Zen Ng

Rewards Operations Assistant Manager at MoneyHero Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Hong Kong
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Rewards Operations Assistant Manager
      • Jul 2022 - Present

    • Singapore
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Assistant Manager
      • Jan 2022 - Jun 2022

    • Senior Customer Service Specialist
      • Jan 2021 - Dec 2021

    • Customer Service Specialist
      • Feb 2018 - Dec 2020

    • Freelance Event Assistant
      • May 2015 - Aug 2017

    • Relocation Coordinator
      • Jun 2012 - Apr 2015

      An administrative role that was so much different from the roles that I held before. Set up and updated hard copy files and the client database to track all aspects of the employee transfer and ensure all data are up to date to maintain data integrity etc. Assisted the consultant with the HR forms and working within the time frame. Integrity, meticulous, details and conscientious was what I had attained. An administrative role that was so much different from the roles that I held before. Set up and updated hard copy files and the client database to track all aspects of the employee transfer and ensure all data are up to date to maintain data integrity etc. Assisted the consultant with the HR forms and working within the time frame. Integrity, meticulous, details and conscientious was what I had attained.

  • Symantec Asia Pacific Pte Ltd
    • Paya Lebar, Singapore
    • Global License Compliance Specialist
      • May 2011 - May 2012

      Behind licence enforcer! Aassist in the co-ordination of all Global License Compliance initiatives, activities. Daily liaison third party external agencies, regional personnel and vendors. To provide customer/sales support in the deployment and management our inventory management tools. Daily office work was to execute all technical aspects of customer software baselines, license assessments, and entitlement reconciliations, support sales and administration staff in the processing of all compliance related issues, Work with trade association bodies etc, and in-house legal counsel to process, clear and track settlements and all end user and partner leads, track and follow-up outstanding renewals and non-compliance in conjunction with the Global License Compliance team. Generate and monitor reports relating to non-compliance license company etc. Show less

    • Singapore
    • Advertising Services
    • Executive Business Development
      • Jun 2009 - Apr 2011

      An exciting role with Zeng! Built up my daring personality, by making cold calls introducing Zeng to the little red dot. My role as exec BD was pretty much the same with account executive except of the cold call. My Biggest achievement during my role was to develop 2 new accounts for Zeng, that includes Yit Hong Pte Ltd and MANN+HUMMEL S.E.A. Won a couple of pitches and created their collaterals for Agency for Science, Technology and Research (A*STAR) Marketing Collateral, National Health Group – Chronic Disease Management, Diabetes Patient Education Booklet, Mann Hummel S.E.A Calendar for Yr 2010, 2011. Most unforgettable experience I had was Yit Hong's Calendar 2010. We were required to work with the chef to create every different month of calendar page collaborating with Yit Hong's product featuring it in their calendar for the year where food and design makes a outstanding collateral. Show less

    • Singapore
    • Advertising Services
    • Account Executive
      • Mar 2008 - Apr 2009

      Provide administrative support to account manager and creative teams, prepare job briefs, project schedules for different projects, material sourcing, brainstorm with creative team to solve clients' marketing challenges, coordinate with external vendors for the development, production and distribution of product/event promotional materials, and other marketing collateral; Work on advertisement media plan, activities calendar, prepare proposals and cost estimates with different vendors. etcWhat makes my job different was providing my best customer service to clients and working closely with designer to create many more magical collaterals! Show less

    • Graphic Designer
      • Apr 2005 - Mar 2008

      A fun and close-knitted design company where working teamwork always and making every projects a successful one! Create marketing collateral out of the box yet adhere to client brand guidelines ,Conceptualised, design & layout of projects after researching on Industry/ company background and brainstorming was fun when our passion and love towards design makes every jobs a joyful rides!Created a few branding jobs together with my bosses through pitching and that includes National Technological University, The Nanyang Business School PhD program Marketing Collateral, Merck Sharp & Dome rebranding for Osteoporosis Marketing collateral and Singapore Cancer Society – Cancer Week Marketing Collateral etc. Show less

  • The Food Photography Pte Ltd
    • North East, Singapore
    • Graphic Artist
      • Jun 2002 - Apr 2004

      Truly amazed how a hawker/business owner started their shop/ stall without any advertising on their shopfront to expanding a few branches with the power of photography and laying out of food to entice customers with their choices of foods on their lightbox and banner. Indeed, good photography and good layout helps to advertise the brand! Good photography = Good layout = Good business! Truly amazed how a hawker/business owner started their shop/ stall without any advertising on their shopfront to expanding a few branches with the power of photography and laying out of food to entice customers with their choices of foods on their lightbox and banner. Indeed, good photography and good layout helps to advertise the brand! Good photography = Good layout = Good business!

Education

  • Nanyang Academy of Fine Arts
    Bachelor of Arts - BA, Design and Visual Communications, General
    2001 - 2002
  • Nanyang Academy of Fine Arts
    Diploma, Design and Visual Communications, General
    1998 - 2001

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