Zena Habboush

Chief of Staff and Director of IT at Habboush Group
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English -
  • Arabic -
Skills

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Bio

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Credentials

  • Certificate of Information Systems
    American University
    May, 1997
    - Oct, 2024

Experience

  • Habboush Group
    • United States
    • Investment Management
    • 1 - 100 Employee
    • Chief of Staff and Director of IT
      • Aug 2010 - Present

      The lead coordinator of Habboush Group’s supporting staff. Serve the President & CEO as his primary aide in managing the day-to-day affairs of the administration of Habboush Group. Also principally responsible for solving certain management matters prior to escalation to the President & CEO. Also serves as the Director of Information Technology and in that capacity. Responsible for the technology infrastructure and computer systems that support Habboush Group’s enterprise goals. The lead coordinator of Habboush Group’s supporting staff. Serve the President & CEO as his primary aide in managing the day-to-day affairs of the administration of Habboush Group. Also principally responsible for solving certain management matters prior to escalation to the President & CEO. Also serves as the Director of Information Technology and in that capacity. Responsible for the technology infrastructure and computer systems that support Habboush Group’s enterprise goals.

  • American Red Cross
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Sr. Infrastructure Quality Engineer
      • Jul 2007 - Jul 2010

      IT Platform/Infrastructure supports the management and control of IT infrastructure, e.g., hardware, operating system, servers, network, etc., upon which either medical device software and/or regulated applications reside to ensure regulatory compliance with the Quality System Regulations and other applicable medical device regulations.Implement and maintain a process for the control of the computer infrastructure environment upon which medial devices and/or applications used in a regulated environment are operating. Provide quality oversight of the IT hazard analysis process to evaluate and mitigate any adverse effects of proposed changes prior to implementation of those changes. Identify and resolve issues affecting product quality and/or operational performance in order to lead efforts to meet regulatory compliance standards Show less

    • Production Support Specialist II
      • Sep 2001 - Jun 2007

      Primary responsibility is the day-to-day production support functions in support of mission-critical information system applications for production, testing and training environments. This responsibility includes: the management of escalated user calls to support blood regions regarding issues and/or questions regarding the use of software or medical devices, installation of software upgrades and database changes, monitoring of testing and production environments, and the participation in integrated product teams for new software releases. In addition, responsible for the coordination of all software releases and the identification of resources. Other duties include the maintenance of all appropriate documentation, collection of metrics and the mentoring of all new staff. Show less

  • Ciber Global
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Engineer
      • Jun 1998 - Sep 2001

      Under contract to the American Red Cross to provide support to the National Biomedical Computer System project for the collection, distribution and manufacturing of blood products throughout the United States for the American Red Cross. Responsible for the management of on-call production support for backup, recovery, reorganization and problem diagnosis. Responsibilities included all code drops, database changes, for blood processing systems. Worked with testing organizations to ensure code would install properly. Also responsible for training new staff on processes and technology. Show less

Education

  • American University
    Masters of Science, Computer Information Systems
    1995 - 1998
  • The Catholic University of America
    Bachelors of Science, Civil Engineering
    1991 - 1995

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