Zee Rawji
Project Manager at SMA Healthcare- Claim this Profile
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Bio
Credentials
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Scrum Master
Scrum AllianceJul, 2017- Sep, 2024 -
Microsfot NT 4.0 Server (MCSE)
-Sep, 1995- Sep, 2024 -
NetWare Engineer (CNE)
-Jan, 1992- Sep, 2024 -
Active Voice Corporation - Certified in ACD Integration
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Active Voice Corporation - Certified in Repartee 7.4
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Cabletron - Fiber Optics Care and Installation
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Certificate in Food Safety Management
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Isocor - Configuration of X400 and related Gateways
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Mitel Corporation - Certified in SX-200
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Xcellenet Corporation - Certified in Remoteware
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Experience
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SMA Healthcare
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United States
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Mental Health Care
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200 - 300 Employee
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Project Manager
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Sep 2020 - Present
As a Project Manager, I am responsible for all the activities under the grant for Comprehensive Opioid, Stimulant, and Substance Abuse Program (COSSAP) awarded by Bureau of Justice Assistance (BJA), including monthly and quarterly reports for all activities conducted under the grant. I assisted the Putnam County Sheriff and Police department in deploy the Overdose Detection Mapping application (ODMap), ODMAP provides near real-time suspected overdose surveillance data across… Show more As a Project Manager, I am responsible for all the activities under the grant for Comprehensive Opioid, Stimulant, and Substance Abuse Program (COSSAP) awarded by Bureau of Justice Assistance (BJA), including monthly and quarterly reports for all activities conducted under the grant. I assisted the Putnam County Sheriff and Police department in deploy the Overdose Detection Mapping application (ODMap), ODMAP provides near real-time suspected overdose surveillance data across jurisdictions to support public safety and public health efforts to mobilize an immediate response to a sudden increase, or spike in overdose events. I managed the post-overdose response team; were a team member would contact the victims and provide information for harm reduction services in county for active substance users and treatment services for substance users looking to reduce or stop their substance use; the team member would also provide naloxone (Narcan) along with overdose prevention training and overdose prevention materials. Using ODMap to identify high area of substance usage in the community, my team and I would setup community events in those areas and provide information for harm reduction services along with naloxone; approximately 258 boxes of Narcan and prevention training materials were passed out in community. I created drug awareness education based on the Narconon “Truth About Drugs” program for the Putnam county school district, the presentation was condensed to 3 hours and was presented to approximately 800 students from grade 5 to 12 over serval days. As a Data Specialist, I gather data from verity of sources including Florida Health Department and CDC data on substance use disorders, this data then is prepared and presented to community leader provide an overview opioid epidemic in county, this allows leadership to close gaps in services being provide in the county. Show less As a Project Manager, I am responsible for all the activities under the grant for Comprehensive Opioid, Stimulant, and Substance Abuse Program (COSSAP) awarded by Bureau of Justice Assistance (BJA), including monthly and quarterly reports for all activities conducted under the grant. I assisted the Putnam County Sheriff and Police department in deploy the Overdose Detection Mapping application (ODMap), ODMAP provides near real-time suspected overdose surveillance data across… Show more As a Project Manager, I am responsible for all the activities under the grant for Comprehensive Opioid, Stimulant, and Substance Abuse Program (COSSAP) awarded by Bureau of Justice Assistance (BJA), including monthly and quarterly reports for all activities conducted under the grant. I assisted the Putnam County Sheriff and Police department in deploy the Overdose Detection Mapping application (ODMap), ODMAP provides near real-time suspected overdose surveillance data across jurisdictions to support public safety and public health efforts to mobilize an immediate response to a sudden increase, or spike in overdose events. I managed the post-overdose response team; were a team member would contact the victims and provide information for harm reduction services in county for active substance users and treatment services for substance users looking to reduce or stop their substance use; the team member would also provide naloxone (Narcan) along with overdose prevention training and overdose prevention materials. Using ODMap to identify high area of substance usage in the community, my team and I would setup community events in those areas and provide information for harm reduction services along with naloxone; approximately 258 boxes of Narcan and prevention training materials were passed out in community. I created drug awareness education based on the Narconon “Truth About Drugs” program for the Putnam county school district, the presentation was condensed to 3 hours and was presented to approximately 800 students from grade 5 to 12 over serval days. As a Data Specialist, I gather data from verity of sources including Florida Health Department and CDC data on substance use disorders, this data then is prepared and presented to community leader provide an overview opioid epidemic in county, this allows leadership to close gaps in services being provide in the county. Show less
