Experience

12 Beach Road

• United Kingdom
• Food Production
• 1 - 100 Employee

• Food Service Worker

  • Mar 2020 - Present

  Face to face customer service, working in a very fast paced busy environment, turning up to 600 covers during peak season, telephone answering and booking systems, cash handling, open and close shifts, food allergy and food hygiene trained. Face to face customer service, working in a very fast paced busy environment, turning up to 600 covers during peak season, telephone answering and booking systems, cash handling, open and close shifts, food allergy and food hygiene trained.



THE CORNISH BAKERY SHOPS LIMITED

• Assistant Manager

  • Dec 2018 - Apr 2019

  Day to day operation of the store, cashing up, banking, stock ordering, key holder, implementing new ways to progress sales figures, stock takes, level 2 barista trained, ensuring high EHO standards are met at all times, carrying out self audits, and ensuring company consistency is kept in line across the store. Day to day operation of the store, cashing up, banking, stock ordering, key holder, implementing new ways to progress sales figures, stock takes, level 2 barista trained, ensuring high EHO standards are met at all times, carrying out self audits, and ensuring company consistency is kept in line across the store.



Fine dining hotel restaurant and bar

• Food and beverage supervisor

  • Jun 2017 - Oct 2018



Skye Group Pty Ltd

• Australia
• Retail
• 1 - 100 Employee

• Assistant Store Manager

  • Aug 2016 - Jan 2017

  Assistant manager in a leading outdoor clothing and equipment store, Adventure Mega Store. Working with and selling well known products for Experts, Leader, Guides, and Hikers, to water sports and your every day adventure essentials across all terrain. Assistant manager in a leading outdoor clothing and equipment store, Adventure Mega Store. Working with and selling well known products for Experts, Leader, Guides, and Hikers, to water sports and your every day adventure essentials across all terrain.



ELSTEEL LTD

• New Zealand
• Legal Services

• Home PA/other

  • Aug 2015 - Aug 2016

  Working here for a year with in Sri Lanka as part of travel and work combined, my daily skills includedOrganisation, communication, patience, and driving.As of June 2016 I will be looking for new opportunities around Asia, Australia or the USA. Please feel free to message me with any future career opportunities. Working here for a year with in Sri Lanka as part of travel and work combined, my daily skills includedOrganisation, communication, patience, and driving.As of June 2016 I will be looking for new opportunities around Asia, Australia or the USA. Please feel free to message me with any future career opportunities.



Firmdale Hotels PLC

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Chef-De-Rang / CDR

  • Jul 2014 - Nov 2014

  HamYard Hotel - Firmdale hotels My experience here was fantastic, I took responsibilities in running a section ensuring orders for food and drinks were delivered correctly and promptly as well as ensuring every customer who walked though our door felt like part of the HamYard family. The training I gained from the company is incredible and eye opening from cocktail and wine training to customer service and employee training days. There is nothing I could fault about this company and the awards they have won just go to show what a fantastic company and team they really are. With Mr & Mrs Kemp being the owners the passion, respect and quality they put into the hotel and staffing is noticeable. My only reason for being such a short term employee is my struggle to live in London with the start up living costs. I have gained much experience, knowledge and skills from working with in the company.



Godminster

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Sales Representative

  • Nov 2011 - Nov 2014

  I regularly help out with Christmas sales working along side the company owner him self and two others, Representing the product and where the wholesalers can be found as well as selling directly from the companies websiteAcquiring product knowledgeCommunicating directly with the costumers (new and returning)Presenting the product Maintaing stock records for restocking daily, new stock needed and stock that becomes unavailable at the stalls, but ensuring unavailable stock can be brought online and form wholesalers.www.godminster.co.uk



The idle rocks hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Chef de rang - CDR

  • 2013 - 2014

  Reporting to the assistant restaurant manager and restaurant manager before, during and after every shift.Directly supervising, supporting and evaluating the performance of fellow employees within the speciality restaurant. Mentoring, developing and providing on-the-job training to new employees in order to improve their current performance allowing them to gain skills and abilities for future advancement and developmentResponsible for notifying the Assistant Restaurant Manager of any cases of disciplinary actions or poor performance in the appropriate manner. Directly responsible for checking the presentation of any food going into the restaurant/guest areas and controlling the daily inventory of linen, china and silverwareHaving solid knowledge of all menu items and being able to describe them to the customers, suggesting various courses and wines to match.Following company guidelines regarding uniforms and personal hygiene and ensuring all the assigned work stations with in the front/back of house areas are clean and presentable.Paying close attention to costumers needs and report special requests or complaints to the Supervisor or Duty Manager



Fowey Hall Hotel - Luxury Family Hotels

• Luxury Restaurant Supervisor

  • May 2012 - Jul 2013

  Fowey Hall Hotel :Work activities involved, and performed by myself as well as many skills gained during this role,Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.Resolve customer complaints about food quality or service.Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.Arrange for maintenance and repair of equipment and other services.Helping with training the staff.Monitor food preparation and methods.Maintain relationships with customers and staff.Update and use job-related knowledge.Help schedule staff work hours and activities.Evaluate health and safety practices against standards.Organize, plan, and prioritize.Make decisions and solve problems concerning menus and staff.Judge the quality of food, preparation, and job applicants.Handle food, utensils, and bookkeeping materials.Monitor food preparation and cleaning methods.Implement ideas or products.Get information from customers, employees, and inventory records.Inspect equipment and food deliveries.Guide, direct, and train staff.Coordinate the work and activities of staff.Communicate with customers, sales reps, and suppliers.



deVere Group

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• Waitress

  • 2012 - May 2012



Fine dinning and Country pub

• Trainee Supervisor

  • 2006 - 2012

  I worked my way up in a local fine dining pub chain of 4 locations, from Kitchen hand, Assistant kitchen chef, front of house waitress, bar and barista worker to trainee supervisor. I worked here from the age of 13 for 6 years between 3 of their 4 locations, before I moved on to my next position in hotel hospitality. I worked my way up in a local fine dining pub chain of 4 locations, from Kitchen hand, Assistant kitchen chef, front of house waitress, bar and barista worker to trainee supervisor. I worked here from the age of 13 for 6 years between 3 of their 4 locations, before I moved on to my next position in hotel hospitality.