Experience

Ludwig Drums & Musser Percussion

• Music
• 1 - 100 Employee

• Machine Operator

  • Jun 2023 - Present



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Human Resources Generalist

  • Jun 2022 - Mar 2023

  South Carolina, United States My position receives, routes and responds to calls from store, field, corporate, and DC leadership-related, but not limited to: policy interpretation, performance management guidance, involuntary associate terminations, assisting investigators with case management preparation/3rd Party Charge Responses/Unemployment hearings, benefits, and payroll, assist with locating HR policies and procedures, provide system support of recruiting and onboarding, identify and immediately escalate critical… Show more My position receives, routes and responds to calls from store, field, corporate, and DC leadership-related, but not limited to: policy interpretation, performance management guidance, involuntary associate terminations, assisting investigators with case management preparation/3rd Party Charge Responses/Unemployment hearings, benefits, and payroll, assist with locating HR policies and procedures, provide system support of recruiting and onboarding, identify and immediately escalate critical matters, and record and maintain call history and outcomes. Show less



York Comprehensive High School

• United States
• 1 - 100 Employee

• Percussion Instructor

  • Jun 2020 - Jun 2022

  South Carolina, United States My position consisted of teaching the percussion section of the band – an average of 18 students. I instructed students on the fundamentals of music and marching during their summer band camps and competitive fall seasons. I led percussion classes and coordinated individual and group sessions during the school year. I facilitated activities that not only advanced the students' musical skills, but also promoting physical, emotional, and social growth.



Carowinds

• United States
• Entertainment
• 200 - 300 Employee

• Retail Shift Lead

  • May 2021 - Aug 2021

  North Carolina, United States I manage associates and aid in meeting and exceeding sales of products and services. I coach associates through the identification of skill gaps, customer service, and more by providing constructive feedback. I help promote new sales strategies and resolve customer issues relating to service, optics, and quality—as well as conduct tasks such as merchandising, inventory management, and monthly stock replenishing.



Domino's

• Restaurants
• 400 - 500 Employee

• Customer Service Representative

  • Jun 2019 - Sep 2019

  Managed a high-volume workload and answered customer telephone calls within a deadline-driven environment. I identified sales and advice opportunities and took initiative to promote needs-based monetary solutions. I used mathematical and methodical ways of thinking when handling orders to successfully deliver great customer service.



Winthrop University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Assistant

  • May 2019 - Aug 2019

  South Carolina, United States I lead groups of 20+ students and families to eye-catching displays and sites of Winthrop’s campus. I connected with potential students to conclude tours in university enrollment—as well as provided support and assisted students with experienced academic and cultural adjustments. I assisted enrollment services team on projects and tasks including data entry, correspondence, graphic design, and other communications. I also helped enhance enrollment campaigns to develop a standard procedure and… Show more I lead groups of 20+ students and families to eye-catching displays and sites of Winthrop’s campus. I connected with potential students to conclude tours in university enrollment—as well as provided support and assisted students with experienced academic and cultural adjustments. I assisted enrollment services team on projects and tasks including data entry, correspondence, graphic design, and other communications. I also helped enhance enrollment campaigns to develop a standard procedure and routine, improving the response rate of student enrollment. We screened applications, prepared files, and assisted in developing recruitment materials, letters, and presentations. Show less