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DISH Network
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United States
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Sports Teams and Clubs
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1 - 100 Employee
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Remote Dish Tech
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Jul 2019 - Apr 2020
Remote technician for in-home installation of satellite TV and smart home products; as a Dish Tech, I conduct site surveys to determine best placement for the dish to achieve the highest signal prior to installation and assess opportunities for smart home sales. Install mounts to exterior of building using mounting priority charts. Troubleshoot and test equipment to resolve issues for customers experiencing difficulties with service which included educating customers on equipment functionality… Show more Remote technician for in-home installation of satellite TV and smart home products; as a Dish Tech, I conduct site surveys to determine best placement for the dish to achieve the highest signal prior to installation and assess opportunities for smart home sales. Install mounts to exterior of building using mounting priority charts. Troubleshoot and test equipment to resolve issues for customers experiencing difficulties with service which included educating customers on equipment functionality and offering smart home products as solutions. Responsible for maintaining truck inventory on daily basis including tracking all inventory used on service calls. Show less Remote technician for in-home installation of satellite TV and smart home products; as a Dish Tech, I conduct site surveys to determine best placement for the dish to achieve the highest signal prior to installation and assess opportunities for smart home sales. Install mounts to exterior of building using mounting priority charts. Troubleshoot and test equipment to resolve issues for customers experiencing difficulties with service which included educating customers on equipment functionality… Show more Remote technician for in-home installation of satellite TV and smart home products; as a Dish Tech, I conduct site surveys to determine best placement for the dish to achieve the highest signal prior to installation and assess opportunities for smart home sales. Install mounts to exterior of building using mounting priority charts. Troubleshoot and test equipment to resolve issues for customers experiencing difficulties with service which included educating customers on equipment functionality and offering smart home products as solutions. Responsible for maintaining truck inventory on daily basis including tracking all inventory used on service calls. Show less
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Santa Monica Motors
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1 - 100 Employee
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Remote Senior Business Analyst
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Apr 2019 - Jul 2019
Daily review of invoices, purchase orders, and inventory received. Weekly review of accounts receivable and payables including quarterly sales tax payment processing, existing customer database marketing campaigns (service reminders with coupons), developed and maintained new customer database for mass marketing. Daily review of invoices, purchase orders, and inventory received. Weekly review of accounts receivable and payables including quarterly sales tax payment processing, existing customer database marketing campaigns (service reminders with coupons), developed and maintained new customer database for mass marketing.
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Sr Business Analyst
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Jun 2018 - Aug 2018
Disney Hotel Reservation Management System The Offsite hotel sales program is projected to drive $8.3M - $11.2M in annualized net revenue through disneyworld.disney.go.com. On-boarding of partner/gateway hotels with real-time rate, availability and booking information providing Guess the ability to book offsite hotel as package with Disney Theme Park tickets, Park Hopper, Dining Card, Flights, and Ground Transportation to enhance Guess experience. Disney Hotel Reservation Management System The Offsite hotel sales program is projected to drive $8.3M - $11.2M in annualized net revenue through disneyworld.disney.go.com. On-boarding of partner/gateway hotels with real-time rate, availability and booking information providing Guess the ability to book offsite hotel as package with Disney Theme Park tickets, Park Hopper, Dining Card, Flights, and Ground Transportation to enhance Guess experience.
