Zane Kalniņa

Marketing Project & Retention Manager at Coinmetro
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Contact Information
us****@****om
(386) 825-5501
Location
Candelaria, Canary Islands, Spain, ES
Languages
  • English Full professional proficiency
  • Spanish Limited working proficiency
  • Latvian Native or bilingual proficiency

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Bio

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5.0

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Enija Barkova

Worked together with Zane for couple of years, in different projects, and can say that Zane has very strong management and team player skills, she is consistent and engaged in her work, always interested in new ways of resolving problems. Also I can compliment her digital skills and interest in new ways of visualizing projects in interesting way. A friendly, funny, open, caring person with her own individual spark, everyone would be happy to have colleague like her.

Jekaterina Mehtijeva

I had a wonderful opportunity to be Zane’s manager in Swedbank for a year. As soon as Zane entered the meeting room for a job interview, it filled with her positive energy. Zane is a very reliable, confident, and, more importantly, an out-of-the-box thinker. She is always searching for creative ways of working as a project leader, and also when it comes to solution development. Zane’s absolute strengths are customer centricity, ability to cooperate, How might we attitude, positive mindset, and ability to listen - both customer and teammates. Also, Zane has brilliant data and information visualization skills. It was a pleasure to work with Zane and achieve excellent results as a team.

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Credentials

  • Agile Meets Design Thinking
    University of Virginia
    Aug, 2022
    - Nov, 2024
  • Digital Product Management: Modern Fundamentals
    University of Virginia
    Jul, 2022
    - Nov, 2024
  • Training for Trainers (36h)
    Swedbank Latvija
    Dec, 2020
    - Nov, 2024
  • Introduction to Software Product Management
    University of Alberta
    Sep, 2020
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Car driving licence
    -

Experience

    • Estonia
    • Capital Markets
    • 1 - 100 Employee
    • Marketing Project & Retention Manager
      • Oct 2022 - Present

    • Sweden
    • Financial Services
    • 700 & Above Employee
    • Segment Area Manager in Baltic Banking
      • Nov 2021 - Sep 2022

      Daily work consists of: • Development of new business concepts and strategies for Youth segment for Baltic market. • Leadership of cross-country strategic and tactical projects with stakeholders across departments and country managemental levels. • Close cooperation and support to country Youth segment managers on business growth oriented tasks and processes in order to increase customer satisfaction, fulfillment of KPIs and new solution creation targeted to this target audience. Daily work consists of: • Development of new business concepts and strategies for Youth segment for Baltic market. • Leadership of cross-country strategic and tactical projects with stakeholders across departments and country managemental levels. • Close cooperation and support to country Youth segment managers on business growth oriented tasks and processes in order to increase customer satisfaction, fulfillment of KPIs and new solution creation targeted to this target audience.

    • Latvia
    • Banking
    • 700 & Above Employee
    • Segment Manager
      • Dec 2018 - Nov 2021

      Main responsibilities: • Increase Youth segment customer’s satisfaction, profitability, loyalty • New customer attraction and retention • Development of sales and offering strategies on Youth related products • Close cooperation with data analysts for data driven decision making • Lifecycle and offering development Main projects: • Lead of Baltic Youth segment proposition update and adjustments • Full internal process creation and improvements related to teams who work with Youth segment and division between their responsibilities • Launch in new communication channels for Youth segment • Recreation of segment sales oriented website Show less

    • Latvia
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Project Manager
      • Jan 2017 - Dec 2018

      -Building and maintaining strong, long-lasting customer relationships -Communication with clients, prepare briefs on clarification of their needs -Presentations of customers needs to the creative team, brainstorms, generation of project implementation ideas -Communication with third parties and service / product providers -Comprehensive project implementation and coordination (local and Baltic) -Management of various accounts and contracts -Execution of work assigned by direct project manager Show less

  • Dev Sanskriti Vishwavidyalaya
    • Haridwar Area, India
    • Graphic Designer Internship in India
      • Sep 2016 - Oct 2016

    • Peru
    • Higher Education
    • 700 & Above Employee
    • Internship in international office (Lima, Peru)
      • Mar 2016 - May 2016

Education

  • Biznesa Augstskola 'Turiba'
    Bachelor’s Degree, International communication management
    2014 - 2022
  • Universidad San Ignacio de Loyola
    Study Exchange semester, Communications
    2016 - 2016

Community

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