May 2015 - Sep 2015

Focus on Telemetry, ISR, Antennas, and Sensor product lines (over 14 companies represented). Responsibilities include the promotion, management, and business development efforts related to new instrumentation opportunities in the Southeastern aerospace and defense market segments. Represent AeroGear principals in new business and customer program prospecting, pricing recommendations, strategic targeting of new opportunities and sales forecasting. Additionally influence bid specs, complete bid preparation, including answering RFP’s/RFQ’s. Forecast using Google Zoho CRM. Coordinate and manage joint sales events. Travel throughout 4 state territory.

SouthEastern Area Sales Engineer

• May 2015 - Sep 2015

Focus on Telemetry, ISR, Antennas, and Sensor product lines (over 14 companies represented). Responsibilities include the promotion, management, and business development efforts related to new instrumentation opportunities in the Southeastern aerospace and defense market segments. Represent AeroGear principals in new business and customer program prospecting, pricing recommendations, strategic targeting of new opportunities and sales forecasting. Additionally influence bid specs, complete bid preparation, including answering RFP’s/RFQ’s. Forecast using Google Zoho CRM. Coordinate and manage joint sales events. Travel throughout 4 state territory.

SIGINT OFFICER

• Nov 2013 - Sep 2015

SIGINT/EW Officer (AOC 35G) supervises the tactical and technical employment of SIGINT/EW assets and systems; providing technical expertise, direction, and guidance in the collection, processing and reporting of special intelligence information; and incorporate SIGINT/EW mission support into Information Operations, contingency plans and exercises in support of the tactical Operating Forces and national and theater IO Missions (to include Joint/Interagency/Multinational-(JIM).

SIGINT Officer / All Source Intelligence Officer

• Nov 2004 - Nov 2013

SIGINT/EW Officer (AOC 35G) supervises the tactical and technical employment of SIGINT/EW assets and systems; providing technical expertise, direction, and guidance in the collection, processing and reporting of special intelligence information; and incorporate SIGINT/EW mission support into Information Operations, contingency plans and exercises in support of the tactical Operating Forces and national and theater IO Missions (to include Joint/Interagency/Multinational-(JIM).Battalion Intel Officer assigned to a Field Artillery BN in primary role as Tactical Intel Staff Officer (S-2). Handles all BN service member's clearances (SF-86, eQIP, SF312). Implements and maintains security books and daily GREEN 2 accountability reports. Responsible for maintenance and accountability of section vehicles, weapons and related equipment and sensitive items. Provides intelligence collection for target development, predictive analysis and intelligence preparation of the battlefield (IPB) in support of all operations. Provides intelligence training.

Intel Officer Mentor

• May 2009 - Apr 2010

Battalion Intel Officer assigned to a ARSIC-Kabul in primary role as Tactical Intel Staff Officer (S-2). Additional duties include S-2 Mentor to Afghan National Army (ANA) soldiers on Embedded Tactical Trainer (ETT) team under command of (CSTC-A) RDAC (Regional Division Advisory Command) working at the Afghanistan Ministry of Defense (MoD). Several ancillary duties include, PRO (Personnel Recovery Officer) in charge of tracking all PLB's, BCC's in theater, SCMO (Summary Courts-Marshall Officer) for deceased service members personal effects and mortuary affairs processing, Investigating Officer for 15-6 investigations and Commander's Inquires,. Safety Officer. Other responsibilities include managing all BN service members clearances (SF-86, eQIP, SF312), Biometrics collection (BATs/HIIDE) keeping updated EW loadthreats on ECM (Electronic Counter Measures) equipment. Main effort is implementing and maintaining intelligence training for ANA elements. Provides intelligence support, target development, predictive analysis and IPB in support of offensive combat operations and non-kinetic operations to the ISAF coalition partners and ANA Kandaks. In charge of ANA HSSB Kandak training, welfare, discipline and moral. Responsible for maintenance and accountability of ARSIC-K and RDAC section vehicles, weapons and related equipment. Additional duty as CONOPS platoon leader handling all PSD movements.

DoS RSO Intel Analyst and Australian LNO

• Aug 2010 - May 2015

Intelligence Analyst / DoS LNO - U.S. Embassy Baghdad, IRAQ: 8/2010 - 02/2012 Support WPPS II, WPS, and INL contract for U.S. State Department Chief of Mission (CoM) in Iraq. Provides intelligence for all Dept. of State venues, Regional Security Officers (RSO), and personal security detail (PSD) in the Baghdad Area of Operations (AO). Provides Support for Operation Iraqi Freedom (O.I.F.), Operation New Dawn (O.N.D.), Overseas Security Advisory Council (OSAC). Specialize and work in all six various functions of Intel shop to include; INTSUM, Venues, DSA, RSO Brief, DISTRO, RFIs. Initiated first ever BOC (Baghdad Operations Center) LNO position working as a U.S. Department of State direct liaison with Iraqi Army and Police, as well as United States Forces Iraq to monitor and report on all Baghdad area operations. Additionally, filled alternate liaison rolls at the NIC (Natl. Intel Center) and PMNOC (Prime Ministers Natl Operations Center).

Kestrel Product Development

• Sep 2012 - Sep 2014

Kestrel ISR Sensor Program Developer (KPD) supports Kestrel Training, Analytics, Operations, and Business Development. The KPD is responsible for designing, developing and coordinating curriculum and training programs, both CONUS and OCONUS for Site Leads, Operators, Field Service Representatives, Intelligence Analysts, Logos customers, partners, and independent contractors. KPD supports technical training, Activity Based Intelligence (ABI) training, technical writing, and software evaluations in accordance with (IAW) product technical specifications, engineering instructions, technical orders / procedures, and government regulations. KPD also collects and manages Lessons Learned from OCONUS Kestrel representatives for future training iterations. KPD participates in documentation to answer RFP’s as well as with software development and design, to provide crucial feedback on latest software updates.