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Sr. Consultant
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Aug 2017 - Mar 2018
Recommended solutions for product inventory where by reducing inventory assets and increasing cash flow, upgrade of QuickBooks for accounting to facilitate quarterly sales tax payments with automated purchase orders for inventory replenishment. Recommended solutions for product inventory where by reducing inventory assets and increasing cash flow, upgrade of QuickBooks for accounting to facilitate quarterly sales tax payments with automated purchase orders for inventory replenishment.
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Project Manager
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Jul 2016 - Mar 2017
Represented the Global Product Development & Operational Excellence PMO team as the product owner for Corporate Online Payment & Allocation on the Agile Scrum team, responsible for production release of completed incremental development of features and epics artifacts for the COP(A) application to international markets. Which lead to a successfully released and piloted with international clients in UK, Australia and Spain as part of “Go to Market” strategy with the marketing teams for… Show more Represented the Global Product Development & Operational Excellence PMO team as the product owner for Corporate Online Payment & Allocation on the Agile Scrum team, responsible for production release of completed incremental development of features and epics artifacts for the COP(A) application to international markets. Which lead to a successfully released and piloted with international clients in UK, Australia and Spain as part of “Go to Market” strategy with the marketing teams for COP(A). As the product owner, I was responsible for creating and story grooming of the project backlog in Rally which reflected the PMO vision and road-map of the product program while actively participating in PI sessions, sprint planning, sprint release planning, daily stand-up and retrospective after each production releases. As the Project Manager on production support (Help Desk and Operation escalation) team for the COP(A) web application, I tested each feature and ensured the websites were mobile ready, including supported 50K plus payment transactions per month in domestic and international markets. Successfully collaborated and implemented solutions with PMO team, other product owner, compliance teams and regulator teams to ensure minimization of financial and regulatory impact. Show less Represented the Global Product Development & Operational Excellence PMO team as the product owner for Corporate Online Payment & Allocation on the Agile Scrum team, responsible for production release of completed incremental development of features and epics artifacts for the COP(A) application to international markets. Which lead to a successfully released and piloted with international clients in UK, Australia and Spain as part of “Go to Market” strategy with the marketing teams for… Show more Represented the Global Product Development & Operational Excellence PMO team as the product owner for Corporate Online Payment & Allocation on the Agile Scrum team, responsible for production release of completed incremental development of features and epics artifacts for the COP(A) application to international markets. Which lead to a successfully released and piloted with international clients in UK, Australia and Spain as part of “Go to Market” strategy with the marketing teams for COP(A). As the product owner, I was responsible for creating and story grooming of the project backlog in Rally which reflected the PMO vision and road-map of the product program while actively participating in PI sessions, sprint planning, sprint release planning, daily stand-up and retrospective after each production releases. As the Project Manager on production support (Help Desk and Operation escalation) team for the COP(A) web application, I tested each feature and ensured the websites were mobile ready, including supported 50K plus payment transactions per month in domestic and international markets. Successfully collaborated and implemented solutions with PMO team, other product owner, compliance teams and regulator teams to ensure minimization of financial and regulatory impact. Show less
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American Express
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United States
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Financial Services
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700 & Above Employee
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Senior Analyst, Digital Servicing Product Development
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Aug 2015 - Jul 2016
Represented the Global Product Development & Operational Excellence PMO team as the assistant product owner for US, Canada, Mexico and Argentina COP(A) market and @ Work Corporate Card Credit Limit application module for the US Market on the Agile Scrum team, responsible for creating and story grooming of the features and epics in Rally for the project backlog which reflected the PMO vision and road-map of the product program. As Senior Analyst, I conducted round table forums with… Show more Represented the Global Product Development & Operational Excellence PMO team as the assistant product owner for US, Canada, Mexico and Argentina COP(A) market and @ Work Corporate Card Credit Limit application module for the US Market on the Agile Scrum team, responsible for creating and story grooming of the features and epics in Rally for the project backlog which reflected the PMO vision and road-map of the product program. As Senior Analyst, I conducted round table forums with operational CCPs to understand business requirements and pain points of the customers to translation these requirements to Scrum user stories with acceptance criteria’s to optimize and streamline user experiences on the @ Work Credit Limit module, while actively participating in PI sessions, sprint planning, sprint release planning, daily stand-up and retrospective after each production releases. Served as the assistant product owner for COP Canada during compliance meetings, created and presented power point decks for banking approve for the features being upgraded on the COP application in Canada. Which lead to a successfully released and adoption of the new COP application with-in the market. Created power point decks which were successfully converted to online tour guides for customer and operational CCPs on the new feature deployed on the COP application. Served as the lead subject matter expert (SME) for the production support teams on corporate card payments and credit limit capabilities in the @ Work application. Successfully remediated client impacts due to internal system outages with other product owner, corporate card call center operations, and compliance teams to ensure service level agreements are met for the client.
