Experience

CETIN

• Czechia
• Telecommunications
• 700 & Above Employee

• NMC Specialist for FD Mobile

  • Nov 2015 - Present

  - monitoring 2G/3G/4G/5G, SK network, Nordic Telecom - customer complaints solving and analysis - network analysis and troubleshooting - Processes for sharing RAN network - Process settings for NORDIC Telecom - working with monitoring applications (HUA, NSN, Ericsson) - working on new projects and initiatives, implementation of new solutions - finding optimal solutions to simplify work - monitoring 2G/3G/4G/5G, SK network, Nordic Telecom - customer complaints solving and analysis - network analysis and troubleshooting - Processes for sharing RAN network - Process settings for NORDIC Telecom - working with monitoring applications (HUA, NSN, Ericsson) - working on new projects and initiatives, implementation of new solutions - finding optimal solutions to simplify work



O2 Czech Republic

• Czechia
• Telecommunications
• 700 & Above Employee

• RAN Supervisor

  • 2014 - 2015

  - team leader of 10 FTE - monitoring 2G/3G/CDMA/SK - supervision of NSN, HUA - regular meetings - monitoring of network accessibility - new projects and optimal solution findings - team leader of 10 FTE - monitoring 2G/3G/CDMA/SK - supervision of NSN, HUA - regular meetings - monitoring of network accessibility - new projects and optimal solution findings



O2 Telefonica

• Germany
• 1 - 100 Employee

• BT Supervisor (Business team), Supervisor VAS/SK

  • 2006 - 2014

  - monitoring 2G/3G/NMT/CDMA/SK - team leader of 7 FTE - goals control - customer communication - proactive solving of problems in network - customer complaints solving - monitoring 2G/3G/NMT/CDMA/SK - team leader of 7 FTE - goals control - customer communication - proactive solving of problems in network - customer complaints solving



eurotel

• Germany
• Telecommunications
• 1 - 100 Employee

• Operator, Shift leader

  • 2001 - 2006

  - monitoring 2G/3G/NMT/CDMA - monitoring SMS, MMS - incidents and problems solving, proposals and implementation of new ideas - full shift responsibility - monitoring 2G/3G/NMT/CDMA - monitoring SMS, MMS - incidents and problems solving, proposals and implementation of new ideas - full shift responsibility