Experience

Axis House Group (Pty) Ltd - Reagent Experts

• South Africa
• Mining
• 1 - 100 Employee

• Commercial Sales Representative

  • Sep 2023 - Present

  - Achieving maximum sales profitability, growth, and account penetration for the company's products and services. - Building and maintaining business relationships with current and prospective customers. - Negotiating prices with customers and management. - Costing, including freight, landing cost, warehousing & handling, imports and exports - Researching prospective customers and their potential. - Working with various departments like technical, commercial, and supply chain, attending meetings on products and service offering and coordinating sales efforts. - Understanding client's product and their needs and work on the best solutions for them. - Developing written commercial proposals and business reviews on customer accounts. - Follow-up on client inquiries and problem resolution. - Staying informed about product applications, technical services, market conditions, and competitive activities. - Learning about new products and applications. - Conducting market research. - Liaising directly with all departments and assisting customers with timely product deliveries. - Preparing quotations and processing orders on time. - Compiling and submitting Tender documents. - Collating reports required by Senior Management and customers. Show less



Assore Ltd

• South Africa
• Mining
• 1 - 100 Employee

• Sales & Marketing Coordinator (Chrome ore)

  • Feb 2018 - Aug 2023

  Account Management ▪ Maintains updated sales information for the business including contracts awarded, sales orders and sales agreements on Microsoft Office, CRM and ERP system. ▪ Contributing to contractual negotiations and management through team interaction ▪ Presenting weekly and monthly Market updates to Management and other stakeholders ▪ Achieve monthly sales goals as provided by management. ▪ Assist with marketing and commodity management and pricing of commodities. ▪ Assist with customer complaints and provide after sale support. Sales Administration ▪ Create Sales Agreements/Contracts and Sales Orders on the ERP system (Oracle & OASIS) and ensure they are delivered timeously and accurately. ▪ Execution of sales team activities for all administrative functions in line with the sales and marketing strategy ▪ Awareness and knowledge of market intelligence for day-to-day functionality. Supply Chain Administration ▪ Planning of monthly chrome production capacity, sales and dispatches ▪ Investigate variances between budgeted production and sales versus the actual. ▪ Involvement and knowledge of the sales and marketing strategy (day-to-day analysis and ad hoc reporting) ▪ Assist with preparing, storing and sorting financial and non- financial data in an electronic form and create reports for presentation to Top Management ▪ Interaction with both internal and external stakeholders through monitoring of queries via email or telephone. ▪ Evaluating commodity stock levels (growth/ margin) ▪ Build, maintain and coordinate customer and competitor databases. ▪ liaise with stakeholders Including customers, colleagues and suppliers to achieve company goals. ▪ Inform clients of unforeseen delays or problems in delivery or collection of cargo Show less



Ensign Shipping & Logistics (Pty) Ltd

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Commercial Assistant

  • Dec 2016 - Jan 2018

  Quotations & Rate Negotiations To provide and communicate rates and services to new and exciting customers on a daily basis. - Providing competitive, market related rates in a timeous manner. - Nominating and negotiating service delivery objectives with qualified and trustworthy vendors. - Following up on quotations submitted on a regular basis. - Provide weekly reports on work quoted on and awarded. - Assist with customer and business research. - Recognize and pursue new business opportunities. Administrative To Protect and Manage new and exciting business by proper record keeping and assisting with contract implementation procedures: - Drafting and implementing of project contracts and or agreements. - Arrangement and negotiation of service, non-disclosure and confidentiality agreements. - Processing of credit & vendor applications. - Analysing credit & vendor Standard Terms of Agreement and negotiating the terms. - Ensuring correct administration SOPs are in place for each project. - Providing continuous feedback and support to customers and vendors. - Compiling and Maintaining Rate files / commercial data base and registers. - Compiling and distributing monthly fuel Increases and annual rate increases. - Compiling weekly and monthly commercial reports. - Compiling and distributing meeting minutes / notes. Organizational Offer input, suggestions & assistance within the organization: - Assisting the PA with Branding & Events functions/duties. - Work harmoniously with all departments to ensure common goals are reached. - Contribute to team comradely, show a willingness to assist in any area of the business when needed. Financial contribution - Assisting with account queries and outstanding funds. New Business - Following up new and current business opportunities and setting up meetings - Planning and preparing presentations - Compiling reports - Providing management with feedback Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Secretary

  • Jun 2012 - Nov 2016

  General Administration and secretarial duties • Screening of incoming telephone calls and following up of messages. • Diary management • Booking travel (international and local travel bookings) • Editing, formatting and collating reports, presentations and general correspondence. • Handling confidential and sensitive documentation on a daily basis • Planning and scheduling activities and meetings • Communicate with internal and external clients in a professional manner. • Cheque requisition and payment of invoices • General knowledge of SAP includes purchasing, timesheets, expense claims and leave Events & Project coordinator - Tax events planning and management • Assisting with seminars, workshops and co-coordinating technical sessions • Preparation and agreement of budgets • Sending invites • Sourcing and making bookings with conference venues, suppliers, coordinating venue management, caterers, contractors and equipment hire organising facilities for car parking, traffic control, security • Preparation and printing of programmes, material, name tents, name tags, etc. if necessary liaising with marketing and PR colleagues to promote the event • Correctly set-up with required equipment. • Conducting registration on the day of the event post-event evaluation and collating of the feedback forms • Review and make payments Marketing activities • Preparing monthly Eminence newsletters for circulations in the Tax department • Updating the Eminence calendar with current events and future events taking place locally and nationally • Collating and constant update of the client database list General Procurement and Supply Chain activities • Arranging and coordinating vendors - finding quotations from vendors (caterers, photographers, decorators, venue, flights and accommodation) • Ordering of stationary and office supplies • Collect documentation to add vendors onto Deloitte’s vendor list • Maintain accounts and relationships with existing suppliers Show less



Telkom

• Türkiye
• Telecommunications
• 1 - 100 Employee

• Customer Services Consultant

  • Mar 2009 - May 2010

  • Established and Maintained Relationships (Internal/External customer; Sales and Marketing; Commercial Services; Finance; Technical; Suppliers &Fixed Line) • Processed Enquiries/ Requests (Orders; Account enquiries; Legal Documentation; Sureties; Credit Vetting; Acknowledgement Of Debts; Pay-off Arrangements; Fixed Line: Post Paid, Pre Paid, DSL,) • Sold Products (Starter Packs; Accessories; Fixed lined & mobile lines) • Performed Financial Procedures (Shortages, Surpluses, Post Date Cheques, RD Cheques & Reports; Prepaid voucher credits, phone card replacements; Balancing and reconciling cash books; Cheque/ credit card verification, authorization and failures • Promoted Services/ Products (National Promotions; Regional Initiatives & Shop Initiatives) • Performed Administrative Duties (Personal forms/ records; Correspondence [Mail, Faxes, Letters]; Amendments; Stock records; Error report; Legal Documentation & Statistics) • Performed Cash-Up Function (Card Vouchers; Shortages/ surpluses; Cheques; Float Cash) Show less