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CSO Project Team – Project Analyst
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Mar 2014 - Aug 2015
Represented the Corporate Services Operational team as the lead SME for American Express call center operations and corporate card products on server critical projects being developed and deployed by product owners and Scrum teams with-in American Express. Created SharePoint survey forms for CCPs with automatic routing and work flow to be presented to support and development teams as way to gather operational friction and pain points for the projects being developed and deployed, this resulted… Show more Represented the Corporate Services Operational team as the lead SME for American Express call center operations and corporate card products on server critical projects being developed and deployed by product owners and Scrum teams with-in American Express. Created SharePoint survey forms for CCPs with automatic routing and work flow to be presented to support and development teams as way to gather operational friction and pain points for the projects being developed and deployed, this resulted in 80 opportunities and broken issues identification, 17 of those were identified as critical service call drivers, and 24 were led to successfully resolution and implementation in production. Most notable project: Customers were unable to manage limits on specific corporate card product causing point of sale decline for purchases. Initial assessment from dev team was to rewrite Card Risk Control app with additional control variable, estimated at $1 million, with persistence and leading deeper analysis on adjacent subsystems, a code change in the product identification accommodated the control variable being presented by the web services in different order to resolve the issue. The code change was successfully tested and implemented on the mainframe for less than $50K. Supported @ Work transformation release project for the homepage and alerts application for the US market by training 300 CCPs on new application, facilitated communications and created training power point material for corporate service operation teams, which were turn in to web-based training. Supported @ Work, G-Reg, CSO Portal project releases for US Market. Premium Upgrade Application-Digital Solution for Mass card upgrade: Results include 100% elimination of illegible forms, overall reduction in cycle time to 3 business days. G-Reg PA Profile-Enhancement results include 100% elimination of service calls for Inactive profile for client in @ Work.
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Business Analyst
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Mar 2013 - Mar 2014
Represented the Corporate Card Service team as an individual contributor, I successfully created and implemented automated scripts for mass data entry and retrieval in the corporate card call center using mainframe “Green Screens”. Automation scripts were created using Visual Basic, C # with Microsoft Office applications.
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Financial Analyst
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Sep 2012 - Mar 2013
Represented the Corporate Card Underwriting team as an individual contributor, I used GAAP and Non-GAAP financial analysis to determine company and individual requests for unsecured credit line on corporate card portfolios with the ability to approve up to $350K on corporate clients.
