Zane Gee

Manager, Carrier Services at ForgeOS
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Contact Information
us****@****om
(386) 825-5501
Location
Baltimore, Maryland, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Gary Dumbrowsky

I am more than happy to recommend Zane Gee. I have worked with Zane for several years and numerous accounts. Zane is very professional and always looks out of his client’s best interest. He dedicates his time to ensuring that milestones are met, dates kept and promises are delivered. Zane truly is your best advocate.

Mauro Failli

Zane is a detail-oriented Customer advocate whose attention to detail has been one of his many attributes. He is a very strong communicator and delivers information to clients in a percise and clear presentation. His ability to understand customer's requirements and develop a professional relationship allows him to foster strong consultative skills and collaborate effectively on complex projects. I would recommend Zane Gee on any pursuit he has envisioned for his future.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Manager, Carrier Services
      • Oct 2022 - Present

      As the Manager of Carrier Services, I'm responsible for leading all data and voice operations while managing the Carrier Services team. This included delivering comprehensive project management for all open commitments with clients while providing leadership to the coordinators. I delegated order and project responsibilities within the team, while providing technical guidance and/or business-related subject matter expertise. • Performed management activities such as planning, staffing, scheduling, employee reviews, and implementation activities. • Lead team members in selected project activities and provided direction to team members. • Delegated order and project responsibilities to their team. • Analyzed and proactively managed problems and made decisions that impacted overall projects. • Responsible for producing high quality deliverables in a timely fashion. • Collaborated with leadership to update policies, processes, and strategies. • Occasionally developed new procedures and process documentation. • Ensured processes are implemented in accordance with clients • Evaluated, developed, and implemented solutions to effectively fulfill business requirements. • Provided quality customer service. • Proactively communicated status updates and reports to clients. • Managed escalation issues related to services until they were resolved to the customer’s satisfaction • Successfully completed all relevant technical and professional training. Show less

Education

  • Limestone College
    Bachelor of Science (BS), Computer Science
    2000 - 2002
  • Greenville Technical College
    N/A, Transfer Student
    1997 - 1999
  • Easley High School
    Diploma, N/A
    1994 - 1997

Community

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