Experience

Maple Digital Technology Intl. Pvt. Ltd.

• India
• Retail
• 1 - 100 Employee

• Experience Manager

  • Sep 2021 - Present

  Store ManagerOperation management Store ManagerOperation management



Reliance Brands Limited

• India
• Retail
• 700 & Above Employee

• Deputy Store Manager

  • Sep 2014 - Jul 2021

  Joined Hamleys in Sept 2014 as a Fun Consultant and got promoted to Section Supervisor & lead store operations as a Deputy Store Manager since 31st March 2018 till July 2021Have seen the accusation of the international brand by Reliance and lead the brand towards expansionKey role -Handling large teamStore operationsTraining teamChasing LFL growthHiring new joinee (process enrollment)Mystery audit trainingsNSO or Popup store openingDaily Breifying/Checklist/Vendor alignmentOperations handling with Mall teamHandling marketing event'sVM of storeSuggest for buying new range and promote make in India



KM Merchant (Chartered Accountant)

• Articled Student

  • Nov 2012 - Sep 2014

  Articleship - Chartered Accountant Articleship - Chartered Accountant



London School of Accountancy & Management

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Executive Office Administrator

  • Mar 2007 - Sep 2012

  Worked with London School of Accountancy & Management (Regional Head Office of the U.K. based college and it’s student recruitment office located in Bandra) Worked for the same organisation with a new firm name as JET EDUCATION (An Overseas Educational Consultant) Designation: Joint as a Back Office Administrator initially and was promoted to work with the Management department as an Office Administrator cum Counselor for 5 and a half year in total. Date of Joining :- From March 2007 till September 2012 My Duties and Responsibilities were: Handling Agents all over the Globe Coordinating between the branch offices as we were the regional office of the LondonSAM Making Tie-ups with the Overseas Colleges and Universities Maintaining the data and update of the entire students Status in proper format Coordinating with college overseas for their prescribed admissions of students Responsible for Follow up with clients. Updating records, interacting with Students, Seeking New Clients. Consulting & Counselling students/ agents regarding higher studies. Understanding the requirements of the clients & positioning an appropriate solution. Ability to manage the relationship at various levels in the clients. Suggest them with the finest course and option for studies that would fit for their carrier Assisting them for their Visa Application, Visa Procedure and guiding them too and fro Handling Cases of students on behalf of Management Working on E-mails, Social Media Websites and other Websites for the development of business Attending and conducting Seminars for Education Abroad promoting our brand Be updated with the new Student Visa norms of the countries by searching on Immigration Websites of the specific countries Responsible to meet multiple objectives within an organization, identify potential clients, manage existing account/customer relationships.