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Technical Analyst
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Jul 2010 - Sep 2012
Represented the OPEN Card Underwriting team as an individual contributor, I served as a SME for Scrum development teams on commercial underwriting for OPEN business and Co-Brand cards during the migration of Domestic and International Financial Spreading to Credit Pointe vendor, Projected savings of $300,000 yearly, resulting in 90% of domestic and international cases completed within 24hrs gaining efficiency and increase in production of financial analysis with-in Cruse Next Gen… Show more Represented the OPEN Card Underwriting team as an individual contributor, I served as a SME for Scrum development teams on commercial underwriting for OPEN business and Co-Brand cards during the migration of Domestic and International Financial Spreading to Credit Pointe vendor, Projected savings of $300,000 yearly, resulting in 90% of domestic and international cases completed within 24hrs gaining efficiency and increase in production of financial analysis with-in Cruse Next Gen application. Project: CCSG High Line 4506T: Leveraged existing digital DocuSign technology to improve manual processes from printing & faxing of customer 4506T by multiple teams to a central process team using the digital solution. Resulting in service level improved to 2 days from 5-6 days service level for manual processing of the customer’s 4506T form. Project: Domestic and International SFTP portal: Research and analysis of business requirements to create external web site for customers to submit financials for OPEN underwriting, the implementation resulted in reduction of cycle time from 24 hours to 1 hour in receiving customer financials in the Cruse Next Gen underwriting application. Project: Cruse Next Gen: Production validation of all the features released by Scrum development team for underwriting application, calibrated with technical staff and Underwriters as the point of contact to ensure timely issue resolution of all defects found in application during production release.
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Accounting Specialist
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Jul 2009 - Jul 2010
Represented the OPEN Card Underwriting team as an individual contributor, I used GAAP and Non-GAAP financial analysis to create initial review of customer financials with Moody’s Risk application Collaborated with technologies: workflow analysis and business requirements for Commercial Underwriting financials data extraction integration project and URT Calculator. Established procedure and policy training guide for Accounting Specialists with various financial spreads in Moody’s… Show more Represented the OPEN Card Underwriting team as an individual contributor, I used GAAP and Non-GAAP financial analysis to create initial review of customer financials with Moody’s Risk application Collaborated with technologies: workflow analysis and business requirements for Commercial Underwriting financials data extraction integration project and URT Calculator. Established procedure and policy training guide for Accounting Specialists with various financial spreads in Moody’s Risk Analyst . Trained Accounting Specialist teams in Phoenix and India on new processes. Analyzed a variety of business financials including balance sheets, income statements, and statements of cash flow including tax returns to ensure accuracy and identify year over year variances.
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Credit Collections Professional
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Aug 2008 - Jul 2009
Credit and Collected Segment Consumer and OPEN.
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Franchise Owner
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Apr 2005 - Jun 2009
Entrepreneurship Business Gross Sales - $500,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Top 10% for Sales Two Years running for Strip Mall Franchisee Entrepreneurship Business Gross Sales - $500,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Top 10% for Sales Two Years running for Strip Mall Franchisee
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Business Owner
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Feb 2000 - Jun 2004
