Experience

BBH Stockholm

• Sweden
• Design Services
• 1 - 100 Employee

• Junior QA tester

  • Sep 2023 - Present

  Stockholm, Stockholm, Sverige



Klarna

• Sweden
• Software Development
• 700 & Above Employee

• Service Delivery Specialist

  • Jun 2021 - Aug 2023

  Stockholm, Stockholm County, Sweden My work experience in Klarna's customer service can be connected to QA and testing through transferable skills such as attention to detail, communication skills, problem-solving abilities, empathy, user focus, time management, agile mindset and task prioritization.



SmartCoding

• Sweden
• Education Administration Programs
• 1 - 100 Employee

• Junior Full Stack Web Developper

  • Jan 2022 - Apr 2022

  Stockholm, Stockholm County, Sweden Built the MVP of a SAAS application using React JS, Node JS, and Typescript with the help of my teammates. We set up the database using PostgreSQL, Knex.js, and Objection.js for efficient querying and data manipulation. We worked using an agile approach in sprints and regularly adapting to changes. I also practiced pair programming, collaborating with teammates to write better code and share knowledge.



citizenM hotels

• Netherlands
• Hospitality
• 700 & Above Employee

• Ambassador

  • Dec 2018 - May 2020

  Paris, Ile-de-France, France During my time with this dynamic and innovative company I acquired a diverse range of new skills in the field of customer service. I have also witnessed how the quality of a product can directly impact the end user's experience by influencing their satisfaction and overall perception of the product.



Horseback Mongolia

• Assistant Sales Manager

  • May 2018 - Nov 2018

  Ulaanbaatar,Mongolia Worked as an assistant sales manager with focus on English speaking clients. I provided support to the sales manager in various aspects of the agency's operations. This included coordinating sales activities, maintaining client databases and assisting with sales strategies. I also handled travel bookings, managed customer inquiries, and ensured exceptional customer service.



Alterural

• Bosnia and Herzegovina
• Leisure, Travel & Tourism

• Administrative Assistant

  • Apr 2016 - Aug 2016

  Sarajevo, Bosnia and Herzegovina Association Alterural is where I did my academic internship. Alterural aims to develop rural tourism in Bosnia and Herzegovina. This internship provided valuable exposure to the realm of sustainability and NGO operations. Within this role, I translated documents and developed a French travel guide. Additionally, I collaborated with regional partners on editorial projects and actively participated in researching and analyzing potential sponsorship opportunities.