Experience

RMS Travels

• Pakistan
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Senior Sales Marketing Executive

  • Apr 2023 - Present

  Ambitious person who love to surround ppl with good vibes and knowledgeable. Learning is always being my priority to improve my skills and knowledge to be better day by day Ambitious person who love to surround ppl with good vibes and knowledgeable. Learning is always being my priority to improve my skills and knowledge to be better day by day



3M Malaysia Sdn Bhd

• Customer Engagement Services

  • Jun 2015 - Present

  - Handles a wide range of customer inquiries and/or complaints that are received via phone, email, chat, or other channels - Shares 3M new products and services with customers to meet their requirements - Responds to a variety of inbound internal business partner and external customer inquiries, taking action as appropriate: - Provides inquiry resolution and escalation per established processes - Triages inquiries to others for resolution - Documents customer interactions accurately and completely Show less


Raudhah Munawwarah Travel & Tours Sdn Bhd
• Sales Professional

  • Feb 2023 - Apr 2023


Coway Malaysia

• Malaysia
• Retail
• 700 & Above Employee

• Senior Sales Leader

  • Aug 2017 - Feb 2023

  Wellness Specialist || Hiring || Entrepreneur || Leadership

• Senior Team Lead

  • Aug 2017 - Aug 2017



IHS (Malaysia) Sdn Bhd

• Malaysia
• Construction
• 1 - 100 Employee

• Receptionist Cum Admin Assistant

  • May 2010 - Jan 2015

  Answering & forwarding of phone calls, taking messages, communicating and tracking. Support the IT manager on basic communication systems e.g. Phone system rebooting, date roaming arrangement -Greeting all staff and visitors to the office (the face of the company). Receiving guests and providing assistance to them e.g. preparing refreshments to clients/visitors. Prepare and clearing of conference room before and after meetings. Make restaurant bookings for management. -Arranging and tracking international and local courier services. Handling mail distribution by collecting and distributing mails. -Organize staff or management business trips with cost- effective travel arrangements (flights, rental cars and hotels, etc.). Manage and update corporate hotel rates. Booking taxis. Administering car parks and the company leased vehicles. Insurance and leave matters: Liaising with our insurance agent on medical insurance policy matters, e.g. new staff medical insurance application, etc. Handling medical claims submissions and following up with reimbursements Assist to keep track and updating of portal for MCs, annual leaves and business trips. - Upkeep office and pantry cleanliness. Manage the maintenance of office and service contracts. Arranging office and general administration service providers. Requisition of stationaries/office supplies/pantry supplies and ordering office stationeries, pantry inventories. Liaising on behalf of the company on all office and building management matters. -Assisting update monthly transaction reimbursement. Updating the Summary Details on the invoices transaction. Other shipping accounts and operations support. Generate company’s credit card and petty cash expenses reports handling and checking office expenses invoices. -Provide secretarial support by handling secretarial work for the management and personal assistant to the Managing Director Perform general ad-hoc administrative duties. Show less



Fitness First Malaysia Sdn Bhd

• Credit Controller

  • Nov 2009 - Apr 2010

  Closely monitor customers’ monthly overdue and managing bad debts level. Managing credit risk & account receivables for the company. Performing service calls to our members Preparation of monthly collection reports Identify and discuss with superior on problem/outstanding cases and how to resolve them Closely monitor customers’ monthly overdue and managing bad debts level. Managing credit risk & account receivables for the company. Performing service calls to our members Preparation of monthly collection reports Identify and discuss with superior on problem/outstanding cases and how to resolve them



Cables & Controls Engineering Sdn Bhd

• Admin Assistant

  • Jun 2007 - Jun 2009

  Performs administrative and office support activities for multiple supervisors, duties may include fielding telephone calls, receiving and directing visitors, word processing filling and faxing. extensive software skills are required as well as internet research abilities and strong communication skills. staff in this category also may have the tittle of department assistant, coordinator or associate. Performs administrative and office support activities for multiple supervisors, duties may include fielding telephone calls, receiving and directing visitors, word processing filling and faxing. extensive software skills are required as well as internet research abilities and strong communication skills. staff in this category also may have the tittle of department assistant, coordinator or associate.



Success Computer Sdn Bhd

• Clerk Assistant

  • Jan 2006 - Dec 2007

  Responsible for performing clerical and administrative duties in an office setting. Assist executive and supervisor by sorting mail, filling, deal with client, filling, answering phones and greeting, scheduling meeting and restocking supplies. Responsible for performing clerical and administrative duties in an office setting. Assist executive and supervisor by sorting mail, filling, deal with client, filling, answering phones and greeting, scheduling meeting and restocking supplies.



Worldwide Fresh Way Sdn Bhd

• Data Entry Clerk

  • Jan 2007 - May 2007

  Prioritizes and batches material for data entry. complete information analysis for procedures and reports. requires knowledge of technical and the ability to train and supervise others. capable of high volume data entry. Prioritizes and batches material for data entry. complete information analysis for procedures and reports. requires knowledge of technical and the ability to train and supervise others. capable of high volume data entry.