Experience

Mesk Al Barari

• United Arab Emirates
• Wholesale Motor Vehicles and Parts
• 1 - 100 Employee

• Operations Manager

  • Sep 2019 - Present

  • Develop and implement strategic plans to optimize operational efficiency and drive business growth. • Oversee the day-to-day operations of the company, including production, logistics, supply chain management, and customer service. • Manage a team of 50+ employees, providing guidance, training, and performance evaluations. • Streamline operational processes to improve productivity and reduce costs while maintaining high-quality standards. • Collaborate with cross-functional teams, including finance, sales, and marketing, to align operational objectives with overall business goals. • Conduct regular meetings with department heads to assess performance, address challenges, and implement corrective actions. • Analyse operational data and key performance indicators (KPIs) to identify trends, areas for improvement, and opportunities for growth. • Develop and implement quality control measures to ensure products and services meet or exceed customer expectations. • Monitor and manage inventory levels to optimize stock availability and minimize excess or obsolete inventory. • Identify and negotiate contracts with suppliers and vendors to secure cost-effective and reliable sources of materials and services. • Implement and maintain safety protocols and ensure compliance with industry regulations. • Evaluate and implement new technologies, tools, and systems to enhance operational efficiency and drive innovation. • Collaborate with senior management to develop and implement operational budgets, financial forecasts, and cost control strategies. • Foster a culture of continuous improvement and employee engagement by encouraging feedback, promoting professional development, and recognizing achievements. Show less



Konkan General Trading LLC

• Operations Administrator

  • Jan 2018 - May 2019

  Administrative Responsibilities: Improve processes and policies, manage administrative staff and lead long term organizational planning. Handling all the incoming shipment coordination, with the Supplier and the Agent outstation for all the import shipment. Ensure the shipment is shipped in time and closely watching with the Shipping agencies. Liaise with suppliers and buyers, acting as intermediary to expedite deliveries and resolve any issues relating to delivery. Monitoring and analyzing Sales performance & action plans for replenishments. Developing standardized operating procedures which will create efficiencies, consistency, precision, and Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. ISCC Certification Document preparation dealt with shipping agencies for BL related and export documents, file management, Invoicing, LPO preparation and other document control. Operations Responsibilities: Handling daily operations for this green company that collects waste cooking oil from hotels, restaurants, cafeterias etc to be recycled into bio-diesel fuels. Single-handedly booking demands across all 7 emirates, creating a demand flowchart on a daily basis, drawing time / demand optimized schedules for a team of 8 drivers, managing pickups, confirmation oil- receipt at Head office. Maintaining personal relations with clients to promote loyalty in an extremely competitive industry. Responsible for the performance and morale of a team of 8. Monitoring collection team via GPS and offering better / alternate routes plans, maintaining good customer service levels to ensure minimal loss of business. Creating and monitoring daily reports on individual team performances, cash and credit client outputs etc.  Reworking daily schedule routes to enable overall efficiency of individual’s teams impacting the reduction of daily work shifts by up to 4 hours, significantly cutting personal cost. Show less



Big Bazaar Supermarket LLC

• Administration & Procurement Executive

  • Aug 2015 - Jun 2017

   Worked with opening tasks and assigned staff as per required position  Purchase equipment’s and other accessories according to the requirement.  Dealing with contractors and sub-contractors to ensure all opening requirement to full fill.  Collect quotations and negotiate with the suppliers based on price, quality, support, capacity and reliability  Direct procurement policies to ensure all items are purchased and delivered within budget and time constraints  Direct deal with Municipality, civil defense and other government authorities for any requirement of organization goal.  Develop, negotiate and administer purchasing agreements and contracts with suppliers in support of organizational requirements  Evaluate contracts to ensure compliance with legal requirements and organizational policies  Measure and manage the vendor and supplier cost, quality and delivery performance  Troubleshoot cost, quality and delivery concerns  Work with relevant departments to manage inventory requirements  Support accounts and IT requirement to build a new structure plan  Oversee the operations and daily activities of the purchasing department  Look for product warranty and expiry to extend the service. Show less



Alserkal Group Abusharkh general trading LLC

• Administrative Officer

  • Feb 2010 - Jul 2015

   Attend client meetings and assist with determination of project requirements  Formulated and executed several all-inclusive outreach curriculums.  Updating the entire project report to MD, Responsibility in any special projects  Use project scheduling and control tools to monitor projects plans, work hours, budgets  Assist the PM in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval Track  Effectively and accurately communicate relevant project information to the client Ensure clients’ needs are met in a timely and cost effective manner  Implementing and improving best office operational procedures in various departments  Assisted in the preparation and presentation of reports and projects.  Ensuring appointment schedules and meetings are regularly updated and reflect the priorities  Organized and kept schedules for managerial persons, maintenance of Attendance Registers. Show less



Al-Khayam Hotel Alserkal group

• Assistant Manager

  • Oct 2004 - Sep 2008

  •Identify and analyze an organization’s strengths and weaknesses, and respond to opportunities •set goals for market share and growth develop and implement appropriate strategies by selecting, segmenting and targeting markets •Evaluating and analyzing staff for monthly recognizing for ‘Employee of the month’ •Making agreement with Maintenance Company and negotiating with those AMC to cost controlling management •Follow ups for annual renewal programs •Liaising with Trade license renewal •In charge for Fidelio 7.13 front desk operation •Liaison with every day Cash collection and sending to accounts dept •Directly assisting to the Manager for any hotel related assistance •Assisting to the Manager to maintain the Hotel standard •Giving information on facilities available and advise visitors about places of interest •Supervise and coordinate activities of staff •Conduct orientation program for the new front desk employees and to other department •Provide secretarial and executive service for the management Show less



Pizza Hut

• Accounting
• 1 - 100 Employee

• Customer Service Supervisor

  • Feb 2001 - May 2003

  •Customer satisfaction supervisor and planner •Effectively develop and review customer relations policies •Programs and procedures plan, put into place and manage after sales and services. •Answer customer inquiries. •Open and close accounts of the Restaurant. •Certificate in CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, Service with Speed) •Attended CER (Champs Excellence review) until level two •Controlling COL (Cost of labor) •Challenged to increase the sales and rewarded for target achievement. •Twice attended in CHAMPS Challenge (Brunei) competition. •Executed with long timework with satisfaction of customer. •Updating COS (Cost of sales) and Inventory Report •Manually and Computerized and reporting to head-office. •Increased Delivery and received recognition certificate with incentives. Show less