Experience

Industry and Parliament Trust

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Events and Training Manager

  • May 2022 - Present

• Events and Training Manager

  • May 2022 - Present

• Parliamentary Affairs Officer

  • Jan 2019 - May 2022

  The IPT is an independent, non-lobbying, non-partisan charity that provides a trusted platform ofengagement between Parliament and UK business. The IPT is dually supported by cross-partyrepresentation of senior parliamentarians on its Board of Trustees, and through the patronage of itsindustry supporters. As a member of the Fellowships team I help facilitate the relationship between MPs and business. For every parliamentarian on the scheme, I create bespoke programmes of industry engagement, including site visits and tours, briefings with the relevant senior industry experts, and time spent doing the work itself. Each Fellowship is bespoke and designed entirely around the parliamentarian’s interests and objectives. Show less



Gumtree.com

• Technology, Information and Internet
• 100 - 200 Employee

• Account Manager

  • May 2016 - Dec 2018

  Gumtree, is a British online classifieds and community website. We are the largest online classifieds website and attract millions of visitors to our website continuing our growth as an online portal. * Manage existing client basis by renewing contracts and up selling clients. Day to day building of relationships with clients through rapport and support offered as an Account Manager. * Generate new business for the online classified adverts team. In this role I sourced and spoke with new leads to inform them of the benefits of using Gumtree as an online advertising tool for their business. * As this was primarily a telesales role I was targeted on revenue, account retention and call time. These KPIs meant I was constantly working towards new goals on a monthly/quarterly basis. Show less



AMX

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Customer Service Assistant

  • Aug 2015 - Apr 2016

  * Processing sales/repairs, invoicing customers and managing their CRM system. * Managing the main reception, transferring calls and dealing with customer queries. * Working towards daily deadlines for order processing as well as deadlines for month end reports. * Use of IT applications such as Microsoft Office and Great Plains on a daily basis. As well as their CRM system. * Processing sales/repairs, invoicing customers and managing their CRM system. * Managing the main reception, transferring calls and dealing with customer queries. * Working towards daily deadlines for order processing as well as deadlines for month end reports. * Use of IT applications such as Microsoft Office and Great Plains on a daily basis. As well as their CRM system.



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2012 - Sep 2012

  Working across multiple sectors on the shopfloor including Footwear, Formalwear, Cash Desk, Fitting Rooms and Casual Bottoms to assist customers by providing excellent customer service thoroughout Working across multiple sectors on the shopfloor including Footwear, Formalwear, Cash Desk, Fitting Rooms and Casual Bottoms to assist customers by providing excellent customer service thoroughout



CPP Group

• United Kingdom
• Insurance
• 200 - 300 Employee

• Recruiter

  • Aug 2010 - May 2011

  * Conducting telephone interviews, inputting candidate data and sending out offer/rejection letters on behalf of three separate sites in the UK. * Compiling employee starter packs and gathering correct documentation out-lined by FSA regulations. Adhering to strict guidelines set out by the company and the Financial Ombudsman. * Given the opportunity to lead experience days informing prospective candidates of the company as a whole, further details about the job role and guiding a tour of the facility. * Secondments taken in both Finance and Fraud departments during low recruitment periods. Both roles were administrative positions analysing data, processing relevant paperwork and acting in a support role for the department requiring high levels of attention to detail. Show less