Zane Harker

Senior Product Manager at Swell
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, Utah, United States, US
Languages
  • Spanish -

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Bio

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5.0

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Tanner Ostenson

Zane was amazing to work with! He's a great listener and has an open mind. I always felt heard working with him, and that my ideas mattered. He also gets it done. I'm impressed by all the resources he uses to make sure the decisions he's making are the right ones. He'd be a great mind to have in any scenario!

Ryan Robbins

Zane was the product owner for my team at Emmersion. Zane is pragmatic, nimble-minded, data-obsessed, and great to work with. Whether working with the team, stakeholders, or users Zane could always find that additional question to ask to push people to take a different perspective or dig deeper. This frequently led to unexpected avenues we could take to stay lean while building out our language testing software. Zane was truly on the team, spending lots of time with us while we were writing and testing new features. Having him ready to give his perspective on a choice we were making and to give feedback as the work progressed was invaluable. Zane is truly

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager
      • Jun 2023 - Present

      We're enabling service providers to act on insight to build trust with customers, patients, guests, and employees. Reach out if you want to hear about it. :) We're enabling service providers to act on insight to build trust with customers, patients, guests, and employees. Reach out if you want to hear about it. :)

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Senior Product Manager
      • Dec 2021 - Jan 2023

      • Led team tapped to save at-risk contract timeline for critical component of top initiative (+$25M SAM). • Delivered new three-way mortgage disclosures integrations with LOS & document engine vendors. • Defined freemium solution to balance ideal UX with challenging compliance constraints. • Owned strategy and execution for real estate partner experience (~25k users quarterly). • Led team tapped to save at-risk contract timeline for critical component of top initiative (+$25M SAM). • Delivered new three-way mortgage disclosures integrations with LOS & document engine vendors. • Defined freemium solution to balance ideal UX with challenging compliance constraints. • Owned strategy and execution for real estate partner experience (~25k users quarterly).

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager
      • May 2021 - Oct 2021

      • Shipped world-class AI-powered assessment for spoken Mandarin. • Synthesized business objectives to evaluate product-led growth opportunities. • Overcame technical hurdles to facilitate live experiments in customer acquisition funnel. • Shipped world-class AI-powered assessment for spoken Mandarin. • Synthesized business objectives to evaluate product-led growth opportunities. • Overcame technical hurdles to facilitate live experiments in customer acquisition funnel.

    • United States
    • Professional Training and Coaching
    • 400 - 500 Employee
    • Product Management Leader (Curriculum Solution Manager)
      • Feb 2019 - May 2021

      • Hired and led product team responsible for serving ~30k language learners annually.• Led team to successfully replace a 20-year legacy system on an aggressive timeline.• Repaired inherited trust issues with leadership by shipping reliably on realistic commitments. • Managed vendor relationships and ~$1M annual budget.

    • Product Manager
      • Jun 2015 - Feb 2019

      • Pitched, prototyped, and executed pivot to hybrid mobile tech stack (Ionic), consolidating three code-bases to one and tripling the effective impact of a highly constrained budget.• Through informal leadership, led major improvements in cross-functional product operations. • Managed priorities and execution for language learning apps on iOS, Android, web.

    • Senior Learning Tools Developer
      • May 2013 - May 2015

      • Led team of content developers creating foreign language training content for seasoned adult (50+) learners. • Implemented unique independent learning paradigms for adult language acquisition.

    • Spanish Instructor
      • Sep 2011 - Jun 2013

      Trained small groups of young adult missionaries for Spanish-language religious teaching & service.

Education

  • Brigham Young University
    M.S., Instructional Psychology and Technology
    2016 - 2020
  • Brigham Young University
    B.M., Music Composition
    2008 - 2014

Community

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