Zavier Chew

Information Technology Support Engineer at Cadi Scientific Pte Ltd
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Contact Information
Location
Singapore, SG

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Support Engineer
      • Aug 2022 - Present

      Deliver and provide support for IoT (Internet of Things) solutions and services that offload nurses/doctors workload in many different aspects in various hospitals in Singapore. Deliver and provide support for IoT (Internet of Things) solutions and services that offload nurses/doctors workload in many different aspects in various hospitals in Singapore.

    • Singapore
    • Education Administration Programs
    • 1 - 100 Employee
    • Instructional Coach
      • Feb 2022 - Apr 2022
    • Singapore
    • Mechanical Or Industrial Engineering
    • 700 & Above Employee
    • Desktop Support Engineer
      • May 2020 - Oct 2020

      Support staff onsite and remotely to resolve IT related issues. Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applicationsTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessaryHandles PCs, Notebooks, Peripherals and Printer’s faultsMaintains Desktops Hardware Configuration & Operating SystemsHandles Software Troubleshooting of Standard Office ApplicationsHandles Email SupportHandles PCs, Notebooks, Peripherals installation, Upgrades and Internal RelocationAssists in Setup of new PCs and Installation of Standard Office ApplicationEnsures that all staff are able to log in to the Company NetworkDetects and Eliminate of Computer VirusesPerforms Asset TaggingTroubleshoots Windows related issuesTroubleshooting and Repairing of PC/NotebooksTo maintains a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate mannerMaintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation. Show less

    • Field Service Engineer
      • Jul 2019 - May 2020

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Executive
      • Jan 2017 - Apr 2017

      Maintain company's website backend through the usage of HTML, CSS and Javascript. Maintain company's website backend through the usage of HTML, CSS and Javascript.

Education

  • Temasek Polytechnic
    Diploma In Information Technology, Information Technology
    2017 - 2020
  • Institute of Technical Education
    Higher Nitec in Information Technology, Information Technology
    2015 - 2017
  • Singapore University of Social Sciences (SUSS)
    Undergraduate - Bachelor of Information Technology and Business, Information Technology and Business

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