Entrepreneurship Business Gross Sales - $400,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Full Graphic Design Services from Business Stationary to Full Color Business Marketing Materials Full Service Offset Printing – Full Color Full Service Mailing (USPS) Full Service Copy & Binding Skill Overview: Graphic Design – Adobe Illustrator Color Separation Conversation of Image to Plate… Show more Entrepreneurship Business Gross Sales - $400,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Full Graphic Design Services from Business Stationary to Full Color Business Marketing Materials Full Service Offset Printing – Full Color Full Service Mailing (USPS) Full Service Copy & Binding Skill Overview: Graphic Design – Adobe Illustrator Color Separation Conversation of Image to Plate for Offset Printing Color mixture for PMS Inks Notable Clients: Planned Parenthood - Santa Monica Ca Medfocus Radiology Network - Santa Monica Ca Basic Threads - Ca Show less Entrepreneurship Business Gross Sales - $400,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Full Graphic Design Services from Business Stationary to Full Color Business Marketing Materials Full Service Offset Printing – Full Color Full Service Mailing (USPS) Full Service Copy & Binding Skill Overview: Graphic Design – Adobe Illustrator Color Separation Conversation of Image to Plate… Show more Entrepreneurship Business Gross Sales - $400,000 + Accounting, Business Taxes, IRS Research (Tax Laws) Marketing, Strategic Management, Customer Service and Sales Full Graphic Design Services from Business Stationary to Full Color Business Marketing Materials Full Service Offset Printing – Full Color Full Service Mailing (USPS) Full Service Copy & Binding Skill Overview: Graphic Design – Adobe Illustrator Color Separation Conversation of Image to Plate for Offset Printing Color mixture for PMS Inks Notable Clients: Planned Parenthood - Santa Monica Ca Medfocus Radiology Network - Santa Monica Ca Basic Threads - Ca Show less
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Sr. Network Administrator
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Sep 1995 - Jan 2000
Installed and maintained NT networks by incorporating NT Server, TCP/IP, IIS4 Web/FTP Servers, DNS, WINS, DHCP, Exchanged 5.5, Novell 3.12, Windows 95, Windows 98, Windows NT Workstation, Office 97, Reflections, Norton Anti-Virus, Check Point 1 Firewall, Vinca Co-Standby Server, MAS 90, IE4.0, Outlook 98, ISOCOR x400, RemoteWare, OS/2 Warp, ARCServe 6.5 with database agents for Oracle, Exchange and other common server desktop applications. Installed and maintained a variety of network… Show more Installed and maintained NT networks by incorporating NT Server, TCP/IP, IIS4 Web/FTP Servers, DNS, WINS, DHCP, Exchanged 5.5, Novell 3.12, Windows 95, Windows 98, Windows NT Workstation, Office 97, Reflections, Norton Anti-Virus, Check Point 1 Firewall, Vinca Co-Standby Server, MAS 90, IE4.0, Outlook 98, ISOCOR x400, RemoteWare, OS/2 Warp, ARCServe 6.5 with database agents for Oracle, Exchange and other common server desktop applications. Installed and maintained a variety of network equipment including SMC, BayNetworks, Cisco hubs and Switches, Cisco Router and ICON X25 cards. Developed a wide area network with MCI WorldCom’s VPN services enabling 2,800 Financial Representative access to the Local Area Network. Maintained a Wide Area Network with ILX and Pershing as the Back office for the trading department. Maintained communications for VMS and Remoteware via Async Communications as a backup to MCI WorldCom’s VPN Services. Maintained a Mitel SX-200 Phone Switch, and Active Voice Repartee 7.4 with CTI and ACD Integration Developed auto-deployment for a variety of software packages including Reflections, Norton Anti-Virus, Outlook 98, IE4.0, Kermit 95, Work Excel, Y2K Bios/OS checking and reporting software packages. In-conjunction with Xerox developed an in-house Xerox printing center, Configured communication between financial repositories and Xerox 4890 to facilitate high volume automatic printing of client financial statements and commission statements. Developed Y2K testing strategy for NT Server, related server applications and User desktop including contingency planning for disaster recovery. Developed a Backup and Recovery Strategy for all NT Servers. Show less Installed and maintained NT networks by incorporating NT Server, TCP/IP, IIS4 Web/FTP Servers, DNS, WINS, DHCP, Exchanged 5.5, Novell 3.12, Windows 95, Windows 98, Windows NT Workstation, Office 97, Reflections, Norton