Experience

Sterling Karamar Property Management

• Canada
• Real Estate
• 100 - 200 Employee

• Regional Manager

  • Jan 2023 - Present

  Toronto, Ontario, Canada

• Senior Residential Property Manager

  • Jul 2022 - Jan 2023

  Toronto, Ontario, Canada Accepts shared responsibility and ownership of projects Involves others in decision making & works for consensus on decisions Respects and is tolerant of individual differences Acknowledges and works through conflict openly Supervise and manage administrative and operational staff at the properties within your portfolio. Ensure effective performance management of staff. Maintain the highest level of customer service in relation to residents and owners. Communicate… Show more Accepts shared responsibility and ownership of projects Involves others in decision making & works for consensus on decisions Respects and is tolerant of individual differences Acknowledges and works through conflict openly Supervise and manage administrative and operational staff at the properties within your portfolio. Ensure effective performance management of staff. Maintain the highest level of customer service in relation to residents and owners. Communicate effectively with all residents and other external parties. Ensure that any areas of concern are addressed promptly and thoroughly. Direct and manage resident functions in such a matter as to win and maintain the respect and goodwill of all residents. Focus on resident retention. Assist and ensure all resident and owner complaints are handled promptly and appropriately. Monitor the timely receipt and reconciliation of rent collections and ensure that relevant statures are followed. Communicate with residents about rent collections. If needed, organize resident eviction process. Code and approve invoices from suppliers Review and approve rental applications. Ensure correct and up to date Management Reports including Accounts Receivable, Accounts Payable, variances and monthly inspection reports. Prepare yearly budgets for the relevant properties. Adhere to SKPM’s property management standards including: legislative requirements, compliance, safety standards and emergency response procedures. Conduct pre-inspection and vacate inspection of units, note deficiencies and prepare building reports. Schedule maintenance work. Develop scope of work for service contracts, negotiate pricing and prepare paperwork. Coordinate contracted work. Conduct weekly / monthly inspections of the common areas of the property and rectify any deficiencies. Be a supportive team leader of the Residential Property Management Team. Take initiative to propose improvements of property management processes or procedures.



MetCap Living

• Canada
• Real Estate
• 100 - 200 Employee

• Property Manager

  • Oct 2020 - Jul 2022

  Canada Manages more than 1200 residential units,oversees a team of 20



The DMS Group

• Canada
• Real Estate
• 1 - 100 Employee

• Junior Property Manager

  • Jan 2019 - Oct 2020

  Toronto, Ontario, Canada Manage 968 residential units. Forge and sustain relationships with Toronto Community Housing different divisions and Tenant Representatives, Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and corporate standards. Maintained proactive focus on sustaining full occupancy levels and worked hand in hand with Toronto community housing placement officers and in-take specialist. Guide property improvement projects, partnering with contractors… Show more Manage 968 residential units. Forge and sustain relationships with Toronto Community Housing different divisions and Tenant Representatives, Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and corporate standards. Maintained proactive focus on sustaining full occupancy levels and worked hand in hand with Toronto community housing placement officers and in-take specialist. Guide property improvement projects, partnering with contractors, to secure on-time deliverables. Responsibility for end-to-end property management functions, including tenant relations, facility security / maintenance, and oversight of contracted services. Mentored and coached four housing administrator and four superintendents Show less



Richmond Community Management Services

• Canada
• Hospitality
• 1 - 100 Employee

• Property Manager

  • Jan 2018 - Dec 2018

  Toronto, Ontario, Canada A property manager in social housing sector stewards a publicly-funded real estate asset that provides housing to lower income families and individuals.RCMS formerly named OPMG



Ontario Property Management Group Inc.

• Canada
• Real Estate
• 1 - 100 Employee

• Housing Administrator

  • Aug 2015 - Dec 2017

  Toronto, Ontario, Canada OFFICE ADMINISTRATION: 1. Maintain an organized work environment 2. Bank deposits 3. Petty cash management 4. Creating / Posting reports, memorandums, notices, board meeting minutes 5. Arrears reports / late charges / NSF’s and payment / performance agreements 6. Prepare NTA and boards eviction decisions to members and their related forms 7. Attend Board /GMM / annual member/ receiver meetings or any other meetings if requested 8. Preparation of Board / Member… Show more OFFICE ADMINISTRATION: 1. Maintain an organized work environment 2. Bank deposits 3. Petty cash management 4. Creating / Posting reports, memorandums, notices, board meeting minutes 5. Arrears reports / late charges / NSF’s and payment / performance agreements 6. Prepare NTA and boards eviction decisions to members and their related forms 7. Attend Board /GMM / annual member/ receiver meetings or any other meetings if requested 8. Preparation of Board / Member meeting packages 9. Board / Member meeting minutes 10. Vacancy Reports 11. COE (calendar of events) 12. Order and control of office supplies 13. Processing of incoming and outgoing mail 14. Telephone reception, checking and returning voicemails 15. Rent Geared Income Calculations Show less