Experience

Call Center International

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Representative



Strauss Daly

• Law Practice
• 100 - 200 Employee

• Debt collector call centre agent

  • Apr 2019 - Jul 2019

  Called debtors and advised of debt, arranged affordable payment plan. Advised debtor of advantages of payment and disadvantages of non payments Called debtors and advised of debt, arranged affordable payment plan. Advised debtor of advantages of payment and disadvantages of non payments



MTHEDWE AGRITRADING GROUP

• South Africa

• Administrator and personal assistant

  • Sep 2018 - Dec 2018

  Made calls, emails, bookingsMade online orders and payments (internet banking)Created a manageable schedule for the ceoRead and interpreted legal documents Liased with clients and business partners Took meeting minutesConducting meetings on behalf of employer Calculated stock and expenses to see profit made Worked backwards and investigated the misuse of funds which negatively affected the business Made calls, emails, bookingsMade online orders and payments (internet banking)Created a manageable schedule for the ceoRead and interpreted legal documents Liased with clients and business partners Took meeting minutesConducting meetings on behalf of employer Calculated stock and expenses to see profit made Worked backwards and investigated the misuse of funds which negatively affected the business