Experience

Imani Business Advisory Services (Pty) Ltd
• South Africa
• Accounting
• 1 - 100 Employee
• Debt Collection Agent

  • May 2023 - Present


NORMAN BISSETT AND ASSOCIATES

• South Africa
• 1 - 100 Employee

• Collection Agent on sars project

  • Feb 2018 - Present

  My role was to encourage non compliant taxpayers to submit their returns to SARS, to avoid the imposition of any further interest or penalties. Educating them that not paying SARS is a criminal offence. Collect Revenue that may be Imposed under any legislation. Collect and administer all nations taxes duties and levies. Make payments arrangements and advise them to pay straight to SARS bank accounts. Update their demographic information on the system. Build a trust relationship with taxpayer's. Show less



FIS CreditWorx Lending Solutions

• Canada
• Software Development
• 1 - 100 Employee

• Collection Agent

  • Mar 2017 - Present

  Collected for African Bank , Standardbank , Capitec Bank, Le Morgan, TFG group My role was to phone defaulting debtors and remind them to make payments. Also investigate reason for non payment . Make payments arrangements. Educate them about the importance of paying their accounts. Build a trust relationship with debtors. Updating their demographic information on the system. Collected for African Bank , Standardbank , Capitec Bank, Le Morgan, TFG group My role was to phone defaulting debtors and remind them to make payments. Also investigate reason for non payment . Make payments arrangements. Educate them about the importance of paying their accounts. Build a trust relationship with debtors. Updating their demographic information on the system.



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Account management consultant

  • Mar 2016 - Present

  Credit Rehabilitation and Recoveries Compliance with statutory regulations and business requirements to protect the reputation of the group and avoid legal action / sanctionin respect of regulatory compliance matters. Access loan ( late stage) My role was to make *telephonically collections arrangements with defaulting clients. *Make a payment arrangements aligned with clients salary date. *Make a debit order arrangement. * Asked clients reason for non-payment. *Tracing of clients. * Remarkable ability to maintain confidentially of information. *Excell oral and written communication. *Dialing a minimum of 100 accounts outbound accounts. *Maintaining a Quality Assurance scoring as per company requirement. Building an Internal and external trust relationship. Maintain a co-operative working relationship with other team members. Show less


Harambee Youth Employment Accelerator
• South Africa
• Philanthropic Fundraising Services
• 400 - 500 Employee
• Trainee

  • Jan 2016 - Present


HTN Attorneys

• South Africa
• Financial Services
• 1 - 100 Employee

• Collection Agent

  • Jan 2019 - Jun 2022

  Phone defaulting debtors and make payments arrangements. Find the reason for non payments and make ptp arrangements. Add demographic information of clients. Phone defaulting debtors and make payments arrangements. Find the reason for non payments and make ptp arrangements. Add demographic information of clients.


Nicholas Ngwenya Incorporated
• Account Manager

  • Oct 2021 - May 2022