Experience

HighGround Advisors

• United States
• Financial Services
• 1 - 100 Employee

• Operations Specialist

  • Aug 2022 - Present



21st Mortgage Corporation

• United States
• Financial Services
• 500 - 600 Employee

• Business Analyst

  • Feb 2022 - Aug 2022

  Interfaces with business stakeholders and department heads to change and upgrade company software, while also leading collaborative efforts on large-scale projects to implement completely new ideas.

• Team Leader

  • Feb 2021 - Jan 2022

  Personally managed a team of 3-5 employees comprising over 5000 mortgage accounts, led team to hit goals and nurture personal growth, and worked with management to hit company goals and maintain low delinquency rates.

• Financial Counselor

  • Jan 2019 - Feb 2021

  Worked in a fast-paced and team-oriented environment where I managed a base of over 900 mortgage accounts, provided excellent customer service, and hit both personal and company goals.



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Sep 2018 - Oct 2018

  Personally managed a community college bookstore where I handled all inventory, accounts payable and receivable, shipping, and day-to-day functions of the store while also managing faculty and business relationships.

• Manager Trainee

  • Apr 2018 - Sep 2018

  Worked closely with the regional manager to learn managerial skills, accounts payable and receivable, inventory, loss prevention, and day-to-day retail management; filled in for several stores that were without a manager throughout training.

• Sales Associate

  • Sep 2016 - Apr 2018