Experience

St. James' Court, A Taj Hotel, London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Finance Assistant

  • Oct 2023 - Present



Hult International Business School

• United States
• Higher Education
• 700 & Above Employee

• MBA Student

  • Sep 2022 - Aug 2023



Yiamas: The Experimental Space

• Mumbai, Maharashtra, India

• Owner and Curator

  • Feb 2016 - Oct 2020

  •Opened Mumbai's first experimental pet-friendly indoor venue. •Managed lean business operations by outsourcing ancillary services like food and beverage, and decor bringing operational costs down by 70% •Organized over 200 events within the 1st year of operations, collaborating with various luxury brands like Estee Lauder, Vogue, Conde Nast and Femina •Increased revenue by 50% in the 2nd year by diversifying target markets to private events through financial analysis •Developed a Cost Control Model implemented across 50 different vendors to provide competitive pricing. •Implemented business processes to ensure a contribution margin under 15%. •Created OKRs in the RACI matrix to achieve goals reviewed every quarter increasing efficiency by 25% •Hosted CSR events on a regular base for NGOs for fundraising purposes for the Rotary Club of India, Lions Club etc. •Hosted adoption rallies for shelters and animal NGOs. •Trained staff to be multifaceted to enable a lean corporate structure to ensure low operational costs. •Featured in articles in publications like Midday, Femina Wedding, etc. •Strategical executed influencer marketing campaigns for brand building and awareness. Show less



Xenia Hospitality Solutions LLP

• Mumbai, India

• Chief Executive Officer

  • 2013 - Oct 2020

  •Conceptualized and executed over 2000 events across the globe in destinations like Seychelles, India etc. •Maintained a Y-O-Y growth of 20% by maintaining effective partnerships and competitive pricing •Donated a minimum of 20 days of operations to Non-Profit Organizations to raise funds for various causes to causes like Welfare for Stray Dogs, Lions Club of Byculla etc. •Led strong client relationships ensuring a 50% returning customer base through strategic initiatives like individual customer profiles with personal preferences and preferred vendors, client appreciation events and recognition of key milestones and celebrations. •Formulated a strategy based on Scenario Planning for larger events and implementing contingencies to reduce risk by 70% •Wrote articles for trade magazines like Hospitality Magazine etc. •Featured articles and interviews in Hospitality magazine, Femina wedding etc. Show less



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Assistant Manager Food and Beverage

  • 2011 - 2012

  - Set Standard Operating Procedures for the 24-hour Coffee shop. - Trained a team of 75 in all service, groom and etiquette standards. - Weekly roaster and scheduling - Optimizing PnL for the outlet through strategic purchase orders, minimizing wastage and identifying leakages. - Organising season promotions to boost sales. - Set Standard Operating Procedures for the 24-hour Coffee shop. - Trained a team of 75 in all service, groom and etiquette standards. - Weekly roaster and scheduling - Optimizing PnL for the outlet through strategic purchase orders, minimizing wastage and identifying leakages. - Organising season promotions to boost sales.



Hotel Missoni

• Salmiya, Hawalli, Kuwait

• Assistant Manager Front Office

  • 2010 - 2011

  •Created Standard Operating Procedures for daily operations. •Procurment of necessary equipment and collateral for smooth operations. •Training staff in Opera, standard operating procedures, upselling techniques and customer service skills. •VIP guest service standard implementation and execution. •Supervise bell desk, concierge, and reception staff. • Coordinate between housekeeping, reservations, food and beverage and finance. •Ensure accurate reports are prepared for Rooms Division Director's morning meeting. •Ensure guest satisfaction and complaints resolution and documentation. Show less