Zedrick Villegas-Evans

IT Technician at City of Encinitas
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • IT Technician
      • Jan 2023 - Jul 2023

      -Provide technical support to users and troubleshoot IT problems as they arise, such as software and hardware issues. -Install, configure, and maintain computer systems, servers, and networks. -Collaborate with the IT team and other departments to ensure efficient operation of technology systems. -Contribute to data migration efforts and ensure data security and privacy. -Provide training and support for users of software programs. -Maintain and update documentation related to IT… Show more -Provide technical support to users and troubleshoot IT problems as they arise, such as software and hardware issues. -Install, configure, and maintain computer systems, servers, and networks. -Collaborate with the IT team and other departments to ensure efficient operation of technology systems. -Contribute to data migration efforts and ensure data security and privacy. -Provide training and support for users of software programs. -Maintain and update documentation related to IT systems and processes. -Monitor and maintain backups of critical data. -Participate in the planning and implementation of new IT projects and initiatives. -Assist with the implementation and maintenance of security systems and protocols. Show less -Provide technical support to users and troubleshoot IT problems as they arise, such as software and hardware issues. -Install, configure, and maintain computer systems, servers, and networks. -Collaborate with the IT team and other departments to ensure efficient operation of technology systems. -Contribute to data migration efforts and ensure data security and privacy. -Provide training and support for users of software programs. -Maintain and update documentation related to IT… Show more -Provide technical support to users and troubleshoot IT problems as they arise, such as software and hardware issues. -Install, configure, and maintain computer systems, servers, and networks. -Collaborate with the IT team and other departments to ensure efficient operation of technology systems. -Contribute to data migration efforts and ensure data security and privacy. -Provide training and support for users of software programs. -Maintain and update documentation related to IT systems and processes. -Monitor and maintain backups of critical data. -Participate in the planning and implementation of new IT projects and initiatives. -Assist with the implementation and maintenance of security systems and protocols. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Tech Support
      • May 2020 - Aug 2022

      - Summer seasonal position from 2020-2022 - Provided technical support to online classrooms by offering trouble-shooting steps, one-on-one Zoom calls to diagnose and solve problems, and clearly communicate solutions to campers and instructors - Oversaw numerous channels of communication to ensure that instructor challenges would be addressed quickly and accurately - Stepped in to facilitate online learning for campers with exceptionally challenging technical circumstances

    • Curriculum Designer
      • Jan 2022 - Jun 2022

      - Designed virtual summer camp curriculum for students in grade 1-3 to teach fundamental computing and problem-solving skills - Created interactive worlds in Roblox to introduce beginner game-design skills such as basic coding principles, modeling, and UI fundamentals - Developed multi-step games within Minecraft that challenged players abilities through obstacle courses, crafting challenges, typing, and puzzles - Created training materials (tutorial videos) to teach instructors how to… Show more - Designed virtual summer camp curriculum for students in grade 1-3 to teach fundamental computing and problem-solving skills - Created interactive worlds in Roblox to introduce beginner game-design skills such as basic coding principles, modeling, and UI fundamentals - Developed multi-step games within Minecraft that challenged players abilities through obstacle courses, crafting challenges, typing, and puzzles - Created training materials (tutorial videos) to teach instructors how to use the gaming platforms and implement the curriculum effectively to meet the intended learning outcomes

  • MiraCosta Theatre
    • Oceanside, California, United States
    • Stage Manager
      • Sep 2021 - Nov 2021