Anti-Virus, Check Point 1 Firewall, Vinca Co-Standby Server, MAS 90, IE4.0, Outlook 98, ISOCOR x400, RemoteWare, OS/2 Warp, ARCServe 6.5 with database agents for Oracle, Exchange and other common server desktop applications. Installed and maintained a variety of network… Show more Installed and maintained NT networks by incorporating NT Server, TCP/IP, IIS4 Web/FTP Servers, DNS, WINS, DHCP, Exchanged 5.5, Novell 3.12, Windows 95, Windows 98, Windows NT Workstation, Office 97, Reflections, Norton Anti-Virus, Check Point 1 Firewall, Vinca Co-Standby Server, MAS 90, IE4.0, Outlook 98, ISOCOR x400, RemoteWare, OS/2 Warp, ARCServe 6.5 with database agents for Oracle, Exchange and other common server desktop applications. Installed and maintained a variety of network equipment including SMC, BayNetworks, Cisco hubs and Switches, Cisco Router and ICON X25 cards. Developed a wide area network with MCI WorldCom’s VPN services enabling 2,800 Financial Representative access to the Local Area Network. Maintained a Wide Area Network with ILX and Pershing as the Back office for the trading department. Maintained communications for VMS and Remoteware via Async Communications as a backup to MCI WorldCom’s VPN Services. Maintained a Mitel SX-200 Phone Switch, and Active Voice Repartee 7.4 with CTI and ACD Integration Developed auto-deployment for a variety of software packages including Reflections, Norton Anti-Virus, Outlook 98, IE4.0, Kermit 95, Work Excel, Y2K Bios/OS checking and reporting software packages. In-conjunction with Xerox developed an in-house Xerox printing center, Configured communication between financial repositories and Xerox 4890 to facilitate high volume automatic printing of client financial statements and commission statements. Developed Y2K testing strategy for NT Server, related server applications and User desktop including contingency planning for disaster recovery. Developed a Backup and Recovery Strategy for all NT Servers. Show less
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DB Network Technologies, Inc.
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United States
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Construction
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Network Systems Engineer
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Jan 1992 - Aug 1995
Installed and configured Xcellenet Remoteware Communications Management System products –CMS 1.141, CMS 2.0, CMS 2.51: Remoteware Applications including Desktop, Mail, Documents, Forms and Subscriber; Remoteware Nodes for DOS, Windows, Mac and OS/2 nodes using Modems, Cellular Modems, X25 Networks, TCP/IP, and IPX/SPX. Installed and configured several of other software packages including Novell 3.12, Novell SAA 1.3B, X400 gateway from Remoteware Mail to Microsoft Mail, OS/2 2.1, OS/2… Show more Installed and configured Xcellenet Remoteware Communications Management System products –CMS 1.141, CMS 2.0, CMS 2.51: Remoteware Applications including Desktop, Mail, Documents, Forms and Subscriber; Remoteware Nodes for DOS, Windows, Mac and OS/2 nodes using Modems, Cellular Modems, X25 Networks, TCP/IP, and IPX/SPX. Installed and configured several of other software packages including Novell 3.12, Novell SAA 1.3B, X400 gateway from Remoteware Mail to Microsoft Mail, OS/2 2.1, OS/2 3.0, Extra for Windows (a terminal emulation package for SAA). Configured and maintained 3COM bridges for Wide Area Networking, and Shiva LanRover modems to gain access to and from the Local Area Network. Installed and maintained various Epson computers including Epson Eisa, Epson Progressions, Epson Express Stations, 486SX/20 systems Installed and configured Novell NetWare products including Novell Netware 3.11, Novell SAA 1.3, Novell Multi-protocol Router, IBM local/remote bridges. Install and maintained IBM and Madge network equipment including Token Ring Adapters, and Token Ring network equipment (MAUs, CAUs, and LAMs) Maintained and repaired IBM and Macintosh personal computer, including IBM clones and Notebooks. Also maintained HP, Apple, Texas Instruments, Epson and Okidata printer (dot matrix and laser). Installed and configured IBM and Macintosh software packages including Novell NetWare 3.11, Dos, Apple OS 6.2, Lotus, Excel, WordPerfect, Windows, Word for Windows, Norton, OS/2 and OS/2 Extended Service Show less Installed and configured Xcellenet Remoteware Communications Management System