Experience

Emerald City Solutions
• United States
• Information Technology & Services
• 1 - 100 Employee
• Network Engineer

  • Jan 2021 - Present


River of Life Church

• United States
• Religious Institutions
• 1 - 100 Employee

• IT and Media Ministries

  • Jan 2017 - Present

  Once-per-week duties include running the computer for worship lyrics and powerpoints. I designed a custom multi-camera video encoder. Later on, I built and offer support for a small network for the staff which includes a windows domain. Once-per-week duties include running the computer for worship lyrics and powerpoints. I designed a custom multi-camera video encoder. Later on, I built and offer support for a small network for the staff which includes a windows domain.



Hering IT Solutions

• Germany
• Staffing and Recruiting

• IT Solutions

  • Nov 2013 - Present

  I offer smartphone, PC, and tablet repair as well as troubleshooting upon request. When I was 13, I started tinkering with and repairing smartphones. It later evolved into upgrading and building computers and laptops. At 17, I gained interest in virtualization and built my own ESXi server paired with a layer 3 switch that today hosts a virtual router, windows domain, and a secure login server across multiple VLANs. I helped my friend install and configure his own virtual server environment as well and troubleshooted connectivity within his Windows domain. Show less



Boeing

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Information Technology Field Technician

  • Aug 2020 - Jan 2021

  I have experience doing Computer Refresh and IMACD services in the Boeing facility. Daily tasks include performing laptop and desktop refreshes using USMT, communicating with users regarding their refresh, IMACD services, additional projects such as mass desk and PC moves, and offering occasional support over the phone to previous users. I have experience doing Computer Refresh and IMACD services in the Boeing facility. Daily tasks include performing laptop and desktop refreshes using USMT, communicating with users regarding their refresh, IMACD services, additional projects such as mass desk and PC moves, and offering occasional support over the phone to previous users.



Everett Community College

• United States
• Higher Education
• 500 - 600 Employee

• Information Technology Help Desk

  • May 2019 - Mar 2020

  Duties included handling student and staff inquiries in person or via phone. Ticketing was a large part of my job using OTRS. Over-the-phone and deskside support was offered for hardware and software related issues. We used Altiris management console to offer remote support and deployments. In addition to offering help desk support, I was in charge of surplusing old machines and handling the destruction of sensitive data. Duties included handling student and staff inquiries in person or via phone. Ticketing was a large part of my job using OTRS. Over-the-phone and deskside support was offered for hardware and software related issues. We used Altiris management console to offer remote support and deployments. In addition to offering help desk support, I was in charge of surplusing old machines and handling the destruction of sensitive data.