Zee Ki Toh

Guest Services Team Member at Chill Factore
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Bio

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Credentials

  • VTCT Level 4 Sports Massage Therapy
    Pro Performance Training Ltd
    Jun, 2022
    - Nov, 2024
  • VTQ Level 3 Sports First Aid
    ProTrainings
    Jul, 2023
    - Nov, 2024

Experience

    • United Kingdom
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Guest Services Team Member
      • Sep 2023 - Present

    • United Kingdom
    • Spectator Sports
    • 1 - 100 Employee
    • Physiotherapist
      • Aug 2023 - Aug 2023

      I participated in the Touch Rugby Euro Championship as a physiotherapist mainly for England's W35s team both on and off the pitch, and also provided support for other athletes for England. This mainly included soft tissue techniques, first aid, strapping and taping, and monitoring the athletes' conditions during matches. I participated in the Touch Rugby Euro Championship as a physiotherapist mainly for England's W35s team both on and off the pitch, and also provided support for other athletes for England. This mainly included soft tissue techniques, first aid, strapping and taping, and monitoring the athletes' conditions during matches.

    • United Kingdom
    • Spectator Sports
    • 100 - 200 Employee
    • Student Physiotherapist
      • Feb 2023 - May 2023

      As part of my elective placement, I worked with the Academy players as a student physiotherapist. My main responsibilities included overseeing the athletes complete their rehabilitation programmes, assisting in the assessment of injuries, strapping, carrying out soft tissue treatment, working as a pitchside medic, and assisting with pre-season testing. As part of my elective placement, I worked with the Academy players as a student physiotherapist. My main responsibilities included overseeing the athletes complete their rehabilitation programmes, assisting in the assessment of injuries, strapping, carrying out soft tissue treatment, working as a pitchside medic, and assisting with pre-season testing.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Physiotherapist
      • Nov 2022 - Dec 2022

      I was assigned to the Community Neuro Rehabilitation Team that oversees the North Manchester area. Following my educator on visits, I assisted in the planning of treatment sessions, assessing new patients referred to the service, booking patients in for their next visit, and documenting the visits. As part of the team, I took part in multidisciplinary team meetings, and worked closely with other healthcare professionals such as speech & language therapists, occupational therapists and the specialist Parkinsons' disease nurse. To enhance my understanding of the other community teams around the area, I had the opportunity to shadow a physiotherapist on the Community Stroke Team and Falls Prevention Team. Show less

    • Student Physiotherapist
      • Oct 2022 - Nov 2022

      Being part of the Outreach Rehab team at North Manchester General Hospital, I assisted the team in rehabilitation session of patients that were referred to the team. Part of my responsibilities also included planning and prioritising the order of patients to be seen, and discharge planning of the patients under our care. I also actively took part in planning sessions, and wrote notes independently which were co-signed by my educators.

    • Singapore
    • Apparel & Fashion
    • 1 - 100 Employee
    • Pointe Shoe Fitter
      • Feb 2019 - Sep 2022

      Pointe shoe fitting is a very niche skill that requires understanding of ballet, and how a dancer’s anatomy and technique play an important role in the selection of the right pointe shoe for the dancer to be able to dance comfortably and safely en pointe. As a pointe shoe fitter, I am responsible for assessing the dancer’s anatomy, technique and strength to guide my decision on the type of pointe shoe I recommend for the dancer. Parents and dance teachers are also often involved in this process to help their understanding in the rationale behind the selection of pointe shoe model. Show less

    • Retail Educator
      • Sep 2017 - Sep 2022

      As a retail educator, it is my responsibility to ensure that customers are able to receive the assistance they require for their dancewear needs, and that I am able to provide appropriate advice when necessary. I possess deep understanding and knowledge of the company’s products that allow me to provide advice on the style and sizing of clothing and garments, footwear recommendations and fitting, and advice on accessory selection. I am also confident in cashiering duties, restocking of the shop floor and handling of stock deliveries, and ensuring cleanliness of the store at all times. Show less

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Physiotherapist
      • May 2022 - Jun 2022

      During my placement with the outpatient MSK community team at Bolton, I was given the opportunity to enhance my assessment skills, note taking skills, time management skills, clinical reasoning, and treatment prescribing through supervised and independent patient interactions. I also took part in an evidence-based meeting which enhanced my understanding of evidence-based practice and how the Trust ensures that protocols are kept up-to-date with recent studies and findings. During my placement with the outpatient MSK community team at Bolton, I was given the opportunity to enhance my assessment skills, note taking skills, time management skills, clinical reasoning, and treatment prescribing through supervised and independent patient interactions. I also took part in an evidence-based meeting which enhanced my understanding of evidence-based practice and how the Trust ensures that protocols are kept up-to-date with recent studies and findings.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Physiotherapist
      • Mar 2022 - Apr 2022

      On the acute frailty unit at the Royal Liverpool Hospital, my main responsibilities included taking part in daily MDT meetings and providing updates on patients, assessing patients' mobility, drawing a management plan for patients, arranging for community care for patients, and the provision of walking aids or equipment for patients. At the end of each working day, I ensured that my notes were completed and signed off by a member of the therapy team. I also learned to delegate patients to the therapy assistants where appropriate. Show less

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Physiotherapist
      • Feb 2022 - Mar 2022

      As a student physiotherapist on the Admissions Avoidance team, I assisted in assessing patients' needs for our service such as care calls, and assessing the type of assistance they require. I also followed different members of the MDT out on visits. As a student physiotherapist on the Admissions Avoidance team, I assisted in assessing patients' needs for our service such as care calls, and assessing the type of assistance they require. I also followed different members of the MDT out on visits.

    • Client Service Associate & Intern
      • May 2021 - Aug 2021

      Operating as a client service associate, I was responsible for the booking of appointments for clients, collecting payment, answering of queries through phone, WhatsApp and email, and maintaining cleanliness of the clinic. I also supervised clients on their rehabilitation programmes, and delivered ultrasound and electrotherapy treatment to clients. Operating as a client service associate, I was responsible for the booking of appointments for clients, collecting payment, answering of queries through phone, WhatsApp and email, and maintaining cleanliness of the clinic. I also supervised clients on their rehabilitation programmes, and delivered ultrasound and electrotherapy treatment to clients.

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • QC Intern
      • Jul 2019 - Feb 2020

Education

  • The Manchester Metropolitan University
    BSc (Hons), Physiotherapy
    2020 - 2023
  • Singapore Polytechnic
    Diploma, Biotechnology
    2017 - 2020

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