Experience

VSc Solutions

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Client Liaison Officer

  • Nov 2021 - Present

  Improve customer service through proactive communication, with regards to route monitoring updates and potential delays. improved turn around time between despatch and outbound logistics departments. improved route adherence and acknowledgment to ultimately reduce distribution costs. reduction of business risk through escalation of event acknowledgment such as (stop out of sequence, excessive time at customer and speeding). Monitoring (ETA, turn around times, breakdowns, other delays, planned 2nd rounds and special deliveries). Show less



Edcon

• South Africa
• Retail
• 700 & Above Employee

• Project Manager Team Lead

  • Aug 2015 - Aug 2020

  Working under new accounts and customer services. Currently operating in accounts retention. Present role is projecting as a team manager hand in hand with my team lead. Over looking audits of the team, department and currently overlooking a team of 11 people with daily tasks that need to be accomplished such as account retention stats and leave and general administration duties. I have commenced with a team of KLM learner ship students who have been tasked to commence with sales, performance measures with regards to our Net Promoter Score (NPS). Being tasked to lead with this group of 14 students has helped me grow over the last 7 months and my development has been heightened even further. Show less



eThekwini Municipality

• South Africa
• Government Administration
• 700 & Above Employee

• Community Volunteer

  • Nov 2014 - Jan 2015

  Clean up campaigns around the community and clinics. Clean up campaigns around the community and clinics.



Edcon

• South Africa
• Retail
• 700 & Above Employee

• Human Resources Assistant

  • Aug 2009 - Feb 2010

  Recruitment and selection, interviews, administration as requested by the team leader and sourcing of potential candidates for the summer vacation as well as bookings. Recruitment and selection, interviews, administration as requested by the team leader and sourcing of potential candidates for the summer vacation as well as bookings.



Tehila Cafe

• Queenstown Area, South Africa

• Waiter

  • Mar 2007 - Jan 2008

  Attending to the daily activities of the restaurant which extended the title of customer services. Attending to the daily activities of the restaurant which extended the title of customer services.