Zaryab Razi
Customer Service Representative at Nature's Fare Markets- Claim this Profile
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Bio
Experience
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Nature's Fare Markets
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Canada
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Retail
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1 - 100 Employee
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Customer Service Representative
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Feb 2023 - Present
Kamloops, British Columbia, Canada
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foodpanda
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Singapore
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Internet Marketplace Platforms
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700 & Above Employee
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Lead - Onsite & System Integrations
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Oct 2022 - Nov 2023
Sindh, Pakistan
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Assistant Manager
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Aug 2021 - Oct 2022
Karāchi, Sindh, Pakistan • Rationalizing the assortment and optimizing the overall capacity utilization of the store • Identifying the assortment gaps through market analysis & incubating the relevant assortment • Managing an in-house Content team to enhance the customer touchpoints & visibility of the suppliers • Onboarding Telecommunication partners into the eco-system & exploring the feasibility of the providing customers with top-up facility • Designing an incubation to retirement strategy for the… Show more • Rationalizing the assortment and optimizing the overall capacity utilization of the store • Identifying the assortment gaps through market analysis & incubating the relevant assortment • Managing an in-house Content team to enhance the customer touchpoints & visibility of the suppliers • Onboarding Telecommunication partners into the eco-system & exploring the feasibility of the providing customers with top-up facility • Designing an incubation to retirement strategy for the products for the FMCG partners • Developing international relationships within the organization to raise bugs in accordance to the issues faced during the operational tasks and get them resolved upon building a business case • Designing a marketing plan to cater the relative target audience for every campaign within the grocery vertical • Ideating the process flows for business operations to execute successful business models of Corporate pantry, HoReCa channel distribution & franchise
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Onsite and System Integration Specialist
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Jan 2021 - Jul 2021
Karāchi, Sindh, Pakistan - Designed the incubation strategy for pandamart to maximize the profitability and deliver the best assortment - Analysed competitive marketplace and industry trends to accordingly develop business strategies for revenue generation - Established pricing strategies and guidelines for the model - Managed marketing collaterals, advertising materials, marketing campaigns, and other promotional activities - Lead the project of Assortment Rationalization with engaging the best efficacy… Show more - Designed the incubation strategy for pandamart to maximize the profitability and deliver the best assortment - Analysed competitive marketplace and industry trends to accordingly develop business strategies for revenue generation - Established pricing strategies and guidelines for the model - Managed marketing collaterals, advertising materials, marketing campaigns, and other promotional activities - Lead the project of Assortment Rationalization with engaging the best efficacy ratio for the products in the universe
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Commercial Associate
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Aug 2020 - Jan 2021
Karāchi, Sindh, Pakistan - Develop new business inbound leads such as Engro, P&G, Unilever and much more and convert them into new transacting merchants. - Business planning and reporting (monthly forecast, weekly commit, pipeline development) - Developed and maintain relationships with new and existing clients to give a crisp and clear visibility on the app. - Trained a team in developing and executing on all in-app marketing activities.
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Dalda Foods Limited
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Pakistan
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Food and Beverage Manufacturing
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400 - 500 Employee
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Marketing Trainee
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Jun 2020 - Aug 2020
Karachi, Sindh, Pakistan - Participated in ideation of campaign related to the brand. - Worked on making customer experience better. - Detailed competition analysis for the marketing activities. - Designed a marketing ideas to promote the crisp and snacks recently introduced by Dalda Foods LTD
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Meezan Bank Limited
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Pakistan
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Banking
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700 & Above Employee
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Marketing Intern
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Jul 2019 - Sep 2019
Karachi, Sindh, Pakistan - Handling the branding requirements of the branches all over Pakistan, - Brand management and vendor alignment - Negotiation and rates finalisation for procurement
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United Bank Limited
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Pakistan
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Banking
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700 & Above Employee
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Corporate Intern
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Jun 2018 - Jul 2018
Karāchi, Sindh, Pakistan - Corporate Meetings and management of Corporate clients while maintaining the excel sheets and presentation of the new products launched by UBL - Managed the Greener Pakistan strategy through the phases of ideas generation, process formulization, execution and successful acquisition of sponsorship and funding
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Education
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Thompson Rivers University
Postgraduate Degree, Marketing -
Institute of Business Management
Master of Business Administration - MBA, Marketing -
Institute of Business Management
Bachelor of Business Administration - BBA, Marketing -
The City School
A-Levels, Business/Commerce, General -
Arab Unity School
O level, Business/Commerce, General