Zanna L.

Hairstylist at HAIR MECHANIX
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Contact Information
us****@****om
(386) 825-5501
Location
Utica, Michigan, United States, US

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Bio

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Credentials

  • Susanna Lawson
    bureau of professional licensing cosmetology
    Jan, 1991
    - Nov, 2024

Experience

    • United States
    • 1 - 100 Employee
    • Hairstylist
      • Jun 2023 - Present

      Supplying satisfaction and beautification one person at a time! Supplying satisfaction and beautification one person at a time!

    • United States
    • Motor Vehicle Manufacturing
    • Administrative Assistant
      • Jan 2023 - Jun 2023

      Verification Supervisor, Coordinator, Customer Service, Sales, Phone Operation, File, Key Holder, Data Entry Verification Supervisor, Coordinator, Customer Service, Sales, Phone Operation, File, Key Holder, Data Entry

    • United States
    • Retail
    • 700 & Above Employee
    • Hairstylist
      • Nov 2019 - Jan 2023

    • Manager
      • Nov 2019 - Jan 2023

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Front Desk Staff
      • Nov 2019 - Jan 2020

  • The Hive Salon and Spa
    • Shelby Township, Michigan, United States
    • Stylist
      • Mar 2019 - Nov 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Hairstylist
      • Aug 2018 - Mar 2019

      Use to be Borics! Use to be Borics!

  • Borics Hair Salon
    • 21 Mile and Card Rd Macomb, MI 48044
    • Manager/Stylist
      • Oct 2012 - Aug 2018

      100% customer service, computer information updates, sales, stock, inventory, keeping updated on all updated fashion trends, communication skills to maintain high client satisfaction and returns. 100% customer service, computer information updates, sales, stock, inventory, keeping updated on all updated fashion trends, communication skills to maintain high client satisfaction and returns.

    • United States
    • Retail
    • 700 & Above Employee
    • SALON MANAGER/STYLIST
      • Aug 2011 - Aug 2012

      Responsibilities include but not limited to preparing and maintaining personal patron information cards, train all employees monthly, successfully complete all jobs by time requested, prepare schedules, complete customer service-including retail sales, deposits, hiring/terminations, shop cleanliness, Inventory monthly and yearly, ordering and keeping stock of all supplies and retail used, Implementing all Ulta job requirements (changes made frequently), daily budget-payroll-email updates. Responsibilities include but not limited to preparing and maintaining personal patron information cards, train all employees monthly, successfully complete all jobs by time requested, prepare schedules, complete customer service-including retail sales, deposits, hiring/terminations, shop cleanliness, Inventory monthly and yearly, ordering and keeping stock of all supplies and retail used, Implementing all Ulta job requirements (changes made frequently), daily budget-payroll-email updates.

  • Smart Style Hair Salon
    • Chesterfield, Michigan
    • MANAGER/STYLIST
      • Aug 2010 - Aug 2011

      Responsibilities include but not limited to preparing and maintaining personal patron information cards, train all employees monthly, successfully complete all jobs by time requested, prepare schedules, complete customer service-including retail sales, deposits, hiring/terminations, shop cleanliness, Inventory monthly and yearly, ordering and keeping stock of all supplies and retail used. Responsibilities include but not limited to preparing and maintaining personal patron information cards, train all employees monthly, successfully complete all jobs by time requested, prepare schedules, complete customer service-including retail sales, deposits, hiring/terminations, shop cleanliness, Inventory monthly and yearly, ordering and keeping stock of all supplies and retail used.

    • Advertising Services
    • 700 & Above Employee
    • Transcriptionist
      • Nov 2005 - Jul 2011

  • MSHDA
    • Mount Clemens
    • Third party verifier
      • May 2009 - May 2010

  • Fiesta Hair Salon
    • Macomb, Michigan
    • MANAGER/STYLIST
      • Sep 2001 - Jan 2009

      Train all employees monthly, successfully complete all jobs by time requested, and schedule hours and meetings, complete customer service-including retail sales, deposits, traveling for regional manager meetings, POS requirements, Inventory stock and ordering for complete supplies needed. Acknowledgements for excellent scores in ACE-5 step customer service program, highest combo percentages and color sales in the division / region. Train all employees monthly, successfully complete all jobs by time requested, and schedule hours and meetings, complete customer service-including retail sales, deposits, traveling for regional manager meetings, POS requirements, Inventory stock and ordering for complete supplies needed. Acknowledgements for excellent scores in ACE-5 step customer service program, highest combo percentages and color sales in the division / region.

Education

  • Barons School of Cosmetology
    License, Cosmetology/Cosmetologist, General
    1989 - 1991
  • Macomb Community College
  • L'Anse Creuse North High School
    High School Diploma, High School/Secondary Diplomas and Certificates
    1984 - 1988

Community

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