Experience

ZAR Media

• United States
• Advertising Services
• 1 - 100 Employee

• Voice Over Artist

  • Feb 2019 - Present



Transafrica Group

• South Africa
• Insurance
• 1 - 100 Employee

• Field Administrator

  • Jan 2020 - Aug 2020

  I was a office administrator, basically I'd verify business that's brought in by sales reps. Call the customer prior to capturing the business on the system to ensure that the client was fairly treated and they understand the terms and conditions of the funeral policy. This job required me to compile reports, pay attention to detail and accuracy at all times. It was contract job while the admin was on maternity leave. I was a office administrator, basically I'd verify business that's brought in by sales reps. Call the customer prior to capturing the business on the system to ensure that the client was fairly treated and they understand the terms and conditions of the funeral policy. This job required me to compile reports, pay attention to detail and accuracy at all times. It was contract job while the admin was on maternity leave.



Community Action africa

• East London, South Africa Metropolitan Area

• Media Liason officer

  • Jan 2019 - Dec 2019

  I was a media Liason officer, basically I was promoting the NGO on various media platforms. I would go to schools, functions, events etc as an ambassador of the company. Doing media releases, drafting proposals and doing daily, weekly to monthly reports. I constantly had to find new ways to promoting brands and the services. Being a media person I found it very easy and enjoyed meeting new people on a daily basis. I was a media Liason officer, basically I was promoting the NGO on various media platforms. I would go to schools, functions, events etc as an ambassador of the company. Doing media releases, drafting proposals and doing daily, weekly to monthly reports. I constantly had to find new ways to promoting brands and the services. Being a media person I found it very easy and enjoyed meeting new people on a daily basis.



PPN (Preferred Provider Negotiators)

• Health and Human Services
• 1 - 100 Employee

• Inbound call center agent

  • Jan 2016 - Dec 2016

  Confirming optical benefits for clients over the telephone. Confirming optical benefits for clients over the telephone.



izwi lethemba christian community radio

• Radio Presenter

  • Oct 2014 - 2015

  I co-host show called "ezabaphulaphuli" every Sunday 3pm till 6pm with Anele Tshwete. I co-host show called "ezabaphulaphuli" every Sunday 3pm till 6pm with Anele Tshwete.



Mutual financial analyst

• Port Elizabeth, Eastern Cape, South Africa

• Quality assurance agent

  • Jan 2014 - 2015

  In this role, I basically went through every call agents made to ensure clients understood the terms and conditions of the funeral policy/life policy before a debit order goes off. Making sure the client was fairly treated and the call was clear should any disputes arise. This role involved communicating with call center agents, team leaders and managers. A weekly report was required and some calls would be escalated had they not adhered to the company policies and FSP. In this role, I basically went through every call agents made to ensure clients understood the terms and conditions of the funeral policy/life policy before a debit order goes off. Making sure the client was fairly treated and the call was clear should any disputes arise. This role involved communicating with call center agents, team leaders and managers. A weekly report was required and some calls would be escalated had they not adhered to the company policies and FSP.



Daily Dispatch

• Newspaper Publishing
• 1 - 100 Employee

• Crime Journalist intern

  • Dec 2013 - Jun 2014

  Crime journalist intern Crime journalist intern



Mr delivery

• East London, South Africa Metropolitan Area

• Telephone Operator

  • Apr 2007 - Jun 2011

  I was taking orders from clients over the phone then processing the order to the relevant person. I was taking orders from clients over the phone then processing the order to the relevant person.