Deployed Lead Operational Analyst

• Feb 2012 - Sep 2014

Support and run a Kestrel ISR sensor on PGSS (Persistent Ground Surveillance Systems) & PTDS (Persistent Threat Detection Systems) UAS aerostat operations, supporting Operation Enduring Freedom (O.E.F.), U.S. Military, and SOF (Special Operations Forces), ODA. The responsibility of the Operational Lead is to manage a team of OCONUS Imagery and/or FMV analysts using sensor data to solve tactical military and intelligence problems utilizing both real time and forensics techniques. Additional tasks include working in conjunction with other sensor systems, such as Wescam MX15/20, UTAMS, and other diverse sensors, briefing Military Command and supporting further analysis and exploitation of Mission data.

Intelligence Analyst

• Jan 2010 - Jan 2012

WPPS II contract. Provide intelligence for all Dept. of State venues, Regional Security Officers, and personal security in the Baghdad AO. Provide Support for Operation Iraqi Freedom, Operation New Dawn, Overseas Security Advisory Counsil (OSAC). Specialize and worked in all 6 various functions of Intel shop to include; INTSUM, Venues, DSA, RSO Brief, DISTRO, RFIs. WPPS II contract. Provide intelligence for all Dept. of State venues, Regional Security Officers, and personal security in the Baghdad AO. Provide Support for Operation Iraqi Freedom, Operation New Dawn, Overseas Security Advisory Counsil (OSAC). Specialize and worked in all 6 various functions of Intel shop to include; INTSUM, Venues, DSA, RSO Brief, DISTRO, RFIs.

Area Sales Mgr.

• Apr 2007 - Sep 2010

S.E. Area Manager: 4/2007-8/2010 Sell entire product line (over 20 diverse products), OTTO trade branded products & services to Municipalities, Waste Haulers, US Military bases. Work closely with municipal councils, distributors, and haulers. Influence bid specs. Complete bid package preparation to include answer bid requests and RFP’s / RFQ’s. Determine appropriate contract services for container management. Generate sales reports using Syteline and ACT! CRM , monthly /weekly forecasts. Coordinate and manage joint sales events. Travel 100% throughout 4 state territory.

Area Manager

• Apr 2007 - Jan 2008

Sell entire product line (over 20 diverse products), OTTO trade branded products & services to Municipalities, Waste Haulers, US Military bases. Work closely with municipal councils, distributors, and haulers. Influence bid specs. Complete bid package preparation to include answer bid requests and RFP's / RFQ's. Determine appropriate contract services for container management. Generate sales reports using Syteline and ACT! CRM , monthly /weekly forecasts. Coordinate and manage joint sales events. Travel 100% throughout 4 state territory.

Staff Intelligence Officer

• Nov 2008 - Jan 2010

supporting ETT/PMT/MTT teams in Operation Enduring Freedom. Develops and implements training plans for intel collection and analysis elements for the Afghan National Army. Provides support in target development, predictive analysis and IPB. Briefs daily INTSUM, BUB's, weather surveys and other material accumulated during the previous twenty-four hours, the nightly plotting of artillery targets for disruption and interdiction fire. Creates intelligence estimates and terrain studies. BN SSO Rep. supporting ETT/PMT/MTT teams in Operation Enduring Freedom. Develops and implements training plans for intel collection and analysis elements for the Afghan National Army. Provides support in target development, predictive analysis and IPB. Briefs daily INTSUM, BUB's, weather surveys and other material accumulated during the previous twenty-four hours, the nightly plotting of artillery targets for disruption and interdiction fire. Creates intelligence estimates and terrain studies. BN SSO Rep.

Platoon leader

• Nov 2008 - Jan 2010

for a 40 person military intelligence platoon assigned to a Brigade Special Troops Battalion, supporting Infantry Brigade Combat Team. Develops and implements training plans for intelligence collection and analysis elements. Provides administrative support for clearance processing and all unit security issues. Responsible for Soldier training, welfare, physical fitness, discipline and moral. Responsible for maintenance and accountability of platoon's vehicles, weapons and related equipment. for a 40 person military intelligence platoon assigned to a Brigade Special Troops Battalion, supporting Infantry Brigade Combat Team. Develops and implements training plans for intelligence collection and analysis elements. Provides administrative support for clearance processing and all unit security issues. Responsible for Soldier training, welfare, physical fitness, discipline and moral. Responsible for maintenance and accountability of platoon's vehicles, weapons and related equipment.

UAV Platoon Leader

• Aug 2006 - Nov 2008

Platoon leader for a 40 person military intelligence platoon assigned to a Brigade Special Troops Battalion, supporting Infantry Brigade Combat Team. Develops and implements training plans for intelligence collection and analysis elements. Provides administrative support for clearance processing and all unit security issues. Responsible for Soldier training, welfare, physical fitness, discipline and moral. Responsible for maintenance and accountability of platoon's vehicles, weapons and related equipment.

US Business Development Manager

• Aug 2004 - Jan 2007

Sell Holocom products & services to US Military Installations (ARMY, NAVY, AF, MARINES, CG). Educate and Develop all users on Protective Distribution Systems (PDS) and MultiNet PC's , for Secret & Top Secret Classified Networks (i.e. SIPRNet, JWIC, NIPRNet). Work in CAA, LAA, UAA, SCIF environments. Educate users, work closely with distributors, channel partners, and contractors. Determine appropriate contract vehicles. Generate sales reports using SAGE CRM , monthly /weekly forecasts. Coordinate and manage joint sales events with distribution channels. Travel 100% throughout territory.