Multistore Manager

• Oct 2022 - Present

Trading Manager Fresh

• May 2020 - Mar 2022

Deli Manager

• Nov 2018 - May 2020

Restaurant Manager

• Jun 2016 - Nov 2018

Projetcs Head / Quality Assurance / R&D Manager

• Nov 2013 - Mar 2016

• Leading the team as Projects Head for first Dine-in restaurant of 14th Street Pizza. Tasks include pitching the ideas to franchisee, designing a cost effective business model, market research, aligning resources, training and effectively completing tasks with given timeline. • Keeping high standards of quality by writing SOPs for manufacturing processes and checking them with quality/food safety audits. • Writing up the Quality Manual and implementing the Quality System. • Comprehensive experience in cost cutting by producing new products, raising new vendors and managing resources to take maximum out of them and increase profitability. • Working with internal and external business partners to identify the needs to enhance the strength of the business. • Experienced in creating and leading teams from multiple disciplines like HR, Audit and Operations to create vision, strategies and plans in midst of rapid growth and change. • Training the restaurant team and distribution centers to work efficiently and abide by the food safety laws. Show less

Shift Manager

• Dec 2011 - May 2013

Responsible for my shift by handling labor effectively, monitoring inventory and keeping my restaurant at best possible standards. Received award for Best Employee. Responsible for my shift by handling labor effectively, monitoring inventory and keeping my restaurant at best possible standards. Received award for Best Employee.

Senior Executive Quality Assurance

• Apr 2008 - Oct 2011

• Facility Audits of all restaurant under Cupola's umbrella like KFC and Indulge and all the distribution centers (Commissary, Bakery and Warehouse) according to Food Safety and GMP rules. • Responsible for testing of all raw materials at Warehouse and coordination with suppliers on non conformance and analytical report writing. • Developing new products, conducting consumer research, costing, developing manuals, training team, launching and conducting internal quality audits. • Planning and execution of Labor Matrix for Commissary team for Smart Production and streamlining the operational issues. • Provide Q.A programs and procedural tools to KFC restaurants in order to sustain consistency and reliability with KFC’s Brand. • Worked in launching new menu at Indulge. All together 19 different varieties of starters, main platters, drinks and desserts. Show less