      -Organized and scheduled all meetings across technical, creative, and talent departments. Experience with both in-person and virtual meeting types focused on efficient productivity and clear communication. -Responsible for all cross-department correspondence and deadlines. Experience in setting timelines for a breadth of specialties in a collaborative environment. -Exhibited exemplary on-the-spot troubleshooting and clear direction to ensure a smooth course of operations both during… Show more -Organized and scheduled all meetings across technical, creative, and talent departments. Experience with both in-person and virtual meeting types focused on efficient productivity and clear communication. -Responsible for all cross-department correspondence and deadlines. Experience in setting timelines for a breadth of specialties in a collaborative environment. -Exhibited exemplary on-the-spot troubleshooting and clear direction to ensure a smooth course of operations both during rehearsal and show times. Show less -Organized and scheduled all meetings across technical, creative, and talent departments. Experience with both in-person and virtual meeting types focused on efficient productivity and clear communication. -Responsible for all cross-department correspondence and deadlines. Experience in setting timelines for a breadth of specialties in a collaborative environment. -Exhibited exemplary on-the-spot troubleshooting and clear direction to ensure a smooth course of operations both during… Show more -Organized and scheduled all meetings across technical, creative, and talent departments. Experience with both in-person and virtual meeting types focused on efficient productivity and clear communication. -Responsible for all cross-department correspondence and deadlines. Experience in setting timelines for a breadth of specialties in a collaborative environment. -Exhibited exemplary on-the-spot troubleshooting and clear direction to ensure a smooth course of operations both during rehearsal and show times. Show less

    • United States
    • Internet Marketplace Platforms
    • 1 - 100 Employee
    • Social Media Content Representative
      • Sep 2019 - Mar 2020

      - Managed the major social media platforms of over 100 clients ensuring to complete weekly and monthly deadlines - QA'd marketing assets to ensure deliverables met company quality standards - Beta tested a new social marketing application to find inefficencies in the user experience before large-scale client launch - Assisted in improving department workflow and interdepartmental communication - Received 'Most Creative' Award from CEO for contributions to improving the business… Show more - Managed the major social media platforms of over 100 clients ensuring to complete weekly and monthly deadlines - QA'd marketing assets to ensure deliverables met company quality standards - Beta tested a new social marketing application to find inefficencies in the user experience before large-scale client launch - Assisted in improving department workflow and interdepartmental communication - Received 'Most Creative' Award from CEO for contributions to improving the business workflow efficiency Show less - Managed the major social media platforms of over 100 clients ensuring to complete weekly and monthly deadlines - QA'd marketing assets to ensure deliverables met company quality standards - Beta tested a new social marketing application to find inefficencies in the user experience before large-scale client launch - Assisted in improving department workflow and interdepartmental communication - Received 'Most Creative' Award from CEO for contributions to improving the business… Show more - Managed the major social media platforms of over 100 clients ensuring to complete weekly and monthly deadlines - QA'd marketing assets to ensure deliverables met company quality standards - Beta tested a new social marketing application to find inefficencies in the user experience before large-scale client launch - Assisted in improving department workflow and interdepartmental communication - Received 'Most Creative' Award from CEO for contributions to improving the business workflow efficiency Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Kitchen Assistant
      • Sep 2018 - Aug 2019

      - Washed and appropriately stored all cooking appliances, instruments, utensils, cutting boards, and dishes - Assisted the pastry chef with the preparation of meal ingredients, which included washing, cleaning, peeling, cutting, and chopping fruit, and vegetables - Restocked inventory, managed supplier orders, and maintain kitchen quality standards - Washed and appropriately stored all cooking appliances, instruments, utensils, cutting boards, and dishes - Assisted the pastry chef with the preparation of meal ingredients, which included washing, cleaning, peeling, cutting, and chopping fruit, and vegetables - Restocked inventory, managed supplier orders, and maintain kitchen quality standards

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Shift Supervisor
      • Aug 2017 - Sep 2018

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Business Development Representative
      • Apr 2017 - Aug 2017

      - Exceeded monthly quotas of opportunity creation / 100+ outbound phone calls per day - Successfully demonstrated Doctible’s software products via join.me webinar platform - Effectively completed the sales cycle from prospecting to the closing of the sale

    • Business Development Representative
      • Nov 2016 - Aug 2017

    • United States
    • Retail
    • 700 & Above Employee
    • Shift Supervisor
      • Jun 2015 - Nov 2016

  • Lyric Rep
    • Utah, United States
    • Professional Actor
      • Jun 2012 - 2014

Education

  • IT-Universitetet i København
    Master of Science - MS, Game Design
    2023 - 2025
  • MiraCosta College
    Associate of Arts - AA, Drama/Theatre Arts and Stagecraft
    2011 - 2014
  • Utah State University
    Bachelor of Science - BS, Integrated Studies
    2014 - 2016

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