Zarrin Baig, MHR, PHR
Head of HR at Dubai Mercantile Exchange- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
PHR
HRCIJun, 2001- Oct, 2024
Experience
-
Dubai Mercantile Exchange
-
United Arab Emirates
-
Oil and Gas
-
1 - 100 Employee
-
Head of HR
-
Jan 2019 - Present
I successfully led the implementation of a full cycle HRIS, from gathering requirements to testing and training, resulting in improved payroll processes and ongoing system maintenance. Additionally, I manage the entire recruitment process, including advertising open positions, shortlisting and interviewing candidates, and conducting new employee orientation in both UAE and Singapore offices. As a risk champion, I proactively identified key HR-related risks and developed mitigation strategies to address potential threats, such as ensuring policy compliance, establishing ownership structures, managing turnaround ratios, and creating succession plans. I oversee the evaluation, classification, and rating of job positions and worked with top management to develop sales and non-sales staff KPIs, ensuring staff performance aligned with company strategy. I also revised and implemented new policies to comply with changes in labor law. In addition, I manage HR audits for both UAE and Singapore locations, presented HR-related changes and salary revision proposals during board meetings, and served as a key member of the HR committee. I am also responsible for reviewing and selecting the annual health insurance policy to balance employee benefits with the company's budget. I take lead in organizing team events to promote team building and motivate employees. Show less
-
-
-
Kuwait Airways
-
Kuwait
-
Airlines and Aviation
-
700 & Above Employee
-
Global Human Resource Manager
-
2013 - 2017
As the person responsible for manpower development and talent acquisition in the marketing and sales departments of all overseas offices, I oversaw the staffing of new stations and oversaw revisions to the organizational structure and salaries of overseas employees.I successfully recruited commercial staff for new stations in Munich, Vienna, Istanbul, Bangalore, and Ahmadabad, ensuring a swift opening of these locations within three months.As an integral part of the committee responsible for evaluating and facilitating the outsourcing of ticketing and sales functions in Geneva, I played a key role in saving KAC over $500,000 annually.In addition, I conducted grievance investigations both at headquarters and globally to understand employee complaints and resolve conflicts, thereby preventing potential lawsuits related to issues such as sexual harassment and employer malpractices.I acted as a liaison between overseas offices and headquarters to facilitate requests regarding HR issues such as hiring, promotions, extraordinary increments, and performance management. Show less
-
-
Talent Acquisition Specialist, Assessment Center
-
2007 - Jan 2013
I spearheaded the design and implementation of the "Leadership Development Program," a succession plan for Kuwait Airways aimed at countering potential leadership vacuums and facilitating the privatization and early retirement process.Additionally, I developed effective recruiting strategies that allowed us to identify key competencies based on job descriptions and provided guidance to managers on conducting behavioral-based interviews.I introduced behavioral-based interview techniques at the Kuwait Airways Assessment Center and conducted cross-organizational training for hiring managers to align staff performance with the organization's vision and goals.Furthermore, I evaluated recruitment and selection criteria, ensuring that testing standards were met and recommending policy revisions where necessary. Show less
-
-
-
CVS
-
Business Skills Training
-
1 - 100 Employee
-
Human Resource Manager
-
Feb 2006 - Jun 2007
Planned the HR budget for the human resource capital of the local facility Responsible for manpower recruitment, training and development by making strategic decisions related to hiring and career development Revised Job Descriptions for different positions to align it with the strategy Managed recruitment process, advertised open positions, interviewed potential candidates, conducted background checks and initiate verbal offer Responsible for training and development of employees on cash handling and company policies Set yearly KPIs for employees to help supervisors manage by objectives Responsible for benefit overviews and orientation of new recruits Conducted Salary analysis to determine competitive Compensation and Benefit packages Show less
-
-
-
Jeem Solutions
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Human Resource Manager
-
Jan 2003 - Jan 2006
Responsible for developing and implement staffing strategies to create a candidate pool including managers, IT positions and administrative positions for different projects Developed HR policies and procedures for the company in alignment with the US laws and regulations. Planned and Selected benefit packages for different jobs In charge of the company’s Manpower needs and development. Responsible to source a potential candidate pool using multiple resources Conducted phone interviews to pre screen potential employees to recommend them to hiring managers Responsible for conducting back ground checks, reference checks, initiating and negotiating the offers, sending an offer letter and benefits details after verbal acceptance of a position Show less
-
-
Education
-
1999 - 2001
University of Illinois at Urbana-Champaign
Master's degree, Human Resources and Industrial Relations
Community