products –CMS 1.141, CMS 2.0, CMS 2.51: Remoteware Applications including Desktop, Mail, Documents, Forms and Subscriber; Remoteware Nodes for DOS, Windows, Mac and OS/2 nodes using Modems, Cellular Modems, X25 Networks, TCP/IP, and IPX/SPX. Installed and configured several of other software packages including Novell 3.12, Novell SAA 1.3B, X400 gateway from Remoteware Mail to Microsoft Mail, OS/2 2.1, OS/2… Show more Installed and configured Xcellenet Remoteware Communications Management System products –CMS 1.141, CMS 2.0, CMS 2.51: Remoteware Applications including Desktop, Mail, Documents, Forms and Subscriber; Remoteware Nodes for DOS, Windows, Mac and OS/2 nodes using Modems, Cellular Modems, X25 Networks, TCP/IP, and IPX/SPX. Installed and configured several of other software packages including Novell 3.12, Novell SAA 1.3B, X400 gateway from Remoteware Mail to Microsoft Mail, OS/2 2.1, OS/2 3.0, Extra for Windows (a terminal emulation package for SAA). Configured and maintained 3COM bridges for Wide Area Networking, and Shiva LanRover modems to gain access to and from the Local Area Network. Installed and maintained various Epson computers including Epson Eisa, Epson Progressions, Epson Express Stations, 486SX/20 systems Installed and configured Novell NetWare products including Novell Netware 3.11, Novell SAA 1.3, Novell Multi-protocol Router, IBM local/remote bridges. Install and maintained IBM and Madge network equipment including Token Ring Adapters, and Token Ring network equipment (MAUs, CAUs, and LAMs) Maintained and repaired IBM and Macintosh personal computer, including IBM clones and Notebooks. Also maintained HP, Apple, Texas Instruments, Epson and Okidata printer (dot matrix and laser). Installed and configured IBM and Macintosh software packages including Novell NetWare 3.11, Dos, Apple OS 6.2, Lotus, Excel, WordPerfect, Windows, Word for Windows, Norton, OS/2 and OS/2 Extended Service Show less
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University of Southern California
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United States
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Medical Practices
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1 - 100 Employee
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Network Technician
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Jan 1988 - Dec 1992
Installed and maintained various networks including Ethernet, Toke Ring and Apple Talk for Local Area Networks; Ethernet, Fiber Optic and T1 cabling for back bone and Wide Area Networking. Maintained and configured a variety of Network equipment for Local and Wide Area Networking, including Cabletron Repeaters, Bridges for Ethernet and Fiber Optics, Twisted pair Hubs, Micom Multiplexes, modems for Micom PABX, and X25 equipment. Maintained Micom PABX and configured ports for hosts and… Show more Installed and maintained various networks including Ethernet, Toke Ring and Apple Talk for Local Area Networks; Ethernet, Fiber Optic and T1 cabling for back bone and Wide Area Networking. Maintained and configured a variety of Network equipment for Local and Wide Area Networking, including Cabletron Repeaters, Bridges for Ethernet and Fiber Optics, Twisted pair Hubs, Micom Multiplexes, modems for Micom PABX, and X25 equipment. Maintained Micom PABX and configured ports for hosts and users. Show less Installed and maintained various networks including Ethernet, Toke Ring and Apple Talk for Local Area Networks; Ethernet, Fiber Optic and T1 cabling for back bone and Wide Area Networking. Maintained and configured a variety of Network equipment for Local and Wide Area Networking, including Cabletron Repeaters, Bridges for Ethernet and Fiber Optics, Twisted pair Hubs, Micom Multiplexes, modems for Micom PABX, and X25 equipment. Maintained Micom PABX and configured ports for hosts and… Show more Installed and maintained various networks including Ethernet, Toke Ring and Apple Talk for Local Area Networks; Ethernet, Fiber Optic and T1 cabling for back bone and Wide Area Networking. Maintained and configured a variety of Network equipment for Local and Wide Area Networking, including Cabletron Repeaters, Bridges for Ethernet and Fiber Optics, Twisted pair Hubs, Micom Multiplexes, modems for Micom PABX, and X25 equipment. Maintained Micom PABX and configured ports for hosts and users. Show less
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Community
