Zechariah Glaize
Project Manager/Client Success Manager at Sales Optimizer, LLC- Claim this Profile
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Topline Score
Bio
Credentials
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Salesforce Sales Cloud Consultant
salesforce.comApr, 2014- Oct, 2024 -
Salesforce Administrator
salesforce.comDec, 2012- Oct, 2024
Experience
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Sales Optimizer, LLC
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Project Manager/Client Success Manager
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May 2012 - Present
Managed 30+ external Salesforce projects from start to finish. -Responsible for full Project Management process including: Documenting and Prioritizing deliverables, Coordinating with Internal and External Stakeholders, Creating Project Charter/Plan, Managing resources through Task and Milestone assignment, Risk and Scope Analysis, Leading Steering Committee calls, Invoice and pay schedule management, and Project Closeout and Sign Off. -Example client projects managed: Carrier… Show more Managed 30+ external Salesforce projects from start to finish. -Responsible for full Project Management process including: Documenting and Prioritizing deliverables, Coordinating with Internal and External Stakeholders, Creating Project Charter/Plan, Managing resources through Task and Milestone assignment, Risk and Scope Analysis, Leading Steering Committee calls, Invoice and pay schedule management, and Project Closeout and Sign Off. -Example client projects managed: Carrier Corporation, CT Corporation, Interlogix, Cenveo, Vendavo Project Team Member on over 75+ long term Salesforce implementation, training, and ongoing support projects. 300+ 1 on 1 technology/sales enablement training sessions on Salesforce CRM. Led Sales Enablement team coaching sessions for major clients such as UTC's Interlogix Lenel Sales division and Cenveo. Managing overhaul and revamp of company's 2 major Salesforce Apps: Opportunity Optimizer™ and Performance Management Optimizer. -Responsible for full Product Development and Project Management Process including: Software Development Lifecycle (SDLC) process, Coordinating Stakeholders, Documenting and Validating Design and Project Charter, Creating and Maintaining Project Plans, and Assigning and Managing resources through: Leading Developer SCRUM calls, Managing the QA process, and Reviewing task and milestone progress.
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Lead Generation Specialist
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Dec 2011 - May 2012
Initiated communications via telephone, email and social media to identify key buying influencers with prospects to plan sales meetings in order to determine pain points, budget and timeline. Exceeded 100 touch points daily with prospective clients. Met or exceeded monthly touch point quota for prospective client meetings.
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Atlanta Braves
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United States
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Spectator Sports
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700 & Above Employee
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Client Relations Representative
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Jun 2011 - Sep 2011
Coordinated on projects with the Marketing, Sales, and Promotions teams to organize new offers, sales, and giveaways Assisted clients with solving their problems and also acted as an intermediary by connecting guests with the appropriate outlet for their needs Became an expert on the Atlanta Braves organization and Turner Field including the gameday features and activities for guests, promoters, and visiting organizations Coordinated on projects with the Marketing, Sales, and Promotions teams to organize new offers, sales, and giveaways Assisted clients with solving their problems and also acted as an intermediary by connecting guests with the appropriate outlet for their needs Became an expert on the Atlanta Braves organization and Turner Field including the gameday features and activities for guests, promoters, and visiting organizations
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Literacy Coalition of Palm Beach County
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United States
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Non-profit Organizations
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1 - 100 Employee
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Literacy AmeriCorps Member/ Graduation Coach
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Nov 2009 - Jul 2010
1300 + contact hours assisting students as a Graduation Coach at a local alternative high school of at-risk youth. Responsibilities included: -Small group and one-on-one tutoring -Teaching Language Arts classes -Working with students to assist them with employment through: job searching tutorials, organizing a resume workshop, and working with job placements organizations such as Workforce Alliance. Served over 135 hours of literacy-based community service and was a member of… Show more 1300 + contact hours assisting students as a Graduation Coach at a local alternative high school of at-risk youth. Responsibilities included: -Small group and one-on-one tutoring -Teaching Language Arts classes -Working with students to assist them with employment through: job searching tutorials, organizing a resume workshop, and working with job placements organizations such as Workforce Alliance. Served over 135 hours of literacy-based community service and was a member of committee that organized AmeriCorps’ service projects to benefit the local community. Coordinated community service events weekly partnering with organizations such as United Way, Habitat for Humanity, Urban League and Locks for Love. Organized “Sharing Dreams Across Cultures” a Martin Luther King Jr. Day project as part of a team which created a multifaceted approach to provide literacy materials for families by partnering with local organizations and businesses as well as personally taking a central role by creating a strategy and planning the logistics of the event through which over 180 children and adults enjoyed an array of cultural activities including free literacy materials, books, music, and food. Tutored second grade students who were red flagged as being at risk for poor results on the FCAT (Florida Comprehensive Assessment Test) as well as third grade students who received low scores in Reading and Math on their FCATs. Managed and maintained schedule in a fast-paced work setting including: daily lesson plans, service project deadlines, and travel arrangements. Show less 1300 + contact hours assisting students as a Graduation Coach at a local alternative high school of at-risk youth. Responsibilities included: -Small group and one-on-one tutoring -Teaching Language Arts classes -Working with students to assist them with employment through: job searching tutorials, organizing a resume workshop, and working with job placements organizations such as Workforce Alliance. Served over 135 hours of literacy-based community service and was a member of… Show more 1300 + contact hours assisting students as a Graduation Coach at a local alternative high school of at-risk youth. Responsibilities included: -Small group and one-on-one tutoring -Teaching Language Arts classes -Working with students to assist them with employment through: job searching tutorials, organizing a resume workshop, and working with job placements organizations such as Workforce Alliance. Served over 135 hours of literacy-based community service and was a member of committee that organized AmeriCorps’ service projects to benefit the local community. Coordinated community service events weekly partnering with organizations such as United Way, Habitat for Humanity, Urban League and Locks for Love. Organized “Sharing Dreams Across Cultures” a Martin Luther King Jr. Day project as part of a team which created a multifaceted approach to provide literacy materials for families by partnering with local organizations and businesses as well as personally taking a central role by creating a strategy and planning the logistics of the event through which over 180 children and adults enjoyed an array of cultural activities including free literacy materials, books, music, and food. Tutored second grade students who were red flagged as being at risk for poor results on the FCAT (Florida Comprehensive Assessment Test) as well as third grade students who received low scores in Reading and Math on their FCATs. Managed and maintained schedule in a fast-paced work setting including: daily lesson plans, service project deadlines, and travel arrangements. Show less
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City of East Point
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United States
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Government Administration
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100 - 200 Employee
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Head Counselor
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May 2005 - Aug 2006
Managed counselors and supervised the daily activities of summer camp Planned, implemented, and facilitated daily projects while being a liaison between parents, staff, and campers Performed administrative duties such as answering phones, overseeing completion and filing of registration papers, and arranging travel for camp field trips Managed counselors and supervised the daily activities of summer camp Planned, implemented, and facilitated daily projects while being a liaison between parents, staff, and campers Performed administrative duties such as answering phones, overseeing completion and filing of registration papers, and arranging travel for camp field trips
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Education
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2007 - 2011
Dartmouth College
A.B., History -
2003 - 2006
Landmark Christian School
Community
