Zeeshan Siddiqui
Pega Business Architect / System Analyst at Australian Federal Government- Claim this Profile
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Bio
Credentials
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Certified Pega Business Architect
PegasystemsFeb, 2017- Nov, 2024 -
Hardware Security
CourseraMar, 2015- Nov, 2024 -
Usable Security
CourseraOct, 2014- Nov, 2024 -
PRINCE 2
PeopleCertMay, 2014- Nov, 2024 -
ITIL Certified in IT Service Management
BCS, The Chartered Institute for ITDec, 2013- Nov, 2024 -
Business Analyst
Australian Institute of Business AnalysisJun, 2013- Nov, 2024
Experience
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Australian Federal Government
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IT Services and IT Consulting
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700 & Above Employee
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Pega Business Architect / System Analyst
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Nov 2021 - Present
• Extensive engagement with internal and external stakeholders analysing existing business processes, legislation, regulations, instructions and procedure manuals to identify business problems, gaps and areas of opportunities in line with project objectives.• Working closely with the Product Owner and Subject Matter Expert (SMEs) to determine future state business processes and business requirements by developing and maintaining a comprehensive product backlog using Azure Jira.• Providing specialist advice and assistance to Product Owner, project manager and scrum master in prioritising the product backlog for the development team ensuring project timeline is met.• Documenting and presenting to the RACI stakeholders the compiled high quality analysis artefacts such as including detailed business requirements, user stories, business rules, acceptance criteria, activity diagrams, data requirements and UI models etc.• Collaborating with solution architects, developers and testing team elaborating business requirements and bugs triaging during agile sprints. Show less
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Lead Business System Analyst
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Jul 2020 - Dec 2022
• Led the BA team to analyse the AS-IS ICS business processes to investigate business problems, industry needs and gaps to identity areas of opportunities by mapping out improved cargo clearance system to achieve ABF 2023 objectives.• Facilitated the production of quality business/ system analysis artefacts such as high level business requirements, detailed business requirements, use case specifications, wireframes, user stories, business rules, activity diagrams and data models.• Mentored junior business analysts by facilitating business requirements elicitation workshops and supporting their learning/development by providing them feedbacks on their produced artefacts in accordance with Business Analysis Body of Knowledge (BABOK) standards.• Worked closely with Home Affairs security team to redefine internal and external authentication and authorization mechanism for the ICS in accordance with Digital Transformation Agency (DTA) security framework. Show less
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Senior Business Analyst
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Apr 2019 - Jul 2020
• Extensive engagement with wide variety of business partners i.e. major Australian banks, government agencies, ACCC policy division and Data Standard Body etc. to determine the business requirements and future state business processes for the RAAP to materialise the Whole of Government Open Banking initiative.• Worked collaboratively within the agile based implementation team interpreting the business requirements ensuring technical solution meets business objectives.• Provided assistance to business SMEs in developing UAT scenarios to confirm the developed solution fulfils business requirements. Show less
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Lead Business System Analyst / Senior Pega Business Architect
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Jan 2014 - Apr 2019
• Liaised with internal and external business stakeholders to investigate business needs, problems, issues and the broader factors influencing overall business objectives.• Led the business analysis activities such as analysis of existing business processes to identify opportunities and mapping out improved business processes for an integrated and automated border clearance solution.• Led the production of quality business/ system analysis artefacts such as high level business requirements, detailed business requirements, use case specifications, user stories, business rules, activity diagrams and data models using Enterprise Architect (EA) Sparx.• Mentored junior business analysts by facilitating requirements elicitation workshops for them and supporting their development by providing valuable feedbacks on their produced artefacts.• Worked collaboratively with development team, solution architects and test analysts articulating them the business requirements and with the business SMEs to ensure the currency and validity of business requirements.• Pega Application prototyping and Case Life Cycle Design i.e. Stages, Steps, processes using Pega Express.• Defined SMART business objectives, analyzing requirements, writing specifications and business rules in Pega.• Application Grooming / Elaboration using special session styles involving the product owner, SMEs and other relevant stakeholders. Show less
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Senior Business System Analyst
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Dec 2012 - Jan 2014
• Worked with project stakeholders to capture the business requirements, rules and specifications for the development of new and to re-engineer existing systems/functionalities.• Developed UML based Modelling views like Activity, Use Case, Data Flow, Business Flow, Navigational Flow using Enterprise Architect (EA) and MS Visio.• Prepared Business Requirements Specification (BRS), Solution Requirement Elaborations (SRE) and System Design Specification (SDS).• Collaborated with technical and test teams to develop and implement required automated solutions to support business outcomes.• Assisted test team when conducting User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues. Show less
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Business System Analyst
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May 2010 - Dec 2012
• Liaised with relevant business stakeholders to identify business problems, issues and the broader factors influencing overall business objectives. • Interviewed technical subject matter experts (SME) with the view of examining existing network design and security protocols as part of requirements elicitation process. • Performed investigative technical analysis on existing systems and protocols using the information provided by SMEs and through exploring multiple other sources such as security policy manuals. • Explored information and security vulnerabilities and assess potential risk to stakeholder systems. • Applied contemporary knowledge of emerging technology issues and security trends when specifying the proposed solution for securing sensitive information onto the corpnet. • Used confirmatory approach to validate my finding and analysis outcomes with business directors, technical SME and security architects. • Presented my proposed solution to business groups and senior management for signoff aligning my recommendations to overall enterprise objectives. Show less
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Westpac
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Australia
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Banking
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700 & Above Employee
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Business Analyst
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Feb 2008 - May 2010
• Liaised with the product owner and relevant business stakeholders to business problems and assisted lead business analyst in business requirements elicitation process. • Analysed AS-IS internet banking and telephone banking establishment business processes. • Identified gaps and improvement opportunities by performing gaps analysis in accordance with business policy changes and organizational revised customer requests Service Level Agreement (SLA). • Drew TO-BE business processes in collaboration with the Subject Matter Experts (SMEs) and sought approval of the business by presenting them to project sponsor. Show less
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ANZ
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Australia
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Banking
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700 & Above Employee
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Service Consultant
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Sep 2007 - Feb 2008
•Stakeholder engagement regarding personal, company & home loan inquiries and management. •Stakeholder engagement regarding personal, company & home loan inquiries and management.
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Education
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Western Sydney University
Master of Business, IT Project Management -
Victoria University
Bachelor of Science (B.Sc.), Computer Science