Zarah Ali Garba
IT Support at Versuspay Inc.- Claim this Profile
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Topline Score
Bio
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Experience
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Versuspay Inc.
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United States
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Movies, Videos, and Sound
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IT Support
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Jan 2022 - Present
- Installing and maintaining computer systems including software and hardware on desktop and laptops. -Resolving internet and network access (both wired and wireless). -Meeting with staff and clients to provide one-on-one technical assistance as needed/requested. -Testing new technology - Installing and maintaining computer systems including software and hardware on desktop and laptops. -Resolving internet and network access (both wired and wireless). -Meeting with staff and clients to provide one-on-one technical assistance as needed/requested. -Testing new technology
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Galaxy Backbone Enterprise
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Intern
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Jan 2023 - Apr 2023
-Responded to service issues and requests in a timely manner. -provided outstanding technical support across the company in person/phone. - provided technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services. - Responsible for optimizing and designing enterprise processes via IT. -Responded to service issues and requests in a timely manner. -provided outstanding technical support across the company in person/phone. - provided technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services. - Responsible for optimizing and designing enterprise processes via IT.
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Intern
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Dec 2021 - Apr 2022
- Setting up accounts for new users -Installing and configuring computer hardware, software, systems, network, printers, and scanners. Ensuring all malfunctioning equipment are inspected and repaired in timely manner. - Provide Administrative and Technical Support to clients. -Perform other duties assigned. - Setting up accounts for new users -Installing and configuring computer hardware, software, systems, network, printers, and scanners. Ensuring all malfunctioning equipment are inspected and repaired in timely manner. - Provide Administrative and Technical Support to clients. -Perform other duties assigned.
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Education
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Al-Qalam University
Software Engineering, Computer Software Engineering